At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Written by the business, not verified by us.Fridays Health (joinfridays.com) has a 3.5 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 33% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-09-05.
Reviewers had a great experience with this company. Customers frequently praise the knowledgeable and friendly medical staff, noting that healthcare providers offer truly attentive support, clear explanations, and personalized care during appointments. Many people also appreciate the remarkably smooth telehealth process and fast medication delivery that successfully helps them achieve their personal wellness and weight loss goals. However, some people mentioned significant issues with customer service, stating that it was extremely difficult to reach representatives and obtain meaningful assistance. Others expressed deep frustration regarding unhelpful automated chat responses, delayed communication, and unexpected changes made to their prescribed medication dosages.
Auto-generated from all reviews of this business. For reference only.My provider was absolutely excellent
Hi Edward, thanks for sharing! We’re so happy to hear your provider was excellent. We’ll pass your kind words along to them so they know they’re making an impact. It’s wonderful seeing positive Fridays weight loss reviews like yours. We’re glad to have you with us. -Fridays Team
Id give zero stars if I could. The product was ineffective and communication is all email through AI unless youre an active subscriber (I did a 1 time purchase to compare results to others ive taken). They refused to let me communicate with anyone unless I bought a subscription. Total scam.
Hi Nicole, we’re sorry you felt frustrated by our communication process and that our program didn't meet your expectations. We're reviewing how we handle inquiries internally to ensure everyone feels supported. Please email us at [email protected] so we can personally look into your concerns and help resolve this. -The Fridays Team
Always there when I need them. Quick to respond. Highly recommend them for your GLP1.
Hi Pam, thank you for the kind recommendation. It’s wonderful to hear our team has been there for you whenever needed. We’re committed to keeping our support quick and helpful. We love hearing how our weight loss injections are working for you and appreciate your support! -Fridays Team
They read your chart and ask questions. I appreciate them doing this hat instead of assuming..
Hi Youo, thanks for sharing your experience. We’re so glad you felt heard and that our team took the time to truly review your chart. Providing personalized care without making assumptions is at the heart of what we do. Your Fridays reviews help us ensure we’re always putting our patients first. The Fridays Team
Hi Brittany, thanks for sharing! It’s wonderful to hear you had such a great experience with your doctor. We’re dedicated to ensuring every member feels supported during their Fridays health journey. We appreciate the kind feedback and are here whenever you need us. -Fridays Team
Ashley Acosta was very hell. She answered all my questions and addressed all my concerns. Very pleased with today’s visit.
Hi Antoinette, thank you for your kind feedback. We’re so glad Ashley Acosta could answer your questions and provide the support you needed today. It’s wonderful to know you’re pleased with your visit. We appreciate you sharing this among our Fridays health reviews and look forward to supporting your progress. -Fridays Team
This was the worst company ever. I have used this product before with my doctor. I had great results they give you the weakest amount they drag you out when you tell them you’re not happy and you’re done with their service. They still renew your service and take your money and tell you you did not cancel when you did over the phone and they don’t give you a place to cancel. They just want you to take your money and so they can steal your money and not give you a service even though you’ve canceled a whole month ahead of time beware beware very shady people if they’re supposed to be cancellation that should be the very easy thing to find not make it where you have to message for it to be canceled when you tell a doctor twice that should be more than enough and you tell them you’re going back to your old doctor call him and they say oh sorry we can’t we don’t do refunds. They don’t document nothing. They think if they don’t document it then it’s OK then they can get by with their shady mess and they’re fraud.
Hi Debra, we’re truly sorry for the stress your cancellation and billing have caused. This isn't the experience we want for our members. We’re reviewing your account internally to understand what happened. Please email us at [email protected] so we can look into this personally and help find a solution. -Fridays Team
Hi Marcela, thank you for the five-star rating! We’re so glad you’re having a great experience with us. It’s wonderful to see positive Fridays reviews like yours. Our team is here to support you every step of the way, and we appreciate you choosing us for your health journey. -Fridays Team
Very knowledgeable and timely with answering questions and next steps with health care support !
Hi Rebekah, thank you for sharing your experience. It’s great to hear our team provided the knowledgeable support and timely answers you needed for your health journey. We’re committed to keeping your care seamless as you move through your next steps. We appreciate you being part of the Fridays health reviews community. -Fridays Team
Response is quick , thorough and efficient.
Hi Margaret, thank you for sharing your experience. We’re so glad to hear you found our team quick and thorough. We work hard to ensure every patient feels supported throughout their health journey. It’s great to see positive Fridays weight loss reviews like yours that reflect the care we aim for. -Fridays Team
Very helpful. Took the time to answer my questions.
Hi Beverly, thank you for your kind words. We’re so happy to hear our team took the time to provide the clarity you needed regarding our weight loss injections. We want to ensure you feel confident and supported every step of the way. We look forward to being part of your journey. -Fridays Team
Sara was great at giving information and listening to my concerns. I hope that I have her for future consultations
Hi Nicole, thanks for sharing your experience. We're so happy to hear that Sara provided the clear information and support you deserve. It’s great knowing you felt heard during your visit. We’ll certainly share your kind words with her. Thank you for being part of these Fridays reviews. -Fridays Team
BBB Rating F Reasons for rating Failure to respond to 29 complaint(s) filed against business 35 complaint(s) filed against business BEWARE!!!
Hi Kimberly, we're concerned to see your feedback regarding our BBB rating and the issues you've raised. We take this very seriously and are working hard to resolve all outstanding concerns and improve our communication. Please email us at [email protected] so we can address your experience directly and help find a resolution. -Fridays Team
The doctor was amazing. She was very knowledgeable and friendly. I had a great experience talking with her.
Hi Deborah, we’re so glad to hear you had such a positive experience with your doctor. Thank you for sharing your kind words in this Fridays health review. It's wonderful knowing our providers make you feel comfortable and informed. We're happy to support you on your journey! -Fridays Team
Semaglutide is definitely ineffective and does not give the expected results, even for compounded, compared to medications from other providers. If you research the pharmacies they use, you will see they have a history of providing ineffective medications across the board. In my second month, the semaglutide shipped to me by the pharmacy had a “discard by” date that was only 2 weeks away aka I would not be able to get the full usage of it before it expired. Fridays support told me I needed to talk to a provider before I could receive a replacement. I secured an appointment time…and the provider never called. No notification that they weren’t going to make it/needed to reschedule, just ghosted. A week has passed with emails + phone calls to support every day and they continued to tell me no appointments are available, but they’re unable to help me with my medication until I have an appointment. Their support (bots) are absolutely useless, and even if you call the phone number for support, the people you reach are not any better. I now have medication that I cannot take, cannot get replaced, and they “don’t issue refunds”. Such a waste of time and money that will now need to be disputed with the credit card company if I continue to not receive the medication I’ve already paid for. Avoid them and go with someone else, there are SO many other options and despite how their ads come across, their pricing is not competitive. Update: it’s been a month since I reached out for time with a provider and they STILL have not been able to “find” an appointment. Reading other reviews, this is unfortunately not uncommon. So much for access to providers being a perk of using them as a platform.
Hi JJ, we’re truly sorry for the frustration regarding your medication and the missed appointment. It’s disappointing to hear your experience wasn’t the level of care we strive for. We’re investigating this with our pharmacy and provider teams internally. Please email [email protected] so we can resolve your replacement and billing concerns immediately. -Fridays Team
They charge you another subscription without warning you or sending an email and they hide behind the fact you signed at the beginning. SCAM!
Hi Daphne, we’re sorry for the frustration and confusion surrounding your subscription charges. We take these concerns seriously and want to ensure our billing process is clear for everyone. Please email our team at [email protected] so we can look into your account and help resolve this for you. The Fridays Team
All this company wants to do is charge you for more product than you need, way ahead of you actually needing it. It seems like they just charge your credit card willy-nilly: $98 here, $198 there, and they don't even send you a receipt! You have no way of knowing what/when you've been charged unless you check your credit card statement religiously. This is a very shady business practice; they're hoping we just "won't notice" that they're overcharging us. When I initially signed up with Fridays in early February 2026, I still hadn't even received my first order when they were already trying to charge me again on March 8. And most recently, I placed my last order on June 10, and today (July 1) I was told that they already charged me for a new shipment on July 1, barely three weeks later. I am MICRO-dosing; why would I need so much supply?! Sheesh. They pressure you every day, via email and text, to submit for a refill even before you need it. I've been sent identical pressuring messages from reps named Noah, Damian, Alenette, Jovelyn, and JP, all nagging me to renew before I was ready. When I messaged with their chatbot Sam on their website, asking him to please stop all the annoying, redundant messages, Sam replied that I should continue to ignore the "Refill Requested" emails, and as long as I ignored them, my order wouldn't be refilled and my credit card wouldn't be charged. Turns out this is false. There are so many people working there that you never get the same rep twice, and with each message, they often contradict each other. In addition to the five names I listed above, I've also exchanged messages with Johnry, Vincent, Kate, Jerome, Adrien, Jerome, Cherry, Giovanni, Michelle, Gabriel, Darryl, Thea, James, Christian, and Erwin. Who are all these people? The sheer number of representatives I messaged with makes me think they are incentivized to sell more product, maybe to earn a commission. I'm not the type to leave negative reviews, but Fridays is just plain dishonest. Consider going with one of the other countless GLP-1 web companies that are saturating the market. UPDATE: Even in their public apology below, they tell me to contact their support team, which is the exact email address where I was communicating with all the bots with the fake names listed above. They already didn't help me when I contacted support before writing this review, so why should I bother trying again? My recommendation remains: AVOID THIS COMPANY. GO WITH SOMEONE ELSE.
Hi Genevieve, I’m truly sorry for the frustration and stress our billing and communication have caused you. We’re reviewing your experience internally to address the conflicting information you received regarding your microdose tirzepatide schedule. Please reach out to [email protected] so we can look into your account and resolve these charges directly. -Fridays Team
I have had nothing but an amazing experience. Medications arrives early or on time. All the groups have been helpful as well! Love Friday’s!!
Hi Kristin! We’re so happy you’ve had such an amazing experience. It’s great to hear your medications arrive early and you’re finding our groups helpful. We love having you in our community. Thanks for sharing your Fridays reviews; your kind words mean everything to our team! The Fridays Team
Fridays telehealth has been a game changer in my health journey. As someone who had RNY, I was needing assistance into reach my goals, Fridays came in clutch. The one benefit that Fridays has that is top tier has got to be their customer service. Hands down 10 out 10 every single time they come through.
Hi Elizabeth, we’re so happy to hear we’ve been a game changer for your health journey after RNY. It’s wonderful to know our support team has provided top tier service. We’ll definitely share your feedback internally to celebrate this win. Thanks for choosing us and sharing your Fridays health reviews. -Fridays Team
Poor customer service. They don’t always answer emails. Poor provider access. Other platforms let you message with providers—they want a phone or video call but then call you from random numbers that look like spam. Dramatically changed my dose without explanation, which I assume is in error…2 weeks and they still haven’t returned my emails requesting provider access. I won’t be renewing with them, that’s for sure.
Hi Marissa, we’re sorry to hear about the communication delays and the confusion regarding your recent dose change. We’re escalating your concerns to our clinical and support teams to review what happened. Please reach out to [email protected] so we can help you directly. -Fridays Team
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