Jollynova

Professional and effective

My frames was sent to my PO Box when I got to the post office. They were unable to locate my frames, but because of the quality delivery that you all provided, there was an investigation done in my frames were found.

osama khaliCanada · 1 review · Experienced 2025-12-06 · Posted 2025-12-06

The best style and quality

Honestly good quality of sunglasses,they are fashion light magnetic, i recommend 100% .

GrGreat serviceeat price and quality

Great price and quality. Customer service is very and quickly responsive. I will buy again. Shipping is a little slow coming from China, but that is to be expected, and worth the wait.

Jollynova customer service was very…

Jollynova customer service was very attentive and accommodating. I do recommend this company.

Well I expected just a small 10%…

Well I expected just a small 10% percent discount for Black Friday. I was given a 25% discount. This was very impressive. I’m so thankful for it. Every business prices are very high. People are beginning to boycott those businesses because of their prices. Thank you very much.

Alec NeihardtUnited States · 1 review · Experienced 2025-12-04 · Posted 2025-12-04

Great variety

Great variety, easy too order, and I had some shipping issues but the customer service was amazing!

Unique, Stylish Glasses

The glasses are very stylish, and their website has many, many unique styles to choose from. Customers will enjoy looking through their extensive inventory. Dimensions for each pair of glasses are printed on their website, which is very helpful when determining the fit. Most importantly, they respond quickly to their customers' emails.

Robert De La PenaUnited States · 3 reviews · Experienced 2025-12-01 · Posted 2025-12-02

Their customer service is incredible

Their customer service is incredible, their response time is fast and worry free. I would order from them again!

Bruce JUnited States · 3 reviews · Experienced 2025-12-01 · Posted 2025-12-02

Jollynova Customer Support is outstanding

The Jollynova support team did an outstanding job in assisting me in resolving an issue that was 100% on my side. We will definitely buy more of their unique products from them in the future.

Excellent Customer Service

I got 2 frames and I loved them both. Their frame selection is beautiful and very unique. There was a slight problem with one due to an issue with my eyes, nothing to do with the frame so I decided to return it. The customer service experience was excellent, fast and courteous. They got back to me within a day and I was able to get another pair. I highly recommend Jollynova and will be purchasing from them again.

Robert De La PenaUnited States · 3 reviews · Experienced 2025-11-30 · Posted 2025-11-30

Customer service is excellent

Customer service is excellent, and they update you every step of the way.

Amazing Support Response.

I provided my eye glass Len prescription and Jollynova noticed that I ordered the photochromic color lenses, I needed to change to Progressive Blue light Photochromic Lens 1.61 High-Index? There was a small price different and they discounted that price. I will definitely be using Jollynova again.

Customer Service Response

TA TA tabUnited States · 1 review · Experienced 2025-11-19 · Posted 2025-11-22

Complete Satisfaction!

I’ve got my order, Rane TR90 Vintage … I really love the elegance of this one. I must give the shout out to the support team for being so active to my requests. Everything was an awesome experience, easy to pick what I wanted and easy payment process. Jollynova keep up the amazing work and shout out to the amazing customer service. Special thanks to Daniel who’s been up and beyond for helping customers!

I had a problem with my glasses and got…

I had a problem with my glasses and got in contact with Daniel. In a matter of days my problem was solved, quickly, calmly, with respect for my problem. I wouldn’t buy glasses from anywhere else now, well done and thank you

Donna Webb HowlettUnited States · 4 reviews · Experienced 2025-11-21 · Posted 2025-11-21

Eyewear Purchase

I did experience some difficulty with one pair of glasses, however, Daniel, the CS Rep worked with me diligently to get it resolved. I appreciate good customer service and having issues resolved that are amenable to all parties involved is always beneficial. It also allows for additional purchases going forward. Thank You

My experience was fantastic

My experience was fantastic. My glasses arrived within two weeks, and the prescription and everything else were spot on. The quality of the glasses exceeded my expectations.

J.J YangUnited States · 1 review · Experienced 2025-11-20 · Posted 2025-11-20

There are many choices and great design…

There are many choices and great design for all frames. This is my first time purchase, the quality looks good and customer service is excellent. I will purchase again next time.

Order status request

A week after placing my order, I noticed that there was no record of my order. I sent an email to Jollynova and was able to receive my order within ten days. They satisfied my request and followed up with professional assistance. I will recommend them to all customers. Shipping status was my only concern and I was pleased with the result. I will purchase again from their website.

Joe RomersaUnited States · 1 review · Experienced 2025-11-06 · Posted 2025-11-08

Love at first sight!

When I first saw the frames online it was love at first sight! Putting them on makes me feel like a new person again. Thank you Jollynova!