Our mission is to bring professional, high-quality, and fashionable eyewear to consumers worldwide.
Written by the business, not verified by us.Jollynova (jollynova.com) has a 3.8 out of 5 rating on OK.one, based on 319 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.
Reviewers had a great experience with this company. People frequently mention that the frames are incredibly stylish, come in a massive variety, and offer outstanding quality for the price. Additionally, buyers are consistently impressed by the exceptionally helpful customer support team, who provide quick and effective solutions whenever assistance is needed. Some reviewers were not happy with extended shipping delays, noting that packages can take a very long time to arrive from overseas. A few people also experienced frustrating issues with missing deliveries or receiving incorrect item details that required extra effort to resolve properly in the end.
Auto-generated from all reviews of this business. For reference only.Because i suffer from migraine headaches, I must choose light frames and titanium are my go-to choice. The frames are so unique and reasonably -priced. Shipping to Canada was very quick. My second pair is on the way. The sunglass clip is SO unique.
I had a problem with a pair of progressive glasses I ordered, I was unable to read with them. I emailed Customer Service and received a quick response. Daniel was very helpful with rectifying the problem. Jollynova ordered me a new pair of glasses of my choice free of charge. I now have an awesome pair of glasses with no reading issues.
Not well build. Glasses are heavy and the arms are not curved enough to go behind ears. Lenses seems very ver cheap. It is a precription glasses, now they say no returns. THIS COMING FROM CHINA... Do not order from them. Totally dissatisfied and MAD!!!
I wanted to express my sincere thanks for the exceptional service your team has consistently provided. I am especially grateful for the professionalism and timely manner in which you handle our requests, including your quick response to any minor infractions. Your dedication to resolving issues swiftly makes a significant difference and reinforces the trust we have in your business. Thank you for maintaining such high standards and for being a pleasure to work with.
Glasses themselves, I would give 5 stars. They are beautiful. Only reason I gave 4 was it took so long for them to come. Because of the later delivery they issued a credit for apologies. (That was nice) They look really nice and my grandson has gotten lots of compliments . He also is thrilled to be able to see better. This was his first time having to wear glasses.He was so excited to finally receive them.
Had a great experience
Good quality glasses. Solid heavy construction
Overwhelmed by the products accuracy! Awesome!
Initially I was disappointed because the request for more information through the tracking company required payment and my card was billed $40 dollars when the request said $5 fully refundable. Card charges were denied. Finally I did receive a photo as proof of delivery which satisfied my request. That followed up by the generous offer to replace the stolen item by Jollynova turned s bad experience to a good one. Thank you.
Excellent customer service experience, highly recommend!
I’m will give them an average rating as of now. My package was stolen. I contacted customer service and they provided me with some pictures for the proof of delivery but I had no luck finding the package. I am hoping to get a replacement for my order.
Very nice and prompt service when I had an issue.
The pricing, quality and style is what made my experience great!
Jollynova is highly recommended . They have helped me and gave me the best customer service . I will now be ordering my glasses from here .
This morning I was truly touched by the kind gesture from Jollynova. I had ordered two beautiful pairs of glasses and was so happy to have finally found what I'd been searching for in Montreal for weeks without success. The morning I was waiting for my glasses to be delivered, they were stolen right from my doorstep. I was so disappointed. This morning the company wrote to me saying they'll replace my stolen glasses! I just can't believe it; my heart is bursting with gratitude. Thank you, Jollynova.
The glasses came in and did not look right, so customer service is going to replace them with a different frame. I am very pleased with the customer service!
I ordered my glasses in the middle of November. Two pairs. It said 5 to 7 days delivery and I'm still waiting. The tracking has approximately 30 different stops coming from China. Now it looks like it's in linden New Jersey, but it's been 8 weeks. Who knows when they'll arrive. I've already put my credit card on alert in case I never see them.
These are cool glasses at a great price. Everyone mentions them. The lenses were cut perfect and they get nice and dark in the sun. Being cool on a budget is double cool! Their shipping is kinda of terrible. From what I can tell 3 different companies will handle your package. By company three if it is lost you will be in charge of figuring things out. I would be reluctant to order another pair after my experience with shipping, but I might and hope for the best.
Customer Service! Didn't arrive because of the Christmas rush and I asked them and they returned by email THAT DAY! No one does that! Love my frames. Well made! Very kitch fashion too. Love them! And thank you. I will be back! This is my second pair!
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