Very happy and pleased with the…
Very happy and pleased with the customer service for the purchase I made with this company. Quick response and concern to resolve an issue. Excited to know the is a company doing great customer relations. Thanks
About Jollynova
Data updated- Website
- jollynova.com
- Category
- Health & Medical
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 208 reviews
- Replies to negative
- 0% (0/87)
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About this business
Our mission is to bring professional, high-quality, and fashionable eyewear to consumers worldwide.
Written by the business, not verified by us.Is Jollynova legit?
Jollynova (jollynova.com) has a 3.8 out of 5 rating on OK.one, based on 319 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers had a great experience with this company. People frequently mention that the frames are incredibly stylish, come in a massive variety, and offer outstanding quality for the price. Additionally, buyers are consistently impressed by the exceptionally helpful customer support team, who provide quick and effective solutions whenever assistance is needed. Some reviewers were not happy with extended shipping delays, noting that packages can take a very long time to arrive from overseas. A few people also experienced frustrating issues with missing deliveries or receiving incorrect item details that required extra effort to resolve properly in the end.
Auto-generated from all reviews of this business. For reference only.What people say
Shopping the website is a fun…
Shopping the website is a fun experience, full of hidden treasures. Love the glasses. Customer service is helpful and quick to respond. Quality is great.
The glasses are stylish and affordable
The glasses are stylish and affordable. I am always able to reach them at their customer website. I accidentally ordered the wrong color frames, and I emailed them asking if I could change the color. They emailed me right back and said that they could do that. When I received the glasses, they were the color that I wanted. Great service!
Wonderful service
Wonderful service. I have purchased from the several times and each experience has been wonderful. The glass are high quality. Truly enjoy them and will keep purchasing from them in the future.
Great cudtomer service willing to help…
Great cudtomer service willing to help with my needs
Jolly Nova provides exceptional glasses…
Jolly Nova provides exceptional glasses as well as timely service. Their goals is to exceed your expectations and establish a lasting relationship.
I love the glasses
I love the glasses, the style, the fit and the vision. I was able to find just what I wanted. The customer service is excellent. Also, very quick responses to your questions.
I was having trouble finding just the…
I was having trouble finding just the right look. Now, after finding "jollynova", my problem is choosing from the wide selection of "on point" frames! Because the pricing is so reasonable, I bought four of my favorite top-pick frames.
Sunglasses looks great for the price we…
Sunglasses looks great for the price we pay for !!
One of the best companies to provide…
One of the best companies to provide best service and respond quickly and make customer satisfaction
I have purchased four pairs of glasses…
I have purchased four pairs of glasses from Jollynova. I love them all as the precision and craftsmanship of the frames and the lenses is better than anything I’ve ever seen. However, I accidentally ordered a pair of glasses that I already had and asked if I could get a refund. Their customer service was really wonderful and they issued me a refund. If you want the best pair of glasses you’ll ever find as well as great customer service, I cannot recommend high enough this wonderful company.
They make it very easy to order and…
They make it very easy to order and products are very well made. Lots of options and styles!
I am a new customer living in the US
I am a new customer living in the US; I did order two prescriptions glasses ; all the glasses had been delivered on time and they looked so good; Initially I thought they can’t process my order and ship it; I am so happy to have them
Wonderful and creative glasses that I…
Wonderful and creative glasses that I absolutely LOVE!
They accommodated a last minute change…
They accommodated a last minute change to my order with no hassle. This is true personal service. It is difficult today to find this level of personal service. I will be recommending them to all my friends.
Daniel was great to work with
Daniel was great to work with. He always responded to my messages and was considerate of my concerns. However, your shipping process takes far too long.
Love my glasses from Jollynova!!
I've ordered two pairs of glasses from Jollynova. Love both pairs!! I accidently ordered some frames; I sent an email. They got right back to me; told me to keep them. They will credit me the cost towards a new pair of glasses. GREAT customer service! Thank you Jollynova!
Great products, excellent service
Very well made products, and customer service goes well beyond anything else I have experienced.
GREAT customer Service ***
I filled out the form RX form wrong my bad!! Used the + when it should have been -. I contacted Jolly Nova and got an immediate remedy! It’s been great working with my service associate. He immediately contacted me been fixing the problem with several prompt emails. Not sure why there’s bad reviews for them my experience has been AWESOME! I recommend Jolly Nova!
Would Recommend
Correspondence and Customer Service and the frames I received were exactly as described
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