Albert helped me change my ticket in a…
Albert helped me change my ticket in a professional manor and is very knowledgeable. It fit my needs very well and I feel very well taken care of, great employee
Welcome to JustAirTicket.com! We're an online travel agency focused on both domestic & international travel and are recognized by our values, commitment, and dedication to customer service. Our worldwide partnership with the most trusted global travel providers allows us to bring our customers unmatched benefits. We have made planning a trip of a lifetime easier than ever before. We offer a host of travel services and products devised to make business and leisure travel more rewarding. With us, you are never far from helpful planning & booking assistance before or during your trip.
Written by the business, not verified by us.Justairticket (justairticket.com) has a 3.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-28.
Reviewers had a great experience with this company. Customers frequently praise the dedicated support team for being exceptionally kind, knowledgeable, and patient throughout the entire booking journey, ensuring all questions are thoroughly answered. People note that representatives provide personalized assistance, carefully guiding travelers step-by-step and making complex reservations feel much simpler and far more comfortable. Some reviewers were not happy with unexpected price increases, noting that final ticket costs occasionally ended up being much higher than originally quoted. A few other people also felt that certain customer service interactions felt pressured or difficult to navigate due to communication barriers and unexpected changes.
Auto-generated from all reviews of this business. For reference only.Albert helped me change my ticket in a professional manor and is very knowledgeable. It fit my needs very well and I feel very well taken care of, great employee
Jordon Cox was exception!!! Very patient and helpful. I would definitely recommend him to everyone.
Mr Albert was very corteous and professuonal, je offered all the deals and made travel plans easy
Great service, Travis helped with what I needed in less than 2 hours.
This is a scam. I talked to these people for hours, with sounds in the background obviously coming from their home. I spoke with the husband forever, and then the wife called me later and asked about something, but I couldn't understand her. Both had heavy West Indian accents. And why am hearing from an agent's wife? Really? Besides being charged a previously unknown amount for each flight, I received an "Invoice" for a $69 agent's fee. When I printed the invoice, it said it was for "Payment against Booking ID # nnnnnnn on justairticket.com." None of this amount is applied to the airline charges--it just goes to them. I said I would not pay the invoice, but they charged it to my debit card anyway. So they still had my card information and presumably can use it whenever they want, if I don't pay attention. They don't guarantee the price of the tickets you've already paid for, and there's no recourse if you want to back out.
I am calling for book my ticket and he is very nice and warmth to me and very 耐心 帮助我!我对此非常感谢您!
Worked with me to find the best suitable flight as I am a senior citizen
Jeff Jackson who was my representative today, was very informative, helpful and respectful. I thank him for taking the time to explain in explaining everything for me to understand. I was very happy with his services.
Steve did great! Excellent communicator, really good job.
Bob was super helpful and took the time to offer me the best deal within my budget! Thank you!
Thank you Jordan! You were lovely to work with, you were so kind and patient. You even caught a wrong timed flight and were able to change it immediately! I was hesitant to use this service but after my interaction with Jordan this will be my first stop for booking going forward.
Agent was very helpful and approachable which made the experience easy.
One of the fraud websites. I purchased a ticket from them and hour later they were calling and telling me that the ticket i purchased that price was changed from the airlines, it freaking scammed and I argued with the customer service team and they giving me two options either i can upgrade the tickets with the new price or they will cancel the tickets. It’s totally fake and fraud serviced
What a rip off! My credit card was charged for over two thousand dollars and I never received my etickets! When I emailed about my booking, nobody got back to me. I’m disputing the charge on my credit card and I don’t expect there to be a problem because I never received any services.
I appreciate Jeff Jackson help so much! This is my first time using this site and he was extremely helpful and kind helping me through the process
Don't trust this site. They're scammers. They'll do anything to get extra money from people.
Bob from Justairtickets was very professional and sweet attending me. Everything was addressed and everything was explained super well! Thank you Bob!
Albert was great! Excellent English and all around customer service.
It was great experience with just air ticket. David helped me through the process
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