Very helpful and understanding for what…
Very helpful and understanding for what we needed for my daughter.
About Justairticket
Data updated- Website
- justairticket.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 0% (0/52)
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About this business
Welcome to JustAirTicket.com! We're an online travel agency focused on both domestic & international travel and are recognized by our values, commitment, and dedication to customer service. Our worldwide partnership with the most trusted global travel providers allows us to bring our customers unmatched benefits. We have made planning a trip of a lifetime easier than ever before. We offer a host of travel services and products devised to make business and leisure travel more rewarding. With us, you are never far from helpful planning & booking assistance before or during your trip.
Written by the business, not verified by us.Is Justairticket legit?
Justairticket (justairticket.com) has a 3.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the dedicated support team for being exceptionally kind, knowledgeable, and patient throughout the entire booking journey, ensuring all questions are thoroughly answered. People note that representatives provide personalized assistance, carefully guiding travelers step-by-step and making complex reservations feel much simpler and far more comfortable. Some reviewers were not happy with unexpected price increases, noting that final ticket costs occasionally ended up being much higher than originally quoted. A few other people also felt that certain customer service interactions felt pressured or difficult to navigate due to communication barriers and unexpected changes.
Auto-generated from all reviews of this business. For reference only.What people say
Ruth Smith was very helpful with…
Ruth Smith was very helpful with booking my flight
Ticketing
Mark Benson did a great job.
Paul did an amazing job with helping me…
Paul did an amazing job with helping me with my flight
Great customer service
Paul was very helpful and patient
Paul!!!!
Paul!!!! Good customer service
Good Experience Booking Tickets
Travis was very helpful when I called him about the ticket booking process. Good experience overall at a reasonable ticket price.
Scam
I spotted an attractive flight price on justairticket.com compared to other sites and airlines, so I proceeded to book it directly on their website. The fare was clearly displayed and I completed the booking expecting confirmation at that price. Shortly after, I received an email (followed by a phone call) insisting I authorize payment at a much higher amount than shown during booking. They gave me two ridiculous options: pay the inflated price or cancel with a $50 fee. This is a blatant bait-and-switch scam – lure with low prices to lock in the booking, then pressure for more money afterward. I refused both options and firmly told them I would not pay extra, and if they attempted any unauthorized charge, I would dispute it immediately with my bank/credit card company. Upon hearing that, they backed down and canceled the booking with no charge at all – exactly as I demanded. No $50 fee, nothing.
My experience with the agent was great…
My experience with the agent was great he was very patience with me on the phone and he explained any questions I had about my flight!
Total scam
Total scam! Once you purchase your ticket, they call you and say you need to either change the dates or pay twice as much.
Great experience
Great experience. Jeff was very helpful. I appreciated how he stayed with me till transaction completed. Jeff was very FRIENDLY and PATIENT which is rare combination, but greatly appreciated. GREAT WORK ETHICS JEFF!
Ruth Smith Was Great!!
Carol Martin
Carol Martin. Helped us to get our credit and changed our tickets as we preferred.thanks again for your help and understanding.
Travis was very helpful and…
Travis was very helpful and knowledgeable
Agent Bob
We were extremely careful about our flight arrangements for this trip. It was necessary to book our family trip using ten 1-way tickets rather than 5 round-trips, because it reduced the cost significantly. When we booked with Justairticket (which is a travel agency), our cost was set and we booked our tickets. Shortly thereafter, we were contacted with the bad news - the price at which we had booked had increased. Unfortunately for us, our other nonrefundable 1-way tickets were already paid for and our options at that point were limited. We paid about 115% of what we booked. I spoke with a kindly agent, Bob, who was unable to help with our dilemma because he was wearing a headset far away in India. Nice guy, but I don't think our paths will cross again, because I will not ever again be working with Justairticket. Fare well, Bob.
Patient . Polite.good manner.
Polite, good tone, lots of patient to the costumer
Paul was very helpful and ensured…
Paul was very helpful and ensured everything was correct
This is a huge scam
This is a huge scam. After booking I was told the tickets were for standby only and was up charged money for an actual seat. After being told that I couldn’t cancel and much haggling the charge was reduced a little. The information Albert sent to the airline was wrong and with no help coming I had to deal with the airline personally. Don’t use this site to book anything.
Albert was friendly and helped me every…
Albert was friendly and helped me every step of the way. He was pleasant and amazing.
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