Kaegreel | Redefining Comfort with Every StepAbout KaegreelAt Kaegreel, we believe that true mobility starts from the ground up. We are a dedicated functional footwear brand specializing in innovative barefoot shoes and ergonomic designs tailored for the needs of older adults, travelers, and those seeking relief from chronic foot pain.Our mission is simple: to provide high-quality, wide-toe-box footwear that mimics the natural movement of the foot while providing the stability and protection needed for real-world adventures—from city cobblestones to rainy trails.Why Choose Us?Targeted Support: Designed specifically for the 45-65+ demographic, focusing on stability, sensory ground-feel, and ease of wear.Pain Relief: Engineered to help alleviate discomfort from conditions like bunions, plantar fasciitis, and balance-related challenges.Direct-to-Consumer Value: By operating as an independent brand, we deliver professional-grade craftsmanship at a fair, accessible price.Dedicated Advocacy: Our support team, including favorites like Tina, is committed to ensuring every customer finds their "perfect fit" through personalized service and flexible solutions.Our Commitment to YouWe understand that international shopping requires trust. At Kaegreel, we don't just sell shoes; we stand behind them. Whether it’s navigating a sizing question or resolving a shipping "oops," our team is empowered to provide graceful, swift, and fair resolutions.Experience the Kaegreel difference today—where innovative foot health meets timeless style.Quick LinksExplore Our Collection: [www.kaegreel.com]Sizing Guide & Support: [email protected] Story: https://kaegreel.com/pages/about-kaegreel-com
Written by the business, not verified by us.kaegreel.com (kaegreel.com) has a 1.1 out of 5 rating on OK.one, based on 173 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 95% of reviews are 1 star, a relatively high share; The business has replied to 10% of negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-25.
Most reviewers were let down by their experience overall. Customers frequently complained about receiving products in the incorrect size, noting that the sizing did not match standard measurements at all. Many buyers also experienced extremely poor product quality with flimsy materials, faulty construction, and uncomfortable fits that made wearing the shoes nearly impossible. Furthermore, shoppers faced severe frustrations when attempting to secure refunds, as return shipping costs to overseas locations were excessively high compared to item values. The minority of people were satisfied with the footwear, finding the shoes very comfortable, well-made, and completely pain-free during daily wear.
Auto-generated from all reviews of this business. For reference only.I bought two pairs of Kaelgreel Beck Shoes. They looked very nice on the web site, and the description was great. What I received was a very cheaply made very thin "leather" material that is almost impossible to wear. I paid $51.00 each pair, got ripped off. I thought these were supposed to be high quality Italian shoes, what I got are cheap Chinese crappy shoes
Warranty fraud at its best. the warranty policy requires customer to ship returns at customer expense if it's not a compnay issue. The problem....the return address is Hong Kong so the cost to ship it back is more than the original purchase. Ray Charles could see this Warranty Fraud from a mile away! complete scam
WARNING Don’t waste your money. The worst shoes I’ve ever purchased. Absolute cheap garbage. Soles are thin and uncomfortable without any arch support. Fake fur looks cheap and does nothing for warmth. Offered only $4 refund. I paid $68 for them. It’s a big scam.
If I could give them zero stars I would. I ordered a pair of $70 snow boots. I ordered my normal size 8 but when they arrived i couldn't even get them halfway on, they looked more like a child's size. Forget trying to return anything to this company; the cheapest shipping charge to China I could find was $90 thru the post office. They will not pay for return shipping. When I tried to communicate with customer service I repeatedly got AI scripts back, never addressing my questions. I wish I would've read reviews before ordering. Do not order from this company!!!!
Order a pair of shoes from this place, received the shoes unfortunately they were the wrong size there wasn't a tag on either shoe so I don't know what size they were. Tried to return for correct size and they completely avoided allowing me to do so. Offered very small refund redeemable on next purchase. Told me to give shoes to a friend. Do not order from this place you will undoubtedly regret it.
Ok, this was an interesting purchase. First, it took a long time and it comes from China and then sent from 9203 Charles Smith Ave. In Rancho Cucamonga, CA. JERRY (001) YASFBARA. They tell you about the initial order processing delay, but there is a second 7-10 day delay for shipping processing. The shoes came and actually look like the picture on their site. I see nothing wrong with the stitching or the sole. A positive. They were in a nice shoe bag! The size was close to my size, just a little big and slightly narrow. But they use European measuring so that's not unusual. They do give you detailed measuring advise so pay attention. The leather is very thin and not my preferred quality. The insoles padding is very thin, but I just put in some $1 cushion insoles used for my boots. It works. They are very light so that's a positive. I will use them as a relaxing casual shoe. I do not see a reason to return them. But I see no reason to buy from thrm again. The price was too high for the quality. If I saw this shoe in a store I would have guessed $35. I think some people would enjoy them and others would not.
I paid $16.00 for a 10 day delivery and received the order in 6 weeks. The insides of the shoes fell apart after wearing for an hour. The company refuses to reimburse me or grant a return as the shoes have been worn. Although their return policy states refunds are granted when products are defective. Lesson learned to always read reviews first. This company is a huge scam.
I haven’t bought from kaegreel.com and WON’T be doing so thanks to all the great 1 star reviews. It’s terrible getting burned by a business and their products, so THANK YOU SO MUCH for spreading your experiences!
Do NOT do business with this company! They don’t do returns or refunds the fair/honest way. They are not based in the US. Very poor customer service and poor quality merchandise. Warning: stay away!!
WARNING; DO NOT DO BUSINESS WITH THIS COMPANY! After waiting 3 weeks without receiving, I requested a refund. They kept trying to get me to accept a discount and keep them. I tried to explain that I hadn’t received them. This went on until I received them, and now they’re saying I have to pay post back to China because I received them! These shoes /slippers/dog chew toys are unusable, even as chew toys. There is horrible chemical off-gassing. So bad, that we woke up the next morning feeling nauseous. They said this is normal, and to leave them outside to air out. Really? They are the flimsiest foot coverings I’ve ever seen, and look nothing like on the website. I wear size 11 - 11 1/2. I was planning to wear these outside without socks, so I ordered size 10, which should have been tight, per their size chart. I think if I had ordered size 11 1/2, that they would be too big for Shaquille O’Neal! I’ve since had to file a dispute with my credit card company because they just won’t initiate a refund. Do yourself a favor, and shop somewhere else.
Scammers - AMAZON and GOOGLE need to shut these people down or get them off their sites. Over ONE MONTH and order not delivered. Their site still says I did not order anything. Multiple queries yielded only - 'be patient' replies without a stitch of explanation in suspiciously horrible Chinglish. Three weeks later I got an 'order number' which produced no tracking data.
They claim that their product is waterproof but it is a lie. They get wet instantly. Do not buy anything from them it is false advertisement. They refused to refund my purchase stating that they don't take back used product. I only just reveived them.
THESE ARE THE WORST PEOPLE TO DO BUSINESS WITH. I just threw away $85. Their product is cheap, fits horribly, and the SECOND I ordered them, I KNEW it was a mistake! If I want a refund, I can SEND THEM BACK TO CHINA AND PAY FOR THAT MYSELF. I SHOULD HAVE KNOWN BETTER. This is a bitter and expensive lesson to learn.
It took over a month for my order in Canada to shwo up. The shoes are what I expected they are fine. Other then the time for delivery I have no issues.
Do not buy these shoes. They don’t fit and the return process is difficult. Also the delivery time is very lengthy
Wow! I Thought it was just my experience. Company sent shoes that was too narrow but right size. First they offered me a 13 percent discount NOT to return but to buy another two narrow pair ( huh). I emailed them and told them I wanted send back for pairs that fit. They offered me 18 percent discount on a different shoe but they didn't have a wider pair, they basically asked me to tough it out, man up and destroy my feet. Finally they said only send the shoes back to the address they provide and in the same shipment package, bag, wrap and all, tracking number etc. I smelled a trap. But did just as they required. It cost $64 to ship for return. even the Post women was suspicious because the address was unbelieva blely long. I sent this return in late November to no avail. Their consistent reply is "we haven't received your return". Worst part, I bought $200 worth of gift for friends and family from them while returning my shoes Couple of the gift shoes didn't fit.....they got me, the big time!
If I could put a minus 50 in the rating, I would. Do not do ANY business with this horribly disreputable company. I have been waiting for my order for two months. When I contact the company they respond with repeated messages that just keep looping through excuses, but no action to rectify the problem. Then they pawned me off on the shipping company they use..Piggy Express. Another disreputable company. Horrible, horrible, horrible company. A major SCAM.
WARNING. BEWARE THIS COMPANY. Do not buy shoes from this company. The shoes ordered were sized according to the company size chart. The shoes arrived and.were two sizes too big. I asked for money to be refunded and was offered an $8 refund for two (2) pairs of shoes.
This is a very bad company. A ghost company no phone. No contacts. Never got my order. Never use use this rip off company
Been in contact with them in CHINA about my order for over a month ,that I cancelled yet still received . RETURN I HAVE TO Pay and only if they receive it without customs due will I see refund less shipping Do not buy from them HORRIBLE experience
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