I am satisfied with their very reliable…
I am satisfied with their very reliable rating maintenance and service. I also give a vote for the well-packaged and fast shipping.
About KEH Camera
Data updated- Website
- keh.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 186 reviews
- Replies to negative
- 54% (7/13)
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About this business
At KEH we offer only the best selection of new and used cameras and camera equipment. Shop the latest in Canon, Sony, Olympus, and Nikon cameras.
Is KEH Camera legit?
KEH Camera (keh.com) has a 4.6 out of 5 rating on OK.one, based on 186 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 54% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently praise the incredible value and condition of the used gear. Buyers frequently mention that cameras and lenses arrive securely packaged, functioning perfectly and looking better than expected. People also deeply appreciate the prompt delivery services and find wonderful deals on hard-to-find photography equipment easily. Some reviewers were not happy with receiving the wrong item version or an incorrect lens mount due to packaging mistakes. A few individuals also shared frustration when trade-in offers turned out significantly lower than their initial estimates after sending items in.
Auto-generated from all reviews of this business. For reference only.What people say
Amazing Custumer Service
There was an error with my first order. It got shipped to the wrong address I worked with Cheyenne Jones at customer service. She was very understanding and helped me with my issue in a satisfactory manner
First time ordering from KEH
First time ordering from KEH - and I was a little nervous as I am based in Australia. I need not have been concerned. The two lenses purchased for my Nikon D500 were both in excellent condition and packaged very well. Postage was reasonable and the order arrived quickly and safely. Thank you.
Good deals on used equipment
Good deals on used equipment, honest and prompt communication, quick shipping. I will buy from KEH again.
Took a little longer to deliver
Took a little longer to deliver, however that may be the delivery company. My last one came through quicker and I didn’t use 2nd day delivery Still came in time for my vacation, didn’t have time to play with it,Finding it works much better with a light meter on manual. But that’s ok results are fine
On time
On time. Product as described. My go to place when I need gear.
Great used lens.
Quick shipping. Fair price amd the lens arrived as described and safely. Thanks
KEH is my go-to for camera gear for one…
KEH is my go-to for camera gear for one very important reason. They under promise and over deliver. The equipment that I've bought from KEH is almost always in better condition than advertised and their service is just AWESOME. Thank you KEH team. 🙏
Nice packaging
I’ve been using KEH since 2004 and have…
I’ve been using KEH since 2004 and have bought and sold gear with them dozens of times. They’re my go-to for camera equipment.
Fast delivery, great product
I received my package very quickly—in just about 3 days. It arrived well-packaged, and I absolutely loved the quality of the lens. I’ve already used it, and it was the best choice; choosing KEH was also a great decision.
This is the second lens I received by…
This is the second lens I received by keh nothing but good things to say about my transactions with keh shipping was super fast product came to me everything worked and looked fine this is the company that will get my business from here on out I've tried one other company and nothing but grief thanks again keh don't change a thing
I’ve never had a complaint about the…
I’ve never had a complaint about the equipment I’ve received from KEH, and I’ve recommended them to others.
I’ve been shooting photo and video…
I’ve been shooting photo and video since 2003, and KEH is the only place I shop for quality equipment. Website is easy to use, selection is incredible, and shipping is lightning fast.
Excellent Return Experience
Excellent experience. I changed my mind and decided to return the item and so far the return process is fast, efficient and easy. No problems. Loving KEH!
Very happy with KEH’s service…
My Zuiko lens was shipped and arrived surprisingly quickly. It was well packed and in perfect condition. I couldn’t be more pleased!
Nikon F5
I finally decided to get a Nikon F5. I found one in great condition, seems brand new. I already put a few rolls of film through it. I am really enjoying the camera so far!
might not be the cheapest but the…
might not be the cheapest but the quality of the items and the shipment are always topnotch and trust worthy.
Be aware if you expect reliable support
Be careful if you rely on timely delivery. I placed and paid for an order on keh.com, but it was canceled due to a vague “security issue” likely caused by their own system. I was never properly notified — no phone call, no clear update in my account, and no tracking number. Everything looked normal until the order was already canceled. Customer support was dismissive and provided no real explanation, just saying the item is out of stock. When I asked for a supervisor, I was told there isn’t one, then the agent claimed he was the supervisor and redirected me to voicemail. The item was already resold before my refund was even processed. This is not about the refund — it’s about poor communication and a system that fails without giving the customer any chance to respond
Great quality from KEH
Always good quality products, in fact the items I have bought are better than I expected! Good customer service.
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