Kikoff (kikoff.com) has a 2.8 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is poor. Opinions are polarized: 45% rate it 4 stars or higher while 50% give 1 star; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
Terrible!! I paid $35/mon. Then at auto renew that i did not want i got charged a late fee! Now my credit isn't better and I owe them $333! I called customer service and they won't take that off! "There's nothing they can do to remove this!" This is a legalized scam! Even when I was asked to auto renew and i didnt accept the 12 months to continue to another auto renew, they claim I did accept an auto renew! I DID NOT!
Reply from Kikoff2026-06-21
We're truly sorry to hear about your experience. We'd be happy to take a look into this for you! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out.
Is true what people said my score when up en 2 monts thats amazing
Reply from Kikoff2026-06-17
Thank you so much for your positive review! We’re delighted that Kikoff has been helpful in your credit-building journey. Your support means a lot to us!
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Doris W. · 1 review · Experienced 2026-06-15 ·
★★★★★
Talk about a scam
Talk about a scam. It's shameful when companies scam seniors. I called Kickoff on May 17, 2026 to cancel. The payment was next due June 6, 2026. They waited until June 12, 2026 to take another payment anyway. Now they are saying they can't refund the money. They are thieves is why they can't refund the money. But thank you for doing this. I belong to lots of organizations that need to be informed about companies such as Kickoff. I hope the $35 was worth it to you. Now I have to cancel my checking account to stop further payments. What scum!
Reply from Kikoff2026-06-16
We're truly sorry to hear about your experience. We'd be happy to take a look into this for you! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out.
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Not bad, just good enough · 1 review · Experienced 2025-11-01 ·
★★★★★
I dont like how the one guy i spoke to…
I dont like how the one guy i spoke to over the phone asked for my ssn & address. Thats just an invasion of privacy and definitely a HUGE RED FLAG.
Also everytime i try to use referral link it doesnt reflect on my account which is also fishy. Hence th 4
OTHER THAN THAT.
I just did the 35/month plan to boost credit. No card, nothing else. Just boost my credit. That happened. Over 700 on eq & tu.
Not sure how they do experian because they have a totally different scoring system because it hasnt reflected on my account vantage 3 vs vantage 8. Kinda weird but whatever.
This is all i needed frkm them they did what they said so im not actually trippin. I really wanna go for business credit, so, i went this route for personal to boost.
That i'd reccomend.
Reply from Kikoff2026-06-14
Thank you for taking the time to share your feedback. At Kikoff, we take account security extremely seriously and have multiple measures in place to ensure your information remains safe and secure. For further assistance, you may call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help.
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LeAnn Cindy · 1 review · Experienced 2026-06-13 ·
★★★★★
Predatory company that doesn’t care…
Predatory company that doesn’t care about helping you build credit. Don’t trust this scammy company!
Reply from Kikoff2026-06-14
We’re sorry to hear about your experience, but we're here to help! Please call us at 1 (844) 741-9282 or visit http://kikoff.com/link/get-help so we can try to work this out. Just to clarify, Kikoff is specifically tailored to facilitate the easiest and most cost-effective way to build your credit.
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Nekel Moore · 1 review · Experienced 2026-06-12 ·
★★★★★
I have been trying to get on the app…
I have been trying to get on the app kickoff over and over call customer service like the app advise because the app said that my phone number has already been registered with kickoff and all they can tell me in customer services that I’m not putting in my right information although I’m putting in all my right information and that’s all they could tell me they’re like robots ridiculous
Reply from Kikoff2026-06-14
We're truly sorry to hear about your experience. We'd be happy to take a look into this for you! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can work together to resolve this.
I closed my account with $160 I was told I would receive a refund, six weeks later I called about the refund and was told I had premium service fees. I'm trying to figure out how when I was only paying $20.00 a month, Note to self in the agreement they want you to sign it says they get to keep your money please read so it want happen to you. In other words they get to keep the money you send to them every month I'm just glad it was $160 because if it had gotten to $2000 or better I wouldn't really been pissed. Try Self at least you will get your money back at the end
Reply from Kikoff2026-06-14
Thank you for your feedback. At Kikoff, we aim to make our products and services as clear as possible before our customers open a new account with us. We're sad to hear that this was not your experience. Please note that the funds you pay towards your Kikoff Credit Account cannot be withdrawn or refunded. Your monthly payments go towards building your credit history through on-time payment reporting to the credit bureaus. For more information, please feel free to visit our website https://about.kikoff.com/how-kikoff-works.
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leah · 10 reviews · Experienced 2026-06-12 ·
★★★★★
thought they were decent, I was wrong
I previously had an account thru kikoff. I made all of my payments on time, then closed the account while good standing with them. I filed bankruptcy a few months later, but didn't have an account discharged with them because it was already closed. After the bankruptcy was discharged, I attempted to open another line of credit with them. After battling their AI bot for 45 mins trying to figure out how to apply for a new line of credit, it finally transferred me to a person. I was simply told I could not open another line of credit IN THE NEAR FUTURE because there was a law against doing so due to my bankruptcy. I questioned further because I was under the impression that they helped people with poor credit to improve their score, which would include people that had filed bankruptcy. They confirmed that yes, they do, but they couldn't for me because I already had an account with them prior to the bankruptcy. I tried to explain that if I can get a credit card thru a bank that I had previously discharged in a bankruptcy, why would I not be able to open a new line of credit with them? They just kept saying it was against the law since they could not report on a line of credit that had been in a bankruptcy. I said it wouldn't be the same line of credit, though; technically I didn't even have an open account with them when I filed. They then confirmed that I could NEVER open another line of credit with them, which differs from what they initially said. We went in circles for about 15 mins, and I finally just closed out of the chat out of frustration. I opened an account with a similar lender with no issue. So moral of the story...make sure you mess up your credit BEFORE you open an account with them.
Reply from Kikoff2026-06-14
We're truly sorry to hear about your experience. Due to bankruptcy, we will be unable to resume or reopen your Kikoff account. We apologize for any inconvenience, and we hope to expand our options in the future.
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JESUS CASTRO · 3 reviews · Experienced 2026-06-12 ·
★★★★★
Kickoff is a joke
Kickoff is a joke. Starts with $5 a month and then quickly runs to $20 for them to ding your credit after you cancel them.
Reply from Kikoff2026-06-14
We're truly sorry to hear about your experience, but we're here to help! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out.
This kick off is a joke you think your going to build your credit with funds you are investing into the account , to enjoy what you invested to the account so at the end of terms your build your credit but also have money saved to into the account to spend at the end but the $35 plan is a subscription that you don’t get back and also hurts your credit at the end so please ppl do not invest your money into this it’s a scam. Hurt my credit and lost all money invested in this crock of shit.
Reply from Kikoff2026-06-11
We’re sorry to hear about your experience, but we’d love to clear things up! The Kikoff Credit Account is a credit building subscription, it's not a traditional loan or card. Please note that the funds you pay towards your Credit Account cannot be withdrawn or refunded. Your monthly payments go towards building your credit history through on-time payment reporting to the credit bureaus. For further assistance, you may call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help.
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David · 2 reviews · Experienced 2025-06-08 ·
★★★★★
I used your service
I used your service , paying 5 dollars a month , then you guys decided to start charging me 20 a month with out my consent .I was 62 when I started and raising 2 grandchildren can not afford 20 a month not happy
Reply from Kikoff2026-06-09
We're truly sorry to hear about your experience. We'd be happy to take a look into this for you! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out. We eagerly anticipate resolving this issue for you!
It didn't help me much. I thought I could cancel and get my money back. Not happening.
Reply from Kikoff2026-06-08
We’re sorry to hear about your experience, but we’d love to clear things up! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out. Just to clarify, Kikoff is designed to help build credit through on-time payments and lower credit utilization and the funds you pay towards your Kikoff Credit Account cannot be withdrawn or refunded. Your monthly payments go towards building your credit history through on-time payment reporting to the credit bureaus.
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Krystal · 2 reviews · Experienced 2026-06-06 ·
★★★★★
I started using Kikoff as a way to…
I started using Kikoff as a way to obtain not only a line of credit but for these guys to monitor my credit. Meanwhile, I paid 50.00 for the line of credit that I never used, never got an additional line of credit, as advertised (false advertisement) and on top of that, my credit score was negatively impacted by them. I did not set any obligation to work with them at all. This was suppose to have been a trial an error, not a forced obligation I never agreed to.
Reply from Kikoff2026-06-07
We’re sorry to hear about your experience, but we’d love to clear things up! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out. Just to clarify, Kikoff is designed to help build credit through on-time payments and lower credit utilization. It’s not a traditional loan or card.
Great service amazing with helping you build your credit really a game changer in credit repair in monitoring
Reply from Kikoff2026-06-07
Thank you so much for your positive review! We’re delighted that Kikoff has been helpful in your credit-building journey. Your support means a lot to us!
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Brandy · 2 reviews · Experienced 2026-06-03 ·
★★★★★
Please do not use Kikoff to help build…
Please do not use Kikoff to help build your credit. They will try to steal your money. I would suggest SELF instead. I used both and at the end of the loan self deposited my money right away. Kikoff made me verify my account and identity and would not deposit the money into my account. I couldn't understand because they had no problem taking monthly $10 out that account but when it was time to put it back they needed verification. It's my money just give it back the same way you took it.
Reply from Kikoff2026-06-04
We're truly sorry to hear about your experience. We'd be happy to take a look into this for you! Please call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help so we can try to work this out.
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Bavmordis · 1 review · Experienced 2026-05-31 ·
★★★★★
Hmmm iffy
So far my credit went up to 634 with the one app but now after kikoff its at 589 so tell me how it is going????
Reply from Kikoff2026-06-01
We're truly sorry to hear about your experience. We know how important your credit score is, and our goal is to help you on your credit-building journey. Many factors can impact your score: payment history, credit utilization, credit age, credit mix, etc. Opening a new credit line (like Kikoff) can sometimes cause a temporary impact to your credit score as it affects your credit age (how long your accounts have been open). Consistent on-time payments with Kikoff will help build positive credit history over time, which can improve your credit score! For further assistance, you can call us at 1 (844) 741-9292 or visit http://kikoff.com/link/get-help.
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Lisa L Mccurdy · 1 review · Experienced 2026-05-31 ·
★★★★★
Easy to understand
Reply from Kikoff2026-06-01
Thank you for your kind words! We’re thrilled that you’re enjoying Kikoff. Your feedback motivates us to keep improving!
Thank you so much for your positive review! We’re delighted that Kikoff has been helpful in your credit-building journey. Your support means a lot to us!