Our commitment to our clients does not end once they have booked a trip. We continue to stay in touch with them during their journey, after they return, and even between trips. We focus on building lasting relationships with our clients rather than treating them as just another commission.We train our professionals to assist passengers with kindness and care, treating them like friends and valued members of the Lafe Travel family, rather than simply performing a duty.
Written by the business, not verified by us.
Is lafetravel.com legit?
lafetravel.com (lafetravel.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 86% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 14% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers often mention finding incredible deals and very affordable flight options, making last-minute travel much easier to manage successfully. Travelers frequently praise the friendly and supportive staff for going above and beyond to ensure completely smooth and stress-free arrangements.
However, some reviewers were not happy with the booking process, noting that ticket prices unexpectedly doubled shortly after initial purchase or reservations lacked proper confirmation numbers. A few other people also felt that customer support could be quite unhelpful and rude when attempting to resolve these sudden price increases.
Auto-generated from all reviews of this business. For reference only.
The experience with lafe travel was absolutely great!
The experience with lafe travel was great. I was very skeptical at first and thought maybe this was a scam since I had to wait to get my ticket confirmation. Well to my surprise my flight tickets were very inexpensive and on top of that I felt like I had vip status during our flight. Our seats were 4 rows from the front and we got free drinks (including alcohol). I couldn't believe it.
A huge thank you to the sales associate who followed up with me and made sure he held my tickets until I could give him payment. I am definitely going to use your company for all my future travel and highly recommend you to all my friends and family.
Reply from lafetravel.com2026-02-24
Dear Marissa Montano,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Awesome decision. Got flights almost 50% cheaper than anywhere else. Process was smooth and easy! Definitely will use again.
Reply from lafetravel.com2026-02-23
Dear Customer,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
My family and I were well taken care of. I like the fact that he made sure we got the proper boarding passes and we got the proper transportation to our vehicle I look forward to doing business with him on behalf of the company again. Blessings to all.
Reply from lafetravel.com2026-02-23
Dear Customer,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
I needed a last minute flight do to a cancelation because of bad weather conditions. After several searches of flights and prices raging from $144-$549. I then found Lafetravel! They had the best deal starting at $58! I thought it was to good to be true and probably a scam. I called the # on the screen and spoke with Mike. He was very nice and informative. I called Mike several times because I was so skeptical and in disbelief. Mike was very reassuring and able to give me time frames after processing. I also asked questions via email and they were answered right away. So at the end of it all I paid $103 for one way with a carry on. Mike even called the following day to inquire if all went well. I will definitely use Lafetravel in the future.
Thank you,
Lafetravel
Reply from lafetravel.com2026-02-23
Dear Customer,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Lafe travel made a round-trip last minute ticket affordable.…
Lafe travel made a round-trip ticket affordable for my daughter and I. We wouldn't have been able to make the trip if not for the huge savings. Customer service was not terrible, they were straight to the point when I called about boarding passes. I would recommend Lafe travel if you are needing affordable last minute travel deals.
Reply from lafetravel.com2026-02-23
Dear Customer,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
I was skeptical of the price, which included bag fees, but was pleasantly surprised!! Will use again.
Reply from lafetravel.com2026-02-24
Dear Lisa,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
They found me the best and cheapest price in two days best website thank you Alex.
Reply from lafetravel.com2026-02-23
Dear Kendra,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
I was skeptical… I had never seen a RT ticket to Oakland so low. I honestly thought it might be a scam somehow, it didn’t help not having a ticket issued until 24 hours before the flight… but everything went smoothly.
Reply from lafetravel.com2026-02-23
Dear Customer,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
The service was good. I was given a fair price and was happy with the offer.
Reply from lafetravel.com2026-02-20
Dear Customer,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Reliable service safe and very good prices my recommended will definitely be my travel agency thank you for making my trip a pleasure and not a madness I do not give it more stars but it deserves 20 out of 10 completely satisfied with the service
Reply from lafetravel.com2026-02-18
Dear Betty,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
I found this company at the last moment, but not only did they come through but their customer service was superior
Reply from lafetravel.com2026-02-13
Dear Daunta Long,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Let me tell you, this whole trip started out rocky. I began to look up to see if Lafe Travel was a scam site. However, they never missed a beat communicating with me, doing everything they could to reassure me that my trip would be ok. I remember Michael, great agent, lots of help and went out of his way to ensure i made it to my mother's funeral. Thank you Lafe Travel. First time traveling with you but definitely not my last!
Reply from lafetravel.com2026-02-12
Dear Dews
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
i was nervous but the experience was a good one, i have already bragged and referred friends. i will be using this service next time i take a flight.
Reply from lafetravel.com2026-02-09
Dear Dennis Hugee Jr,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Steve was amazing ! I was a rather difficult client I experienced issues from my bank that put me into a panic. He went above and beyond to not only put my mind at ease but also ensure I got to my destination on time and as planned. I will absolutely be using lafetravel to book for my future trips. Thanks Steve !!
Reply from lafetravel.com2026-02-07
Dear Morgan Thomas,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
I got excellent help from Keith. I was having issues adding my kid's names and I wanted some checked in baggage added on to the previous booked ticket. He helped with everything and also added baggage for all the travelers which was extremely kind of him. Would definitely recommend.
Reply from lafetravel.com2026-02-05
Dear Sir,
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our support team.
Your feedback truly means a lot to us, and we appreciate you taking the time to share it on Trustpilot.
We look forward to assisting you again in the future.
Regards,
Support Team
LafeTravel.com
I had a great experience and no issues. Love Lafe!
Reply from lafetravel.com2026-02-05
Dear Sir,
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our support team.
Your feedback truly means a lot to us, and we appreciate you taking the time to share it on Trustpilot.
We look forward to assisting you again in the future.
Regards,
Support Team
LafeTravel.com
Great customer service! I was nervous to book with lafetravel at first but they were a great choice!
Reply from lafetravel.com2026-02-05
Dear Customer,
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our support team.
Your feedback truly means a lot to us, and we appreciate you taking the time to share it on Trustpilot.
We look forward to assisting you again in the future.
Regards,
Support Team
LafeTravel.com
I had to book a last minute flight to Boston. My daughter was in labor and the customer service person that took care of me made sure that I had my ticket got on the plane checked me in everything it was literally a 911 and he looked out for me.
Reply from lafetravel.com2026-02-02
Dear Melissa,
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our support team.
Your feedback truly means a lot to us, and we appreciate you taking the time to share it on Trustpilot.
We look forward to assisting you again in the future.
Regards,
Support Team
LafeTravel.com
When i was supouse boarding the flight the person behind the boardin couter told me that the boarding tickets was a fraud i pay you 198.00 for the flight 2687 departing from pr to mco i could not get in to because of your manage
my invoice num. is LT2601266
I purchased a round trip ticket for 86$ and I was sent an email with an itinerary saying the transaction was in progress. I proceeded to purchase my Football Tickets and Hotel soon after. I wake up the next morning and I get the call from them saying that my Ticket prices have doubled in less than 12 hours. This company very obviously is a scam so I suggest purchasing from a different consumer. I will be taking action with my Consumer Protection Agency to get refunded the price difference from their price they advertised and the price of the tickets directly from Spirit.
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