Excelent service
Excelent service! He is so patient.
Our commitment to our clients does not end once they have booked a trip. We continue to stay in touch with them during their journey, after they return, and even between trips. We focus on building lasting relationships with our clients rather than treating them as just another commission.We train our professionals to assist passengers with kindness and care, treating them like friends and valued members of the Lafe Travel family, rather than simply performing a duty.
Written by the business, not verified by us.lafetravel.com (lafetravel.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 86% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 14% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers often mention finding incredible deals and very affordable flight options, making last-minute travel much easier to manage successfully. Travelers frequently praise the friendly and supportive staff for going above and beyond to ensure completely smooth and stress-free arrangements. However, some reviewers were not happy with the booking process, noting that ticket prices unexpectedly doubled shortly after initial purchase or reservations lacked proper confirmation numbers. A few other people also felt that customer support could be quite unhelpful and rude when attempting to resolve these sudden price increases.
Auto-generated from all reviews of this business. For reference only.Excelent service! He is so patient.
I’m very disappointed. I ordered a round trip flight because it was cheap. Of course I got scammed into paying $200 more for the flight because they magically sold the other flight to someone else. Stay away from this company. So rude the entire time. He did not listen to what I had to say. I told him certain emails take a long time getting to me, he says yes yes they could take a couple of minutes. I told him I was constantly scrolling back and forth between junk and my inbox then he continually told me to keep checking…. He doesn’t listen.
Hi Juan, Thank you for taking out time to write such an amazing review and we look forward to assisting in your future bookings. Regards, Lafetravel
Employees was very patients and informative. Excellent PR.
Hi Nathalie, Thank you for taking out time to write such an amazing review and we look forward to assisting in your future bookings. Regards, LafeTravel
Great customer service! Very helpful and explained and guided me on what to do.
Hi Lupe, Thank you for taking out time to write such an amazing review and we look forward to assisting in your future bookings. Regards, LafeTravel
Shaveen was very helpful in obtaining airline tickets.
Hi Greg, Thank you for taking out time to write such an amazing review and we look forward to assisting in your future bookings. Regards, LafeTravel
SCAMMMER THEY ARE NOT HONEST, DOESNT RECOMMEND
Scammers! Don’t buy anything!!
Hi Sofia, Thank you for taking out time to write such an amazing review and we look forward to assisting in your future bookings. Regards, LafeTravel
Hi Omar, Thank you for taking out time to write such an amazing review and we look forward to assisting in your future bookings. Regards, LafeTravel
They give you a price, you reserve and before they call you to say the price is not available now, and you need to accept a other price, which is higher and if you dont accept you lose your money.
Hi Alejandra, We have reviewed your case and have found that NO AMOUNT HAS BEEN CHARGED FROM YOU. So, we suggest if you still have any confusions related to charges please contact your bank. Additionally, we have mentioned in our acknowledgement email that all the deals are for limited period and customer needs to respond to our us on time otherwise you could miss this limited time period deals. However, we still guarantee to provide the best possible offers to you which you can compare with other websites. In case you require any further information , please feel free to email us anytime.
My agent was helpful! We will be using the services again!
Hi Teri, Thank you for taking out time to write such an amazing review and we look forward to assisting in your future bookings. Regards, LafeTravel
Good company to work with will recommend to friends
Hi Chris, Thank you for taking out time to write such an amazing review and we look forward to assisting in your future bookings. Regards, LafeTravel
We had some issues with our booking but our agent Natalia Gomez helped us resolve it. LafeTravel is a good agency and will help you solve anything problem you have. I recommend it. If you have time book with LafeTravel.
We want to thank Juan for his excellent assistance with our flight to Maryland. He was very attentive, answered all our questions, and helped us a lot throughout the entire process. We had to change our flight date, and Juan made everything much easier for us. Thank you so much, Juan, for your great help and patience!”
Thank you very much Juan excellent attention and service, always attentive and clarifying any doubts I may have regarding our flight.
Service was excellent
They made me change my review, and would give me a voucher within 24 hours but didn't get it. My original review was "My reservation was not booked because of over booking. However, my card was not charged".
Great follow up and help with rescheduling the flight and help with seat selection. Great company.
Good service
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