The woman I ordered with was pleasant…
The woman I ordered with was pleasant and helpful. I was kept up to date on the delivery infomation
About Laithwaites Wine USA
Data updated- Website
- laithwaites.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 100% (18/18)
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About this business
Family-owned wine delivery service. Huge range of award-winning, small-batch wines. Personalized cases. 100% money-back guarantee.
Written by the business, not verified by us.Is Laithwaites Wine USA legit?
Laithwaites Wine USA (laithwaites.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional wine selection and the great overall value for money offered by the company through very reasonable prices. People truly enjoy exploring the diverse, interesting and delicious varieties, noting that placing orders online is simple, efficient, and extremely convenient. However, some people mentioned frustrating issues with delivery services, such as packages arriving late, missing signature windows, or delivery attempts failing unexpectedly. A few customers also noted occasional frustrating mistakes with their orders, like receiving the completely wrong items or facing unexpected extra delivery charges.
Auto-generated from all reviews of this business. For reference only.What people say
Great tasting wines and great prices
Great tasting wines and great prices! Quick delivery
non responsive to errors in orders
non responsive to errors in orders. did not give discounts promised.
Reply from Laithwaites Wine USA2026-06-03
Hi Paul, thank you for letting us know. We're sorry for the delay in assisting you with the missing discounts. We can confirm that we have refunded $100 on 5/29/26 from the most recent order you placed. You will see this in your account in 3-5 business days from then. Thank you, Customer Service
Perfect delivery and delicious wine at…
Perfect delivery and delicious wine at a great price.
I appreciate the notice
I appreciate the notice about the wine exchanges due to some of the product running out. I look forward to trying all the wine this summer.
Consistently good wines
Consistently good wines. Responsive customer service.
Bottle of red wine different from one on the order
I always order wines from Laithwaites, but this time I was disappointed when I noticed one of the bottles was not on the list that I order and the one I ordered was not there. I called and the agent said they were out of tock and sent the other one.... Thanks for telling...
We’ve been members’ for a few years
We’ve been members’ for a few years. The number of wines that we did not enjoy can be counted on one hand. Always a pleasure.
I have tried several different wine…
I have tried several different wine clubs in the past, and Laithwaites has the best wines consistently. They have great communication as to what is coming and when. I will be a member for a long time
Great Wine
Great Wine Great service
Great delivery service
Great delivery service, ordering was easy and the price was great, as usual!!
Always the best
Have used Laithwaites for several years…
Have used Laithwaites for several years and they have always been a fun company to work with. My last order had one bottle broken in transit and they refunded my account quickly. The wines are always interesting and my wine group enjoys exploring the wines Laithwaites sends. Very responsive company.
Good tasting wine at a great price and…
Good tasting wine at a great price and great service from Fed-EX.
I placed my order and received a great…
I placed my order and received a great discount. Order came as scheduled now to enjoy my wine.
Speedy Delivery
Speedy Delivery, and shipping it to Walgreen’s made it easier to pickup rather than sitting at home waiting to sign and show proof of age 21.
great selection
great selection, fast delivery. Great variety!
Good wine at reasonable price.
I am able to choose a wide variety of…
I am able to choose a wide variety of wine and every bottle has been great.
Great wine at great prices
I absolutely love this wine club. I have my favorite labels and definitely have my favorite wines. I appreciate the home delivery and knowing I will enjoy every wine that is delivered to my door. The 100% satisfaction guarantee provided is not existent in a retail store.
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