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Beauty & Well-being

Lava Art Cosmetic

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104 reviews

4.8104 reviews
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About Lava Art Cosmetic

Data updated
Website
lavaart.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (5/5)
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[email protected]lavaart.com

About this business

Hello, thank you for considering to review us. __________________________________________ If you have a good experience we would love that you share with others. __________________________________________ If you dont have a good experience - We would love to get a chance to fix this. __________________________________________Please contact us on [email protected] so we can help you.

Written by the business, not verified by us.

Is Lava Art Cosmetic legit?

Lava Art Cosmetic (lavaart.com) has a 4.8 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers genuinely love the lightweight foundation because it covers skin imperfections smoothly, stays fresh for hours, and feels remarkably gentle on sensitive skin. Many people frequently mention that customer support responds very quickly and consistently provides exceptionally helpful assistance with daily orders and ongoing subscriptions. Some reviewers were not happy with slow response times when attempting to handle product returns, exchanges, or missing shipment tracking information. A few consumers also experienced frustrating communication delays and rather disappointing customer support when trying to resolve unexpected problems with their purchases.

Auto-generated from all reviews of this business. For reference only.

What people say

Aki BalGermany · 3 reviews · Experienced 2025-08-10 ·

I am in LOVE with this makeup

I am in LOVE with this makeup! From the moment I applied it, I could tell the quality was top-tier. It blends beautifully, feels lightweight on my skin, and looks flawless for hours. It doesn’t cake, crease, or fade — just a perfect finish all day long. This has become a staple in my routine and I can’t imagine doing my makeup without it now. Highly recommend to anyone who wants makeup that actually delivers!!! I absolutely love this makeup and especially their customer service! They always reply so quickly to emails and are super helpful every time I have a question. I even bought this makeup for my sister when I went to the States, and her friends became fans too because they loved how flawless my makeup always looks. The quality is amazing and the service is just as good. I highly recommend them!

Jill JuryAustralia · 1 review · Experienced 2025-11-22 ·

A Very Happy Customer

I have purchased lava art products for nearly 4 years. Love the products but their customer service is very disappointing. I went to buy product on their 50% discount 7th November and when i applied the code that was to be used it would not apply. I got in touch immediately and i heard back within 2 days. Was told it had been forwarded to management to decide if they could help. After numerous emails and assurance that they were honouring the problem i was notified 3 days ago that the code had changed and i was ti use the code for 30% off as the 50% had expired. Please note below my order and the correct code used and NO assistance given to rectify the problem. As I said great product but terrible customer service. PLEASE BE MINDFUL ON SPECIALS AS I DO NOT BELIEVE I AM THE ONLY ONE THIS HAS HAPPENED TO. ORDER DETAILS 2 x Perfect Stay Finishing Powder $88.00 4 x Matte Compact Foundation $196.00 #25N - Honey Cashmere 4 x Matte Compact Foundation $196.00 #23W - Golden Latte Discount code LAVAFAM50 Apply LAVAFAM50 discount code isn't valid for the items in your cart Shipping ® Subtotal • 10 items $480.00 $5.00 Total AUD $485.00 I do appreciate you writing back to me re: my 50% discount purchase however, you mentioned with careful review Australia was offered this on Nov 6th which was when I could not apply the 50% discount and the date had not expired throughout the time I tried more than once to use code and same thing happened. That is when I decided to get in touch with LavaArt. I would like to share with all Lava Art customers that the company I beleive has gone beyond all my expectations on my outcome that I was hoping for and thought I had lost the opportunity to purchase product on their 50% deal. Without going into the details all I can say is that Lava Art is a very trusting company and go beyond with their customer service which was what I had given up on. Love their product and will continue to be a very satified customer and continue to purchase in the future. Thanks Lava Art for all your assistance and a special thanks to Beatrice for all your help.

Reply from Lava Art Cosmetic2025-11-25

Hi again Jill, this is Beatrice. Thank you so much for your kind update, we truly appreciate you sharing this! We’re really glad we were able to resolve the situation and meet your expectations in the end. ❤️‍🩹 At Lava Art, we always aim to be fair and supportive, and we’re happy we could turn this around for you. Your continued trust and loyalty mean a great deal to our team, and we’re so pleased to hear you’ll be continuing your journey with us. If you feel that the final outcome reflects a positive experience overall, we’d be very grateful if you considered updating your review rating to reflect that resolution. 🥹 Thank you again for your understanding and support! We look forward to serving you again soon. 💐

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