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Beauty & Well-being

Lava Art Cosmetic

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104 reviews

4.8104 reviews
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About Lava Art Cosmetic

Data updated
Website
lavaart.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (5/5)
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[email protected]lavaart.com

About this business

Hello, thank you for considering to review us. __________________________________________ If you have a good experience we would love that you share with others. __________________________________________ If you dont have a good experience - We would love to get a chance to fix this. __________________________________________Please contact us on [email protected] so we can help you.

Written by the business, not verified by us.

Is Lava Art Cosmetic legit?

Lava Art Cosmetic (lavaart.com) has a 4.8 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers genuinely love the lightweight foundation because it covers skin imperfections smoothly, stays fresh for hours, and feels remarkably gentle on sensitive skin. Many people frequently mention that customer support responds very quickly and consistently provides exceptionally helpful assistance with daily orders and ongoing subscriptions. Some reviewers were not happy with slow response times when attempting to handle product returns, exchanges, or missing shipment tracking information. A few consumers also experienced frustrating communication delays and rather disappointing customer support when trying to resolve unexpected problems with their purchases.

Auto-generated from all reviews of this business. For reference only.

What people say

S
Sanja VidicNorway · 25 reviews · Experienced 2026-04-13 ·

Subscription problem

I was added to a subscription without my knowledge, even though I did not select that option during the purchase. If there was any mention of it, it must have been hidden in fine print, as I never received any confirmation that I had been subscribed or anything that would have allowed me to prevent this. The following month, money was taken from my account without my knowledge. As soon as I received the payment confirmation email, I immediately contacted them to stop it and to cancel the shipment. However, they claimed that this was not possible and that the product had already been sent. That said, I never received any tracking number or any proof that the product was actually shipped. Because of this experience, I cannot recommend the way this company does business.

Reply from Lava Art Cosmetic2026-04-15

Hello Sanja, Thank you for your feedback but to clarify, customers are clearly presented with two options on the product page: “SUBSCRIBE AND SAVE” or “ONE-TIME PURCHASE.” ⚠️ This is not hidden in fine print, but shown directly on the PRODUCT PAGE and must be actively SELECTED in order to proceed. Our active subscribers can attest to this. In addition, upon check-out, it will show "MONTHLY SUBSCRIPTION" and an order confirmation email is automatically sent immediately after purchase, which clearly states that a subscription has been created. This serves as a second confirmation of the selected option. Regarding your concern about the shipment: once an order has been processed and dispatched, it is no longer possible to cancel it. This is standard for most e-commerce operations. Shipments in Norway are delivered as letters to your mailbox, therefore there is no tracking available. We understand that subscription models can sometimes be overlooked if not reviewed carefully during checkout. However, based on our system records, the subscription was actively selected and confirmed twice during the purchase process.

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