Business Services

Lift Down

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101 reviews

★★★★★

4.5101 reviews

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About Lift Down

Data updated 2026-08-12

Website: liftdown.com
Category: Business Services
Location: United States
Status: Unclaimed
Last 12 months: 101 reviews
Replies to negative: 100% (12/12)

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[email protected]liftdown.com

About this business

Quality First Lift Down was founded in 2019 to challenge the headwear status quo. We create colorful, unbranded headwear that complements your outfit without acting as a billboard. Each piece is crafted with a commitment to quality, made to be a staple in your wardrobe. Why Color Matters Color is our guiding star. We curate timeless silhouettes with standout hues that feel both familiar and fresh. By blending customer feedback with our design research, we build a color palette that helps you express your style effortlessly. Our Community We’re inspired by you. At Lift Down, we design headwear that celebrates individuality. Your feedback helps us refine our offerings, ensuring we always provide hats that fit your needs and style. Together, we build a brand focused on timeless, quality design. Discover your next favorite hat at Lift Down—where quality, design, and color come together for a perfect fit, every time.

Written by the business, not verified by us.

Is Lift Down legit?

Lift Down (liftdown.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 86% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers often mention the fantastic variety of vibrant colors, soft fabrics, and wonderful fits that finally accommodate smaller or larger head sizes comfortably. Many buyers also emphasize the exceptional customer service, explaining that staff members are incredibly helpful, friendly, and quick to resolve any order or shipping hiccups. Some reviewers were not happy with the thin fabric quality of certain caps and felt that the products looked cheap. Additionally, a few buyers noted that shipments took over two weeks to arrive and came packaged in plain plastic bags without proper boxes.

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What people say

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101 reviews matching

Simon LordUnited Kingdom · 45 reviews · Experienced 2025-11-26 · Posted 2025-11-26

★★★★★

Simply Wonderful company and customer service!

I ordered a selection of caps from Lift Down and could not have been happier with them. Fantastic, vibrant colurs, excellent quality and a wonderful fit. I did make a small mistake with my order, but Marielle sorted it out so quickly and so efficiently that I was even further blown away by the company. The best Customer Service that I think I have ever experienced. We need more Marielles in this world! I could not recommend Lift Down (and Marielle) more highly!

Reply from Lift Down2025-12-22

Hi Simon, Thank you for the kind words. We're thrilled you're loving the colors, quality, and fit. Mistakes happen, and we're just glad we could get things sorted out for you quickly. Really appreciate you taking the time to write such a detailed review and for the recommendation. - Tarrik