Connect global young learners to future possibilities LingoAce is a Singapore-headquartered EdTech company that offers authentic, interactive, and effective Chinese, English, and Math classes to young learners aged 3 to 15. With a network of more than 9,000 professionally certified teachers, LingoAce has served over 730,000 learners and delivered more than 27 million classes across 214 countries and regions.About usWhy UsLearning experienceSign up for free trial
Written by the business, not verified by us.LingoAce (lingoace.com) has a 3.7 out of 5 rating on OK.one, based on 465 user reviews collected here. It is listed under Education & Training and its reputation is mixed. 72% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-10-24.
Reviewers had a great experience with this company. Parents frequently mention that the teachers are exceptionally patient, engaging, and capable of capturing children's attention through fun stories and games during lessons. Families truly appreciate the interactive online platform and customized curriculum, noting significant improvements in children's spoken confidence and overall language learning progress. Some reviewers were not happy with the communication, mentioning persistent difficulties with customer support responsiveness and frustrating scheduling issues after purchasing packages. A few people also felt that aggressive sales practices, unhelpful administrative responses, and annoying follow-up calls created an unnecessary hassle during their journey.
Auto-generated from all reviews of this business. For reference only.Dear parent, sorry about that and thank you for your kind understanding and patience with our recovery scheduling of that class. Our learning advisors will continue to do all we can to support!
My kid is quite enjoying the online class. And the teacher is quite experienced. 4 kids in one class also means less opportunity to practice speaking individually though and the teacher sometimes has to rush to finish the lesson as well. If there is option of 2 -3 kids would be better. Overall is good
Hi Janet. Thank you for your suggestion, we will take those into consideration as we are always looking for ways to improve the experience. Thank you for helping us make LingoAce even better.
My child had fun and learned in the trial class, only concern is I have paid and my boy is waiting, but there’s no plan when the course will start.
Hi Wing, thank you very much for the honest feedback. I apologize on the behalf of LingoAce for the trouble caused to you and your child. Please be assured that we will feedback this issue to the back office, and they will contact you to arrange a teacher and start the course for you as soon as possible.
Course fee is considerably steep ($720/term) for online lessons in comparison to classroom teachings with physical materials provided. The system does not support the commonly used pdf format..
Hi Jodinpek, thank you for your feedback. I apologize on the behalf of the team for the trouble and dissatisfaction which you have experienced. We will definitely forward the information regarding the price and the material format to the sales and the IT team for them to make the consideration and possible adjustments. The back office will contact you again to find a solution together. Thank you again for your understanding.
Can't download homework using lingoace app on android or iphone . It only works on ipad
Dear Bruce Tan, thank you very much for your feedback. I apologize for the trouble which you have experienced and we will definitely feedback this problem to the IT team for them to find a solution to enhance your user experience.
Hi jychinese, I apologize on the behalf of the team for not being able to fulfill your expectation. We will forward your feedback to the product team, and they will engage with you to see how we can further improve the product quality to bring more satisfaction to you. Thank you for the feedback, it will help us make our product better.
I love our teacher! This is very difficult if you are not a native Mandarine speaker. The sales Managers don't speak English. They also send my Chinese friend who is also using LingoAce for his son reminders for class but they have skipped me several times. I don't think this is fair. They have corrected the situation. I have also been counted absent thus losing a class point ($25) after changing a class for the day after and the cancelation did not go through.
Hi mimi kim, I am sorry that you have to experience this. We apologize on the behalf of the sales team for the trouble which we have put you in. We will definitely feedback this message to our internal sales team so that they will contact you and try to resolve this problem with you. Thank you for sharing your concerns with us and we thank you for your understanding.
Technical glitch during the course. Personal view is online tuition is more suitable for matured & well disciplined kids who can better stay focus on the course content. Personal coaching is still preferred for young kids in lower Primary students. Unable to commend on the contents as it was only a session experience. Thanks for providing us the complimentary trial experience.
Hi Joyce Ng, thank you very much for the feedback. Firstly we need to apologize for the technical glitch, we are striving to make our system more efficient, and we will definitely try to work on it to reduce the disruption it will cause to the parents. Thank you for the interest in LingoAce.
The teacher for trying lesson is much better than the new teacher, we want to learn from the trying lesson’s teacher.
Hi Tomson, thank you very much for the feedback. We have forwarded this to the Learning Advisor team, and they should be contacting you soon regarding the changing of teacher according to your preference. I apologize for the trouble and inconvenience caused to you, and we seek you understanding.
Too much home work and lesson should be once a week
Hi Amelia, Thank you for your honest review. Having classes twice per week will be the most efficient way to match the student's learning progress to the school materials, and it will also help the students move up to the next level at the same time as their peers. Thank you for the understand. We will feedback this suggestion regarding the homework to the curriculum team, so that they can re-evaluate the workload for the students. Thank you.
Great teacher! The website is not always reliable. Also, it would be better if homework can also be previewed.
Hi Chang, Thank you for your honest review. We apologize for the unreliability of our website, and we are striving to make our system more reliable and efficient. The preview of homework is also a great idea, for which we will share with our tech teams to improve your user experience. We hope that we can continue to work together with you to help make LingoAce a better platform for children and a better service to parents!
My daughter loves to join her Chinese lesson with Teacher Ji.
Hi Ms Lum, that is so nice of you to say! We are very proud of Teacher Ji as well and will continue to improve our teachers and systems to maintain your child’s development and satisfaction!
I give 4 stars, because it would be better if LingoACe can provide text books and free online different reading levels of Chinese books for different level students.
Hi ACCA! Thank you for your suggestion, we will take it into consideration as we are always looking for ways to improve our system and teachers. Thank you for helping us make LingoAce even better.
The overall experience is good except I have trouble access files in the format of .pptx from "review" portal on my iPad. Besides that, I can only print files in PDF. However, LingoAce has great support team, I finally have those files sent directly to me through their amazing staff. Double thumbs up to their staff!
Hi Tina, Thank you for your honest review. We are striving to make our system more efficient and we hope that we can continue to work together with you to help make LingoAce a better platform for children and a better service to parents!
Teachers are great, my kids like the lessons and are learning well. The app can be improved. We've had a total of 6 lessons and 3 had technical problems like getting into the classroom. They do have a technical person to resolve it quickly.
Hi Angie! Thank you for your suggestion, we will take it into consideration as we are always looking for ways to improve our system and teachers. Thank you for helping us make LingoAce even better.
It is very suitable for oversea Chinese to learn their mother language thanks!
Good teachers, good support, some IT issues, prices could be better
Great teacher, wonderful curriculum, excellent service.
Program is good. But it is not convenient to print out homework and it is only available on Apple system.
Your app is very user friendly and I enjoy using it. The course is very interesting And interactive, and my kids like it very much and learns easily. The only suggestion I have is that it would be great to have pingyin presented in bigger font for easy reading. Thank you for your consideration! Kind regards.
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