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WuKong Education

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101 reviews

4.4101 reviews
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About WuKong Education

Data updated
Website
wukongsch.com
Category
Education & Training
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
90% (9/10)
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About this business

Headquartered in Silicon Valley, WuKong Education is the premier online education provider for students 3- to 18-years old. Since 2016, WuKong Education has been the first choice for families who want to provide their children with language and mathematics skills for future success in the 21st century. With more than 4,500 teachers around the globe and a dedicated curriculum team developing original courses for the platform, WuKong Education brings the best of online live classes and self-paced learning together in a single, interactive, engaging platform that is available anytime, anywhere. WuKong Education is dedicated to igniting children's passion for lifelong learning. WuKong Education teachers, high-quality courses, and concierge-level service make WuKong Education the right choice for more than 300,000 families in 118 countries and regions. WuKong Education: Unleash your inner genius.

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Is WuKong Education legit?

WuKong Education (wukongsch.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Education & Training and its reputation is good. 84% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 90% of negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Families warmly appreciate the dedicated teachers for their incredible patience and kindness, which makes every single live session extremely fun and engaging for young children. Consumers frequently note that the learning platform is very easy to navigate while the comprehensive program features wonderful interactive content, games, and structured exercises. Some reviewers were not happy with aggressive sales tactics, noting that staff can be overly pushy and make people feel pressured to quickly purchase additional packages. Some customers also mentioned that unexpected teacher replacements negatively affected the overall learning continuity and progress for their children.

Auto-generated from all reviews of this business. For reference only.

What people say

We tried to sign my daughter up on…

We tried to sign my daughter up on Explorer Program. I find that she enjoys it. Even though the Teacher can't communicate in English very well.

Reply from WuKong Education2026-08-10

Dear Dian, Thank you for sharing your feedback. We are glad to hear that your daughter has been enjoying the classes. We appreciate your support and have shared your concern with the relevant team. Best regards, WuKong Customer Support Team

My child is taking Chinese/English…

My child is taking Chinese/English Writing /math at WuKong. She is enjoying the classes. I can tell she is happy with the learning! Thanks

Reply from WuKong Education2026-08-10

Dear XIA, Thank you for sharing your feedback. We are delighted to hear that your child has been enjoying her classes at WuKong. We appreciate your support and remain committed to supporting your child’s learning journey. Best regards, WuKong Customer Support Team

Effective duration

30 min lesson is just the right amount of time for my son to learn Chinese effectively. Not overwhelming with only a few words learnt each lesson. My son has started to speak basic Chinese every now and then.

Reply from WuKong Education2026-08-06

Dear Customer,​ Thank you for sharing your feedback. We are delighted to know that your family has had a positive experience with us. We appreciate your kind words and remain committed to supporting your son’s learning journey. Best regards,​ WuKong Customer Support Team

My kid enjoyed her class very much as…

My kid enjoyed her class very much as the teacher is very friendly.

Reply from WuKong Education2026-08-07

Dear Annie, Thank you for sharing your feedback. We are glad to hear that your child has been enjoying the classes. We look forward to continuing to support your child’s learning journey. Best regards, WuKong Customer Support Team

Can’t recommend enough

My child started their journey with Wukong since Oct 2024, it has been almost two years, they enjoy studying Chinese just like the day one.

Reply from WuKong Education2026-08-06

Dear Sherry, Thank you for sharing your feedback. We are delighted to hear that your child continues to enjoy learning Chinese just as they did from the beginning. Your trust and support mean a great deal to our team. Best regards, WuKong Customer Support Team

The teacher are very professional and…

The teacher are very professional and engaging. My child is always engaged in class and asking to study chinese more after class hours. I see a huge improvement in her chinese, it is worth the investment.

Reply from WuKong Education2026-08-06

Dear Customer, Thank you for sharing your feedback. We are delighted to hear that your child enjoys learning Chinese and has made great progress. We appreciate your kind words and look forward to supporting your child’s continued learning. Best regards, WuKong Customer Support Team

Quality decline

We have been with Wukong Chinese for many years and had been very happy with previous teacher "weiwei". Ever since we switched our teacher in 2026, my daughter has been leas engaged and I have not been briefed on her progress. The replacement teacher did not even provide unit review for level 3D. We have paused our Chinese classes for now as I fail to see any ongoing benefits. For first time in 4 years I am considering withdrawing and moving her to different platform.

Reply from WuKong Education2026-08-06

Dear Annie, Thank you for sharing your feedback. We are sorry to hear that the teacher change has caused concerns for your family. We have shared your comments with the relevant team. Best regards, WuKong Customer Support Team

Classes are flexible

We really like that the classes are so flexible and that we can cancel/reschedule the class on short notice on the same day especially when things come up unexpectedly.

Reply from WuKong Education2026-08-06

Dear Customer,​ Thank you for sharing your feedback. We are glad to hear that the flexibility of our classes has been helpful for your family. We will keep doing our best to support your child’s learning journey. Best regards,​ WuKong Customer Support Team

Would recommend Wukong

As an organization, they are very thorough, accommodating and detail-oriented. My daughter is fully engaged, and that isn't always the case. The teacher is very patient and friendly. I'm glad that my daughter seems engaged!

Reply from WuKong Education2026-08-04

Dear Kristy, Thank you for sharing your feedback. It is wonderful to know that your family has had a positive experience with us. We appreciate your trust and remain committed to supporting your daughter’s learning journey. Best regards, WuKong Customer Support Team

The class information is open and there…

The class information is open and there are enough time we can choose based on our requirment. Besid that the price is much cheaper than off-line class.

Reply from WuKong Education2026-08-03

Dear Customer, Thank you for sharing your feedback. We are glad to hear that you have had a positive experience with us. We will continue to support your family’s learning journey. Best regards, WuKong Customer Support Team

Amazing place to give your child another language as a gift to understand the world more.

I love the customer service assistance from Mavis. It is always easy and comfortable to talk about my requirements and concerns. We love Sarah as my kids’s teacher. She is wonderful. She knows when my son is distracted and how to get back his attention. The pace of the class is also very comfortable for us. Overall we are very satisfied.

Reply from WuKong Education2026-08-03

Dear Pratiksha, Thank you for sharing your feedback. It is wonderful to know that your family has had a positive learning experience with us. We truly appreciate your trust and will continue to provide quality lessons and support. Best regards, WuKong Customer Support Team

Bright learning, steady progress.

WuKong Education has been wonderful for our family. The teachers are patient, engaging, and truly invested in helping students grow. The lessons are well‑structured, interactive, and easy for kids to follow. We’ve seen real improvement and confidence, and the overall experience has been smooth and professional. Highly recommend.

Reply from WuKong Education2026-08-03

Dear Shahpar, Thank you for sharing your feedback. We are glad to hear that your child has made steady progress and gained confidence through our lessons. We truly appreciate your trust and remain committed to providing a meaningful learning experience for your family. Best regards, WuKong Customer Support Team

My 6yo son really enjoys the lessons

My 6yo son really enjoys the lessons. He is improving a lot.

Reply from WuKong Education2026-08-03

Dear Iris, Thank you for sharing your feedback. We are glad to hear that your son enjoys his lessons and has been making great progress. We look forward to supporting your child’s continued learning. Best regards, WuKong Customer Support Team

We liked WuKong English class teacher…

We liked WuKong English class teacher Helga and English class assistant teacher Angel (杜学雨)very nice and professional! She provided us with excellent service! She made excellent support for us in transition to different teachers and made a smooth transition from us! She is always in good manner, polite and professional! We also liked Math class assistant teacher Will (吴炜)very professional and he can very efficiently sort out my son’s sick situation within very short notice and provide us with excellent support of class change A2 to A3. It gives us a smooth transition. Chinese teacher Aniya (桂晓林)very nice and professional! Timothy likes her! And Chinese assistant class teacher 张颜 very nice, professional and efficient!

Reply from WuKong Education2026-08-03

Dear Ming, Thank you for sharing your feedback. We are delighted to hear that you have had such a positive experience with us across different subjects. We truly appreciate your recognition and remain committed to supporting Timothy’s learning journey. Best regards, WuKong Customer Support Team

The teacher Ms.Yuan is very nice and…

The teacher Ms.Yuan is very nice and gives my son a good guidance. She also is passionate about Chinese Teaching. My son keeps learning passion more than 5 years. I am very appreciative of her work.

Reply from WuKong Education2026-08-03

Dear Lisa, Thank you for your feedback. We are delighted to hear that Ms. Yuan’s guidance has made a positive impact on your son’s learning experience. We will continue to do our best to support your child’s learning journey. Best regards, WuKong Customer Support Team

What a great experience

What a great experience ! Teacher is so organized and patient with my 6 year old son He enjoys his classes so much !

Reply from WuKong Education2026-07-31

Dear Karen, Thank you for sharing your feedback. It is wonderful to know that your son has been enjoying his classes. We appreciate your kind words and look forward to bringing more meaningful learning experiences to your son. Best regards, WuKong Customer Support Team

i have learned a lot of chinese in just…

i have learned a lot of chinese in just 3 years i remember almost every hanzi we take reviews a lot it realy helpt me keep it up

Reply from WuKong Education2026-07-31

Dear Keke, Thank you for your feedback. We’re glad to see how much progress you’ve made in Chinese over the past three years. We look forward to supporting your continued learning journey. Best regards, WuKong Customer Support Team

Strongly Recommend

My children have been learning Chinese with Wukong for many many years. Teachers are very positive and friendly.

Reply from WuKong Education2026-07-31

Dear Customer, Thank you for sharing your review. It is wonderful to know that your family has had a positive learning experience with us. We truly appreciate your trust over the years and remain committed to supporting your children’s learning journey. Best regards, WuKong Customer Support Team

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