Headquartered in Silicon Valley, WuKong Education is the premier online education provider for students 3- to 18-years old. Since 2016, WuKong Education has been the first choice for families who want to provide their children with language and mathematics skills for future success in the 21st century. With more than 4,500 teachers around the globe and a dedicated curriculum team developing original courses for the platform, WuKong Education brings the best of online live classes and self-paced learning together in a single, interactive, engaging platform that is available anytime, anywhere. WuKong Education is dedicated to igniting children's passion for lifelong learning. WuKong Education teachers, high-quality courses, and concierge-level service make WuKong Education the right choice for more than 300,000 families in 118 countries and regions. WuKong Education: Unleash your inner genius.
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Is WuKong Education legit?
WuKong Education (wukongsch.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Education & Training and its reputation is good. 84% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 90% of negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Families warmly appreciate the dedicated teachers for their incredible patience and kindness, which makes every single live session extremely fun and engaging for young children. Consumers frequently note that the learning platform is very easy to navigate while the comprehensive program features wonderful interactive content, games, and structured exercises.
Some reviewers were not happy with aggressive sales tactics, noting that staff can be overly pushy and make people feel pressured to quickly purchase additional packages. Some customers also mentioned that unexpected teacher replacements negatively affected the overall learning continuity and progress for their children.
Auto-generated from all reviews of this business. For reference only.
The admin and the mandarin teacher are all very nice and responsible and helpful. But the system seemed slow because we couldn’t start as I wished today. It was at least three days after I requested.
Thank you for listening to our comments!
Reply from WuKong Education2026-07-01
Dear Vivian,
Thank you for sharing your feedback. We have shared your comments with the relevant team as we continue to improve our service.
Best regards,
WuKong Customer Support Team
Dear Customer,
Thank you for sharing your lovely feedback! We are so glad to hear that you are enjoying the experience. We truly appreciate your support and look forward to bringing you many more enjoyable learning moments.
Best regards,
WuKong Customer Support Team
Excellent service by Wukong consultant Peter 李逸鹏 was…
The liaison consultant Peter 李逸鹏 was excellent in customer service from the start to the end. He was extremely patient with my queries , did not pressure me into immediate purchases and gave me very effective ideas and solutions to decide the best study package for my child. I really appreciate his willingness and sincerity in the whole process and responding almost immediately always to my queries. Thanks and highly recommend .
Reply from WuKong Education2026-06-29
Dear Customer,
Thank you for taking the time to share your feedback. We are delighted to hear that our consultant provided professional and thoughtful service throughout the process. Your kind words and recommendation inspire our team to continue delivering the high standard of service that families can rely on. We truly appreciate your trust and look forward to supporting your child’s learning journey ahead.
Best regards,
WuKong Customer Support Team
Customer service consultant was very professional, unlike the other consultants from other language school who kept bothering me non stop. He also explained all the terms and conditions to me without bias. The trial class seemed good. Will need to experience and see the quality of the real classes.
Reply from WuKong Education2026-06-29
Dear Julia,
Thank you for sharing your feedback. We are delighted to hear that our consultant provided a professional and transparent experience, and that you found the trial class promising. We truly appreciate your trust and look forward to supporting your family in the upcoming classes.
Best regards,
WuKong Customer Support Team
Dear Customer,
Thank you for sharing your feedback. We are delighted to hear that your child is enjoying the lessons so much. We truly appreciate your trust and remain committed to providing an engaging and enjoyable learning experience.
Best regards,
WuKong Customer Support Team
Dear Customer,
Thank you for sharing your feedback. We are glad to hear that your son is having a positive experience with us. We will continue to do our best to make every lesson engaging and meaningful for him.
Best regards,
WuKong Customer Support Team
We haven’t started the course yet. The customer service is good for now.
Reply from WuKong Education2026-06-24
Dear Junxia,
Thank you for sharing your feedback. We are delighted to hear that you have had a positive experience with our customer service team so far. We appreciate your trust and look forward to supporting your family in the upcoming classes ahead.
Best regards,
WuKong Customer Support Team
I like the interaction teacher has with my child - very encouraging and keeps the child motivated to learn and speak. Right after first class, a designated person will get a report from the teacher and calls me for any feedback I have - very efficient and professional.
Reply from WuKong Education2026-06-24
Dear Jess,
Thank you for taking the time to share your feedback. We are glad to hear that your child is enjoying the interactive teaching style. It is also great to know that our post-lesson follow-up has been helpful for you. We will continue to do our best to provide a consistent and supportive learning experience.
Best regards,
WuKong Customer Support Team
My kid really like the one on one Chinese lessons since day one.
Reply from WuKong Education2026-06-22
Dear Customer,
Thank you for sharing this with us. We are delighted to hear that your child has enjoyed the Chinese lessons from the very beginning. Your trust in us means a great deal. We will keep doing our best to make every lesson just as enjoyable and rewarding.
Best regards,
WuKong Customer Support Team
Make sure that you can get the teacher you want before committing - was promised to arrange for the same teacher whom we trialed with but was told unable to do so right after payment. Disappointing.
Reply from WuKong Education2026-06-23
Dear Customer,
Thank you for your feedback. We apologize for the issue with the teacher arrangement. We have already shared your feedback with the relevant team, and they will follow up on the matter as soon as possible.
Best regards,
WuKong Customer Support Team
Company updated their system to make learning experience more easier. Teachers are professional.
Reply from WuKong Education2026-06-22
Dear Customer,
Thank you for sharing your feedback. We are glad to hear that you are satisfied with our system and our teachers. Your trust and recognition inspire us to keep delivering thoughtful and supportive learning experiences. We look forward to continuing this wonderful journey with your family.
Best regards,
WuKong Customer Support Team
Dear Customer,
Thank you for your kind words. We are delighted to hear that you have had a positive experience with us. We look forward to continuing to be part of your family’s learning journey.
Best regards,
WuKong Customer Support Team
Platform used. Wukong should provide a platform where students and teachers can share, edit files and collaborate simultaneously. Students should be able to use platforms more similar to Zoom or Teams and not confined to the Wukong platform. This is a turnoff unless parents don't have what other options are available.
Reply from WuKong Education2026-06-22
Dear Customer,
Thank you for sharing your feedback. We are sorry to hear that our platform did not meet your expectations. We have shared your feedback with the relevant team for review. We appreciate your comments and remain committed to continuously improving the learning experience for our students and families.
Best regards,
WuKong Customer Support Team
Salespeople are pushy and annoying. They called and texted me every day and sent tons of emails to sell other classes that I didn’t ask for as well. Be cautious if you don’t want your inbox to get flooded!!!
Reply from WuKong Education2026-06-18
Dear Customer,
We appreciate your feedback and apologize for any disruption this may have caused. We have forwarded your case to the relevant team, and they will review and address it as soon as possible.
Best regards,
WuKong Customer Support Team
Excellent communications and the tutor explained everything in great details. The teacher is very professional and patient. The learning materials are designed very suitable for my kids' current level.
Reply from WuKong Education2026-06-22
Dear Kejia,
Thank you for sharing your feedback. We are delighted to hear that you have had a positive experience with both our teaching and communication. It is also wonderful to know that the lessons and learning materials are well suited to your children’s learning needs. We truly appreciate your trust and remain committed to providing high-quality learning experiences for every student.
Best regards,
WuKong Customer Support Team
I was able to repeat the lesson again with the homework. In addition, the judgment is checked digitally. This is very nice, because it allows you to master the Chinese language faster.
Reply from WuKong Education2026-06-18
Dear Klunder,
Thank you for sharing your feedback. We are delighted to hear that the homework and digital learning features have been helpful in reinforcing your lessons. Supporting students with effective tools is an important part of our learning approach. We value your trust and remain committed to delivering a high-quality learning experience.
Best regards,
WuKong Customer Support Team
price/ quality top
efficacient in teaching my kids
Reply from WuKong Education2026-06-25
Dear Customer,
Thank you for sharing your feedback. We are glad to hear that you are satisfied with the value and quality of our service. We truly appreciate your support and will continue to provide high-quality learning experiences.
Best regards,
WuKong Customer Support Team
Dear Customer,
Thank you for sharing your feedback. We are so glad to hear that you have had a positive experience with our scheduling and communication. Your recognition means a great deal to us, and we look forward to continuing to support your child's growth and learning.
Best regards,
WuKong Customer Support Team
My son took his first class last week and it was great, it’s so interactive that he was focused for the whole time. He is very excited to have the next class!!
Reply from WuKong Education2026-06-16
Dear Customer,
Thank you for sharing your feedback. We are delighted to hear that your son had such a great first class and stayed engaged throughout — that is exactly the experience we hope to create for every child. It is especially encouraging to know that he is looking forward to his next class. We value your trust and remain committed to supporting his learning journey.
Best regards,
WuKong Customer Support Team
Great interaction and my kid love the teaching methods
Reply from WuKong Education2026-06-15
Dear Customer,
Thank you so much for your nice comment. We are so glad to hear that the interactive lessons and teaching style are a great fit for your child. Your trust and encouragement mean a great deal to us, and we will keep doing our best to support your child's learning journey.
Best regards,
WuKong Customer Support Team