Patient Consultant
Consultant was patient to explain all the details without pressurising.
About LingoAce
Data updated- Website
- lingoace.com
- Category
- Education & Training
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 195 reviews
- Replies to negative
- 93% (98/105)
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+65 31051163 (hotline) / +6591787124 (WhatsApp) Daily 10am - 9:30pm (GMT+8)[email protected]lingoace.com
About this business
Connect global young learners to future possibilities LingoAce is a Singapore-headquartered EdTech company that offers authentic, interactive, and effective Chinese, English, and Math classes to young learners aged 3 to 15. With a network of more than 9,000 professionally certified teachers, LingoAce has served over 730,000 learners and delivered more than 27 million classes across 214 countries and regions.About usWhy UsLearning experienceSign up for free trial
Written by the business, not verified by us.Is LingoAce legit?
LingoAce (lingoace.com) has a 3.7 out of 5 rating on OK.one, based on 465 user reviews collected here. It is listed under Education & Training and its reputation is mixed. 72% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Parents frequently mention that the teachers are exceptionally patient, engaging, and capable of capturing children's attention through fun stories and games during lessons. Families truly appreciate the interactive online platform and customized curriculum, noting significant improvements in children's spoken confidence and overall language learning progress. Some reviewers were not happy with the communication, mentioning persistent difficulties with customer support responsiveness and frustrating scheduling issues after purchasing packages. A few people also felt that aggressive sales practices, unhelpful administrative responses, and annoying follow-up calls created an unnecessary hassle during their journey.
Auto-generated from all reviews of this business. For reference only.What people say
Too aggressive in sales
Too aggressive in sales. Calls immediately to ask customers to buy packages without giving customers time to think. Pushes notifications through sms watsapp and emails, its too much.
Reply from LingoAce2025-12-01
Dear Parent, Thank you for sharing this with us. We’re sorry this felt overwhelming, it’s certainly not the experience we want for our enrolled families. We’re looking into what happened and will reach out shortly to support you and adjust things as needed. Thank you for your understanding. Best regards, LingoAce
Recommended Chinese lesson (Lingoace)
My daughter started weekly Chinese lessons on lingoace since August this year and truly enjoys her lessons. The hours are just nice to engage a 9yr old child’s attention and the friendly and encouraging teacher is a bonus in spurring her interest in Chinese!
My child is encouraged to speak up…
My child is encouraged to speak up during these one on one lessons
The experience was great
Fun and interactive
Fun and interactive. Kid enjoyed going for class. Made learning Chinese easier
keeps calling me from random numbers…
keeps calling me from random numbers even after I said no more calling, please remove my number from you list. still calling me. what a scam
Reply from LingoAce2025-12-01
Hi Robert, We're really sorry to hear this and completely understand your frustration. Your feedback helps us improve how we communicate with families. We've reached out via Trustpilot, please provide the phone number you registered, and we will take note to stop any further calls to your number. Thank you for your patience and understanding. Best regards, LingoAce
I talk with my child arabic
Reply from LingoAce2025-12-02
Hi ASMA, Thanks for your review. We've reached out via Trustpilot, would you please provide more context, so we could better assist you? Thanks! Best regards, LingoAce
engaging teacher
Flexible programs
Easy to sign up, flexible programs and teachers are good with kids.
I tried out Lingoace and you should too!
I tried out Lingoace as a supplementary class to strengthen my child’s learning ability. You should too!
My child has improved in her Chinese…
My child has improved in her Chinese with just 8 months of lessons. Recommended for parents who want flexibility of lesson scheduling.
Sign up with confidence
Customer service is responsive and reliable so far. They have also delivered the free lessons as promised. I like how the composition class scaffolds the learning — from getting kids to understand the pictures, to thinking about story line and beefing up the story. This progressive approach is helpful for my son. He feels that he is learning. However, one topic requires 4 lessons and there's assignment so it is quite intensive. Also like that the class is within 1 hour as we are very particular about screen time. Overall, would strongly recommend to Singapore parents. Not to mention, it is budget friendly for a 1-1 lesson.
My son loves LingoAce Classes
My son loves LingoAce Classes. Is easy to arrange and reschedule class with the help of the support team.
My daughter enjoy leaning chinese with…
My daughter enjoy leaning chinese with lingoace. Her chinese improved alot since learning chinese from lingoace
Will NOT STOP HASSLING me with calls and texts!
I told them I don't need Chinese lesson, but they refused to listen to me and will NOT STOP calling and texting me. This company give NO RESPECT to customer privacy!
Reply from LingoAce2025-11-27
Hi Sam, We're really sorry to hear this and completely understand your frustration. Your feedback helps us improve how we communicate with families. We've reached out via Trustpilot, please provide the phone number you registered, and we will take note to stop any further calls to your number. Thank you for your patience and understanding. Best regards, LingoAce
The password for LingoAce needs to be changed in Chrome browser.
The LingoAce Connect App has functionality issues. When I tried to change password, it always told me there was network issues. However, I was able to change the password in Chrome browser eventually. If you need to change the password, you should use the Chrome Browser.
Reply from LingoAce2025-11-25
Dear Parent, Thank you for bringing this to our attention. Our team is actively investigating this problem and will contact you shortly to resolve it. Thanks again for your review! Best regards, LingoAce
The instructor is very good
The instructor is very good The lingo ace team has taken good care of me
Teachers are patient an encouraging
Teachers are patient an encouraging. love the flexibility of class adjustments.
My child has had an amazing experience…
My child has had an amazing experience with LingoAce! Teacher Jiang is fantastic—we haven’t been attending classes for long, but I really appreciate her responsible attitude and the detailed post-class feedback she provides every time.#LingoAceSG60
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