very convenient
Very good experience other than it was confusing at first. It wasn’t clear to me about parking and where to lock up our skis. Once we got it figured out it was easy. Would definitely stay there again. Very convenient.
About The Lodging Company
Data updated- Website
- lodgingcompany.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 25% (2/8)
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About this business
The Lodging Company was created to cater to the specific needs of those in search of ski resort vacation properties. Our agents are here to take the guesswork out of planning your next ski vacation. With so many options available to you, we stand apart from the crowd with our personalized service, first‐hand knowledge, and locally managed properties.
Is The Lodging Company legit?
The Lodging Company (lodgingcompany.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 25% of negative reviews. Last updated 2026-08-11.
What people say
Stacy was awesome!
Stacy was awesome! She helped me book a getaway for what I thought would be 10 or more people. I changed the dates and our group shrunk to 6 and she made the adjustments without complaint. She was prompt in responding and super accommodating. She also found us discounted lift tickets! I would definitely recommend your service!
Great Service Friendly and always…
Great Service Friendly and always available to help !
Professional
Professional Helpful Made things come together
Hana Williams was very accommodating…
Hana Williams was very accommodating and helpful in finding our group of 6 skiers a condo in Silverstar
Very helpful
Very helpful, thank you!!
Very disappointing cancellation…
Very disappointing cancellation experience. had a great experience booking through the Company but when my daughter was injured and unable to travel from Australia or ski I contacted the Company immediately as well as the accomodation providers directly. Even though our stays with the Lodging Company were one week and 2 and a half week out respectively and I had medical certificates we lost our full accomodation costs more than $10 K US. The Company did this citing policy. This differed from other accomodation we cancelled only one day out where I was given a total refund. I understand if accomodation cant be re rented but if it can be re rented then bad service and policy to keep all the customers money.
Reply from The Lodging Company2020-02-03
Thank you for bringing this issue to our attention. We value your feedback and appreciate the opportunity to address your concerns. We're sorry to hear that you've had a negative experience while booking through The Lodging Company. We strive to give every client a great experience and are disappointed to hear that this has not been the case for you. As a booking agency, we work with many property management companies to book reservations for our customers. This means we must comply with the policies set by each property management company. As cancellation policies vary by company, date and property, our Reservations Agents are trained to communicate each specific cancellation policy clearly and to make sure that each customer understands and accepts this policy before booking, as well as offer travel insurance in the event a cancellation is needed. At the time you made your booking, you agreed to this cancellation policy and declined travel insurance. We understand and agree that it is extremely unfortunate that your daughter was injured, and you were unable to enjoy your trip, but it is not within our power to override our vendor's cancellation policies. We did refund you on everything that was eligible for a refund. The Lodging Company typically does not have involvement in or handle re-rentals as it is up to the individual resorts whether or not they would like to try and re-rent a unit that has had a cancellation. It is unknown if this accommodation could have been re-rented, but if it had been, The Lodging Company and therefore you, would still not be eligible for a refund. If you would like to discuss this issue further, please contact us directly. Sincerely, Greg D.
Stacie Smith was awesome
Stacie Smith was awesome! She promptly returned my calls/emails and offered several different options.
So on it
So on it. All the information with real suggestions. And call backs instantly. Excellent service from a person on the other line that actually cared!
Very friendly and efficient…
Very friendly and efficient reservations staff.
Nice
Nice , cozy place. Will be back
booking hotel to go skiing at BigWhite
Regiena was really helpful in scheduling our 2 days of skiing at Big White
Excellent service
I’ve been working with Hanna Williams for several years now. She’s always vey helpful and patient. Always meet our expectations!
Highly Recommend
Dealing with the Lodging company has been great! Good information and help selecting a property and lift tickets.
Helpful and offered optiond
We had an absolute fantastic time
We had an absolute fantastic time! My boyfriend & I are first timers when it comes to Beaver Creek. We had such an incredible time. The experiences from the food & wine tastings to the ski slopes, etc. We snowboarded, we did the snow tubes. The front desk to the skiing equipment shop were just none short of pleasant & polite. This is by far one of the best vacations I have ever taken.
Stacie Smith was awesome helping me…
Stacie Smith was awesome helping me find just what I needed! Thank you!
Very helpful
Very helpful, prompt responses to emails, made organising and booking the holiday quick and easy
Very helpful in finding the size place…
Very helpful in finding the size place in the right price point.
Lodging Company
Easy check in and very prompt with assistance when needed
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