For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Beauty & Well-being

LollyHair

Claimed

101 reviews

4.7101 reviews
Write a review

About LollyHair

Data updated
Website
lollyhair.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
18 reviews
Replies to negative
20% (1/5)
Do you own LollyHair? Claim this profile for free and start replying to reviews.

About this business

Lolly Hair is a professional manufacturer of Human Virgin Hair. We have more than 5 years of experience in Human Hair Industry and have a good reputation in this field.Our hair types are 100% unprocessed human hair weave bundles, 4x4 lace closure,13x4 lace frontal,360 lace frontal, full lace wigs,lace front wigs, 360 frontal wigs,etc. And colors are natural black, platinum blonde 613, and ombre human hair. Our products have won a great praise from customers worldwide.We have implemented a strict and complete quality control system, which ensures that all products can meet quality requirements of customers. Besides, all of our products have been checked again strictly before shipment.Excellent quality, competitive price, punctual delivery and dependable service can be guaranteed from Lolly Hair. We welcome an opportunity to do business with you. For further inquires please do not hesitate to contact us.

Written by the business, not verified by us.

Is LollyHair legit?

LollyHair (lollyhair.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 20% of negative reviews; 18 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Beautiful but, SERIOUSLY TANGLES

This hair has the potential to be absolutely beautiful however it tangles easily and dreds up. The way my hair dreaded I would give this hair a 1, however when it was not dreaded and I was able to come through it, it was absolutely beautiful. I don’t know what kind of hair this is, but I’ve never seen anything dred up like this and I was disappointed because I had to discontinue the style early because of how the hair dreaded. I have purchased a lot of bundles and had a lot of hair and my style are low maintenance. I very rarely do negative reviews but the way this hair dreds up is unbelievable.

You’ll never get your order

This has been a terrible experience from the minute I placed the order. First red flag was the tracking number provided was incorrect. I reached out regarding the issue as I’d placed my order and was being notified it was in the way but I was unable to track it. I did get a response 2 days later via WhatsApp and was able to track my package. 2nd issue was the 4-7 week day arrival policy is not enforced. When I began tracking the package I noticed it was sitting at the shipping place for 4 days and had gone past the expected arrival day that the company’s agent gave me. I reached out once again, no response from company. I then reached out to FedEx and was told I can’t do anything as a customer and the sender/vendor needs to contact FedEx to address the situation. I was also told FedEx uses weather delay as a blanket statement for issues with packages that are just sitting at the facility and there in fact was no weather delay. I reached out to the company again. This time I emailed, sent Instagram message, and sent WhatsApp. I finally got a reply 3 days later in which the agent clearly did not read a word I said and just told me to reach out to FedEx and don’t worry the package will eventually come. This whole experience just screams scam. I called my bank got my money and ordered from Eayonhair since I had ordered hair from them the same day as my Lolly hair order and it came within like 4 business days so I knew there was an issue with my order with Lolly, not to mention the hair from the other company was great quality. I had made several appointments and had to continue rescheduling paying cancellation fees due to order not coming yet being told it was on the way, the company says they respond in 2 hrs typically what a lie more like 2-3 days. This has just been awful. I wouldn’t recommend this place!

6 stars if I could give it!

Hair is absolutely beautiful, so soft, and true to length! They are very customer service friendly as well. And the hair even comes earlier than the set date most times! I've been using lolly hair since I was 16 and I'm 19 now, the quality in hair has never strayed away from amazing! The hair is easy to take care of and maintain, even after washing multiple times, doesnt shed either! I'm not one someone who leaves reviews commonly but they deserve it!

I just got my order and I can’t believe…

I just got my order and I can’t believe I got it so fast. It’s the most beautiful hair I’ve ever purchased. The quality, the condition, the texture and hygiene is remarkable. You have a customer for life. I was worried that I wouldn’t receive it at all and here I received it sooner than I expected. I Praise Jah for such a wonderful company, great integrity, trust worthy, and reliable. I am thoroughly impressed. 5 stars all the way. I pray that you will continue to be blessed. 🙏🏾👏🏽👏🏽👏🏽👏🏽👏🏽 #Lilly Hair to the rescue 🤗❤️👍🏾🌟

Poor quality and unethical

I ordered from TikTok and the hair was nothing like advertised. When I said it wasn’t good quality they proceeded to tell me I had to give them a 5 star review for them to agree to a refund. When I pointed out it was unethical they continued to harass me for a 5 star review despite being asked multiple times to stop contacting me.

Reply from LollyHair2026-01-21

Dear, you must come to the wrong place to write the reviews, lolly hair don't have the Tiktok shop currently, and also never forced you to give a 5 star reveiws, pls check it again, thanks

People also looked at