The costume arrived and was just as…
The costume arrived and was just as pictured. It fit my son perfectly. Customer service was also helpful. Shipping was a little long but within the estimated delivery time so really can't complain.
Lucky Onesie Lucky Life!
Written by the business, not verified by us.Lucky Onesie (luckyonesie.com) has a 3.5 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 32% give 1 star; The business has replied to 1% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
Reviewers had a great experience with this company. Customers truly love the soft and warm materials of the onesies, frequently praising the staff for being exceptionally helpful and responsive when assistance is needed. Many people also point out that the costumes look just like the promotional pictures, fit well, and make wonderful gifts. Some reviewers were not happy with the delivery service, noting that packages took much longer than expected or failed to arrive in time for special events. A few other people also felt that shipping costs were quite high and experienced frustrating delays regarding international transit or order processing.
Auto-generated from all reviews of this business. For reference only.The costume arrived and was just as pictured. It fit my son perfectly. Customer service was also helpful. Shipping was a little long but within the estimated delivery time so really can't complain.
I was very worried when my daughter's costume arrived and was way too small. The company, however, immediately corrected it and sent a replacement with expedited shipping at no additional cost. Rocky start, but great finish! Thank you.
I would give them 0 stars if I could. I needed a onesie for my kid’s Halloween costume. I ordered on the 21st of October and shipping said 7 business days max. The onesie shipped on OCTOBER 29th. It is now Nov 1st and no onesie. I had to make my son a costume last min. This isn’t okay. You cannot lie to people about how long shipping actually takes. If I had known this was shipping INTERNATIONALLY I’m in the USA, I would have never purchased. This is fraud. I’ve sent 6 emails now and the only email sent back to me was that it was on its way from the hub. I have repeatedly told this company I no longer need the onesie and I want a refund. No answer. This isn’t okay.
Ordered one item a month ago and still didn't get it by halloween! No way to contact unless thru email! Worst website to order from, avoid at all costs!
Ordered a Halloween costume for my babies first Halloween, paid extra for fast shipping. It has been a month a I still have not received my item. Nor will I receive it this month. When I contacted them multiple times no changes were made.
The onesie was of great quality and arrived within the expected time frame. I emailed a question to customer service and they responded within 24 hours and were very helpful. I would order from this company again.
Great experience! I paid for 5-7 shipping and got the costume within 4-5 business days. The costume is perfect and even holds up perfectly after a wash. Really happy with this purchase!
They failed to ship my order because I took over 60 minutes to confirm that I bought. They took my money. Charged me $24 to ship and then didn't ship the order. When I reached out to them 5 days ago now, they told me they would send my order express so my kids would have their costumes for Halloween. Item still hasn't shipped and Halloween is two days away. Just the fact that they allowed an order to be completed without taking action is ridiculous enough. The site should start the transaction over if they aren't prepared to process it. Then when they were notified they tried to act if it was somehow my fault that I completed my transaction too late and still weren't able, with ample time, to correct their mistake especially given the $24 shipping fees. This is egregious. AVOID THIS RETAILER AT ALL COSTS. THEY ARE UNORGANIZED AND WILL RUIN YOUR CHILDRENS HOLIDAYS.
Ordered my onesie last week with express shipping and it just arrived today, well in tome for Halloween. Got a little worried looking at some of the reviews here after buying it, but I got a tracking number after a couple days and could see the package moving. Cozy material, xxl size fits my large 6'3" frame well.
I would definitely recommend lucky onesies!!! I made a mistake in my shipping and they helped me out to make sure I got my order in time for Halloween. Great communication great onesies 10/10 love it!!!!🥰
My family always does coordinated Halloween costumes each year. This year is Pokémon and Lucky Onesie blew competitors out of the water by far with their large selection of Pokémon onesies at a reasonable price. The ordering and shipping experience was easy and great, with the onesies arriving only a few days after ordering. I was concerned about my delivery as my boyfriend’s costume had been delivered directly to the house, but Lucky Onesie’s customer service team was quick to respond to my inquiry with information about where my package was left and waited for my confirmation that it had been received. Lo and behold, mine was in the mailbox 😅. I highly recommend Lucky Onesie to anyone looking for a comfy and cute onesie or costume.
Costumes were high quality. I ordered with at least a month in advance. I was messaged that one of the items got out of stock. When I contacted the company, they replied and said once the item arrived they will going to expedite it. I received it about 2.5 weeks later. Overall I had a gr at experience, but I highly recommend you order in advance.
They charge nearly $40 for 7-10 business day shipping but will drag their feet when it comes to actually shipping the package out. I’ll be extremely lucky if our costumes get here before Halloween and then I’ll have a couple hundred dollars in pokemon onesies that I otherwise don’t want AND I get to try to figure out another costume for the whole family! Also there’s something up with these reviews, they all praise the customer service and/or reference being sent a wrong item and Lucky Onesie fixing it. That doesn’t make a lot of sense does it? Are they messing up nearly every order? Everyone here has to contact customer service? This all smells very scammy.
DO NOT ORDER FROM THIS COMPANY! Their communication is terrible! I placed my order on 10/3. My order has been attempted to be delivered for the last week and a half to my office building which is open 24/7. The notes indicate 'no access'. I have tried to contact lucky onesie and SpeedX and everything is AI generated. Praying i get a refund and a response!
I had a great experience with Lucky onesie! After my 9 year old got his yoshi onesie (which was amazing) in the mail, my 4 year old quickly wanted a Pokemon one. He of course changed his mind after ordering and customer service was so great in helping us make the change. Love the products and the delivery arrived quickly!
I bought 3 onesies for a Halloween costume for my family. They only mailed two and not the childs. When I tried to return them, they didn't provide a return label. They just have me an address to return them to in China, knowing that the shipment would cost more than the item. Really poor service.
We got the kids pikachu, adult meowth, adult gengard, and adult charzard and all were awesome quality and came in a very timely manner! Highly recommend this site as I was super skeptical upon ordering but am now super pleased! Our Pokemon gang will have a blast this Halloween!
The product is a nice thick warm material. It hasn't been worn yet other than to try it on but the zipper works properly. My husband usually wears a 2XL shirt and this XL fits him great. When I emailed to double check shipping they were quick with a response.
Fast shipping! Product will be perfect for Halloween! Only gave it 4 stars because multiple packages shipped and I only received 1 tracking number. I wish I would have received a tracking number for each package. Other than that, items received were as shown!
Really great company. Very communicative. Fast to respond. Had a small hiccup with my order but they where day to respond and fast to fix. Costumes where exceptional quality. Would highly recommend.
226 reviews matching