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Shopping & Fashion

Lucky Onesie

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226 reviews

3.5226 reviews
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About Lucky Onesie

Data updated
Website
luckyonesie.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
30 reviews
Replies to negative
1% (1/78)
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About this business

Lucky Onesie Lucky Life!

Written by the business, not verified by us.

Is Lucky Onesie legit?

Lucky Onesie (luckyonesie.com) has a 3.5 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 32% give 1 star; The business has replied to 1% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers truly love the soft and warm materials of the onesies, frequently praising the staff for being exceptionally helpful and responsive when assistance is needed. Many people also point out that the costumes look just like the promotional pictures, fit well, and make wonderful gifts. Some reviewers were not happy with the delivery service, noting that packages took much longer than expected or failed to arrive in time for special events. A few other people also felt that shipping costs were quite high and experienced frustrating delays regarding international transit or order processing.

Auto-generated from all reviews of this business. For reference only.

What people say

Don’t order from these people they are…

Don’t order from these people they are scam toke my money and send me a fake tracking number then they sent fedex a shipping label without the package And there’s no way to contact them so now I’m lost out of $120. not order from this place.

Trust these guys - Amazing customer support fixing an issue -

So I ordered a Lucky Onesie for my daughter for Halloween, and while the wrong item was initially sent, I have to say I was pleasantly surprised at how Amazing with a capital A the support was. They addressed my emails directly and in a timely manner. I am the biggest skeptic. -- told my wife we probably lost our money, but the opposite was true. They replaced the item; they communicated every step of the way, and it was personal. 5 stars for customer support for a mistake that - hey things happen -- but you fixed it way beyond what i expected.

Excellent customer service

At first there was a mistep with my order and I accidently recieved the wrong item, however the team at lucyonesie responded quickly to every inquery and rectified the situation with the utmost understanding and customer service. I recieved the correct order in time and couldn't be more pleased with the product and responses from the company. Would use again for future purchases.

So we were a little nervous about…

So we were a little nervous about ordering these based on not knowing this company. But I must say that we are totally happy with these costumes and the delivery time was just as expected. We received a ton of compliments on our costumes. They even had finer details such as ornamental stitching that we had no idea was on the costume.

I no longer trust them.

I ordered a onsie from their site and received a confirmation. Two days letter, I get an email saying they are out of stock and asking me if I would like to pick out a different onesie... no refund had occurred automatically. I told them that, no, I did not want a different one and a refund was issued after I responded to them. It is important to note that while they emailed me two days later, I did not see the email until well over a week later. This means they were sitting on my money that entire time. What if I did not see that email? Would they have just kept my money? That is bizarre. If I wanted a different onsie I could easily go back to their site and order the one I want. They should not wait to refund if they are out of stock as a baseline of customer service but even better if their website is actually up to date with the correct product. Pretty concerning..

Arrived within the purchased time frame, very soft material, overall satisfied

- Date Ordered: September 27th - Date Delivered: October 9th - Items: Sully onesie and Snorlax onesie - Shipping: Economic (7-10 business days) for $20 - Shipping Commentary: Honestly was pleasantly surprised by the speed of shipping given all of the mixed reviews. Economic shipping was $20 for me (I saw some varying prices in other reviews), and when looking at just business days, my items arrived within that window of 7-10 days (8 business days). I received a link to track my order in my order confirmation email, and it was just to track the package on Lucky Onesie's website, not through a third party or "scam-y" site. I will also note that my tracking number has been for/through USPS and shows that my items began in New York, not another country, so that may have impacted my experience compared to others. - Product Commentary: The Sully onesie is SO SOFT. His face looks a bit silly but honestly most Sully onesies do, and frankly it's the softest thing I now own. The Snorlax onesie is made of different material but is equally comfortable with ample room. I am plus sized and found the sizing to be mostly accurate, though the Sully onesie is a little tighter around my chest as someone with a bra size of DD. I'm a teacher and bought these with the intention of including them in some options for my students to vote on my costume for our school's Halloween parade and am very satisfied with my experience :)

Order Well in Advance

Great quality and customer service, the only reason I am giving a 4 and not a 5 is because the shipping listed on the website is not correct. I did not receive my items in 7-10 business days. After this period of time, I realized I never received a tracking number or emailed updates regarding the number, so I messaged customer service with my order confirmation. The first time they got back to me they said the order was lost, so they sent a new one out and provided me a tracking number. After another 7-10 business days I started to get worried, so I tracked it again and it had said it still hadn't shipped and had not arrived in the US. They told me it could take some time for that to update and to not worry and I will receive my order. After waiting a while I emailed them back and said I may need to cancel if this does not arrive on time for Halloween. They wrote back telling me to let them know if my order has not arrived by Oct 12th. As soon as they sent that email, I went to track my order again and it was out for delivery in my town that day, Oct. 7th. I placed my order on Sept 16th. So, it seems like when the items are in transit, they could be in the US but it isn't updated for a while. I do feel I had to stay on top of them to receive my items, but they were very prompt answering me and solving my issue. Overall, the quality of these costumes are very nice and more affordable than the garbage I would have bought at Spirit Halloween, the extra cost for shipping is worth it to me. Just make sure you order with plenty of time to spare if you need it for an event or specific day!

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