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Beauty & Well-being

Lux Hair Shop

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113 reviews

3.0113 reviews
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About Lux Hair Shop

Data updated
Website
luxhairshop.com
Category
Beauty & Well-being
Location
China
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
69% (35/51)
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About this business

Enjoy latest, best wigs online, straight or wave, long or short, both men and women, includes hair bundles, closures. No regret for the beauty

Is Lux Hair Shop legit?

Lux Hair Shop (luxhairshop.com) has a 3.0 out of 5 rating on OK.one, based on 113 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 42% give 1 star; The business has replied to 69% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Loving the hair

Loving the hair ! It came really quickly and I’m in Canada so I was surprised! Will definitely be buying more

Reply from Lux Hair Shop2023-04-17

Thank you for your support to Lux Hair Shop.😊

Good hair, small wait.

I ordered two wigs from this shop and while I love the wigs and wear them frequently, the only downside was having to wait a bit for the wigs to ship out. I ordered it November 30th and it shipped on December 12th and was delivered December 16th. Would order again, just wish they had a faster shipping option!

Reply from Lux Hair Shop2023-04-17

Thank you for your support to Lux Hair Shop.😊

im in love with this wig

im in love with this wig! i ordered a pink brazilian wig lace front and its perfect! i wear this wig frequently and it holds up super well (: will buy more soon!

Reply from Lux Hair Shop2023-04-17

Thank you for your support to Lux Hair Shop.😊

came in a good amount of time

came in a good amount of time, very soft and silky hair, completely true however the wig cap shape was slightly small

Reply from Lux Hair Shop2023-04-17

Thank you for your support to Lux Hair Shop.😊

Hair is nice haven’t installed yet…

Hair is nice haven’t installed yet delivery was very long

Reply from Lux Hair Shop2020-02-25

Hello, Tammy Johnson, I am sorry to hear that. Because of nation holiday, our delivery time has been changed. But now, it has been restore, now shipping time is normal. Any more questions, pls let me know

It’s ok..

Wig is a little thin, its not as thick as advertised, good quality hair. Looks ok, just wish it was thicker. Love the color.

Reply from Lux Hair Shop2020-02-25

Hello, Katrina Wilson, I am sorry to hear that, I double checked your order, your wig has been signed, have you got it? We try yo contact you many times, could you check your email? Any more questions, pls let me know

Horrible customer service they are only…

Horrible customer service they are only about the money! I will never order from them again!! Don’t waste your time or money!

Reply from Lux Hair Shop2020-02-25

Hello, Ashonti Wright, I am sorry to hear that. I have double checked your order again, your order has been shipped out in time according to our shipping policy and now you have got it. According to our refund and return policy, we can't accept cancel more, pls understand this. :)

This was my first ever wig for my 23rd…

This was my first ever wig for my 23rd birthday and it was amazing I will be ordering all my wig from here 💕

Reply from Lux Hair Shop2023-04-17

Thank you for your support to Lux Hair Shop.😊

I love the quality of the unit

I love the quality of the unit. An amazing hair. The only thing is that I wish I would have known my size for my head. :(. But it’s ok. I will definitely order again. :). Thank you Eda. She was so nice and I got my unit super super fast. That was also a plus.

Reply from Lux Hair Shop2023-04-17

Thank you for your support to Lux Hair Shop.😊

The hair sheds a lot which I’m not…

The hair sheds a lot which I’m not happy with. Also I thought the whole front half was lace and it isn’t . I feel like it was cheaply done . Shipping is another thing which wasn’t happy with. I will not buy again!

"Brazilian Human Hair Weft Black Color…

"Brazilian Human Hair Weft Black Color Straight Bundles'' is AMAZING!!!!!. It don't shed or have a bad hair smell. This hair is an amazing fit for my skin and shapes my face so well.

Reply from Lux Hair Shop2019-09-17

Thanks for your kind words, we will try our best to make our wigs better and best

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