Awesome
Awesome, easy to use and supportive team
About MacXDVD Software
Data updated- Website
- macxdvd.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 15 reviews
- Replies to negative
- 50% (8/16)
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About this business
Digiarty Macintosh Software Group, a division of Digiarty Software Inc., owns a professional multimedia software development team, providing a range of products for Macintosh Computer users, including comprehensive video and DVD conversion software, series of application for Mac, iPhone, iPad, iPod and etc.
Is MacXDVD Software legit?
MacXDVD Software (macxdvd.com) has a 4.7 out of 5 rating on OK.one, based on 224 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Excellent program and service
This program has worked as advertised numerous times. There were two exceptions where I had an issue and customer service resolved each one in a very timely manner.
A quick and friendly response after a material sinking
When both my imac's hard drive and my time capsule crashed, I couldn't recover anything, including the emails validating my apps. The Digiarty support team quickly found me in their database and kindly restored access to my validation codes. Many thanks !
They're on the job!!
I was trying to make room on my hard drive and accidentally deleted my MacX Video Converter Pro from my Applications and I thought it was gone for good. I contacted the DigiArty Support team via email and within 24 hrs, I received help from Sherry and Adam, who both sent me the necessary links and directions to reinstall my program. All the original saved downloads were still there!! They're great!! Couldn't be more pleased with the support help!!
Re-activate License
I had to reinstall my operating system. As a result of this, I was unable to reactivate my license. Contacted customer support and they were timely and excellent in getting me back up and running. Appreciate the lifetime support.
Sales & Tech Support most helpful
Contacted Sales & Tech Support team and immediately they assisted me in solving the problem that I had. It was an excellent service and precise too. Thank you, team, it was a fruitful event.
MacXDVD pro support
I have been using MacXDVD pro for some years with out issue, recently for no apparent reason it would crash and was unusable. I contacted the support team who replied the next day with possible remedy’s, which I tried and I’m glad to say worked. Thanks guys.
It works! And so does their support team!
I really need to get some family movies off of DVD and into an MP4 format before it's too late. Searched, researched, and found MacXdvd. Once downloaded I set about doing my first conversion and it simply did not work... I sent a note in to MacX and had a quick reply with two suggestions... Voila! The App worked perfectly and quickly and I'm very satisfied both with the product and the customer service.
Great customer service!
Very happy with the prompt response and solution to my enquiry, thank you,
Very responsive customer support
Very responsive customer support. Addressed my issue within hours; and this was during a holiday weekend. Very satisfied
A Reliable Company
I had an issue with converting one of my DVD’s to a digital format. Adam was great about replying to my email in less than 8 hours with a solution. The product is fantastic and the customer service is equally matched.
Quick Response
Had a problem loading the software
Had a problem loading the software. Contacted the support team who sorted out the problem efficiently and with great knowledge and patience. Been using MacX DVD Ripper Pro for a couple of years, fantastic program I wonder how I managed without it.
Great software
Great software! Great Support!
Reliable Product
I have been using MacX Video Converter for many years. It has been trouble free since the beginning and continues to be. Contacted support for a problem I created while cleaning up my desktop and had good support. Works flawlessly as ever.
Excellent software. Superb customer support.
I've used Mac YouTube Downloader for many years to conduct research for film projects and share what I've learned with other filmmakers to spark our thinking and generate new ideas.. I can’t recommend MacX Downloader highly enough. The app works easily and quickly. The few times I've requested customer support, the response has been immediate, friendly, and solved the problem. This is a wonderful app that I recommend to one and all.
Great software and great customer…
Great software and great customer service
Very fast response after software…
Very fast response after software update. Friendly and competent. 👍👍👍
Best Youtube Downloader ever!!
Best Youtube Downloader ever!!! Im very happy that I find and Buy that Program!
The Best Video Software - Buy it Now
I am an 8+ year user of MacX Video Converter Pro - it is probably the best software product I've purchased. I am especially impressed by its stability, reliability, and updating schedule. Super software...purchase the lifetime option.
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