About mademine.com
Data updated- Website
- mademine.com
- Category
- Business Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 5 reviews
- Replies to negative
- 98% (63/64)
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About this business
MadeMine is a personalized gifts drop shipping company that was founded in Q4 2022. We are committed to providing our customers with the highest quality personalized gifts at an affordable price. We offer a wide variety of personalized gifts, including jewelry, apparel, home decor, and more.
Written by the business, not verified by us.Is mademine.com legit?
mademine.com (mademine.com) has a 2.7 out of 5 rating on OK.one, based on 113 user reviews collected here. It is listed under Business Services and its reputation is poor. Opinions are polarized: 44% rate it 4 stars or higher while 55% give 1 star; The business has replied to 98% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Scam
Scam, the team never responded my emails and chat bot never answer questions. They stole $200 from me. All good reviews are their team. I fell for this scam. STAY AWAY!!!!!
Reply from mademine.com2023-11-26
You can check whether it exists in the trash of your mailbox, You can email [email protected] for 100% deliverability!
They Charged me more when paying for…
They Charged me more when paying for thousands of dollars of orders, no one to handle and work with same product same item, before paying price is x after x+4-5 $ per order
Reply from mademine.com2023-11-12
Could you please provide me with your order number, Let me know the problem. ———————————————————————— The difference in the cost of your order is the shipping fee. When the product arrives in Israel, the package will be placed at the post office and requires the buyer to pick it up. Due to war reasons and considering life safety, we changed the transportation method to door-to-door delivery, so this part is charged a little extra. The cost was later communicated with other local sellers and has now been restored to the original price. Due to the temporary adjustment.
easy to order
Poor quality
Poor quality. Bought photo cube. Wood unsanded
Reply from mademine.com2023-10-10
I'm so sorry, could you please provide me with your order number, if it is a product quality issue, we are willing to give you a full refund!
Great Experience
Great Experience! Easy to use with a lots of different options, So far so good.
Happy with it
After using it, I'm happy with it and it's user-friendly and has many features.
Very easy tto work with overall
Very easy to connect to Shopify, import to store, make purchases, everything!
Exclelent
Exclelent, fast, super!!!!!
I used to like the platform but the…
I used to like the platform but the quality of service has gone down drastically. When I first started working with mademine a year ago, I was able to get direct assistance whenever I wanted to place an order for an item variation or an item available but yet listed. I was able to place the order through PayPal and get it fulfilled asap. Now for some reason, the customer service is never able to assist me. They have no clue of what item is available or not and they are not willing to help me find variations of make important changes to our orders when they dont match the settings set for products currently listed. I also saw that many items that we had listed are not longer available so the uncertainty of what is and what is not available makes it really hard to work with. The quality of the products also decreased. Before we were able to get high quality materials but now its only cheap and bad quality stuff which makes the platform extremely unreliable.
Reply from mademine.com2023-08-21
You can join discord, send me a message about the problem, we've also been restructuring and hiring new customer service staff lately, so hopefully it will improve! https://discord.gg/JHkpcPDVAY @LDuo
Awesome website
Awesome website, definitely helpful and made things way better. would recommend it to anyone who is starting a new ecommerce.
Affordable for small business owners…
Affordable for small business owners like me. Good communication and excellent customer service
as someone buying more than hundreds of…
as someone buying more than hundreds of orders per month the service really disappoints me. there serivce does not handle problems, for example when ordering a sentence in a product there are 2 previews, one that is the text it self you input and second is the preview on the product, there are no clear instructions on this, comes out each time some other worker make different text, and when i tell the company they did a mistake they blame me that the preview was clear. while i did put the correct sentence but what they print is complete different i even sent proof and they did want to reply, save your time and find a better service with better results each time i have problems, i lose money, and there is no trust working with them. some time blurry photos, sometimes packages are lost, and its such a hassle to deal with them, 0 chance to scale and really manage many sales. many times i tried to talk with them and ask for customer service personal so we could scale together.
Reply from mademine.com2023-08-13
Really sorry about the blurring of the photos, we verified that it was caused by the printing, so the team saw the production of the photos were clear at that time, as for the other problems, if you are not satisfied with the customer service team's solution you can contact me here, I will help you solve it as soon as possible https://discord.gg/QZ3QHmX5 @LDuo
Orders always arrive on time
Love it. Easy to use.
Love it. Easy to use. Integrated apps are nice. Would recommend for anyone starting a small business.
Fast, easy, variety in products, and great quality!
Fast, easy, variety in products, and great quality! Everything I've ordered has arrived swiftly and I love the ease and freedom this brings my online business!
It's a scam
It's a scam. They will never ship your orders. And even if they do after a month, the quality would be super cheap. Order AGF1005 And they have the audacity to charge 30% restocking fee for item that was never made and possibly had no intention to make. And stop fooling your customers by showing production time is 5 days. Stop mentioning about new team in 2023. You are as much of scammers as the previous ones.
Reply from mademine.com2023-06-06
About charge 30% restocking fee, at present I understand that the product has been made, if you want to refund, I will give you a full refund and 20% OFF coupon to compensate, I am really sorry, we will strengthen the training and management of the team.
Overall not a bad experience :)
After reading all the reviews on here I was worried that I had been scammed, but I received my order and I am very happy with it. They failed to send me tracking details and it took a little longer than said but communication via email with the company was good and they gave me my tacking number and updated emails until my package arrived. Overall the site and company is pretty good other than they ship from china as all their custom orders are made in their china factory and they claim to be an Australian company.
Worst company ever
Worst company ever! I ordered a personalised bobble head. Uploaded several photos and went back and forth with them because they couldn’t get the artwork right. So I told them I want a refund and they said I’d have to pay a restocking fee. A restocking fee for a product that hasn’t been made yet?!! It’s been almost a month and I still haven’t received my refund. Disgusting people.
Reply from mademine.com2023-05-10
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
Absolutely crap products false…
Absolutely crap products false advertisement and the customer service is absolutely digusting. Worst website I have ever dealt with!! Bunch of scammers
Reply from mademine.com2023-05-10
We're sorry to hear about the bad shopping experience you had, and we understand how frustrating that can be. However, we're excited to let you know that we've brought in a new team to take over MadeMine in 2023. Our focus now is on providing Drop shipping services to business users. We value your feedback and would love for you to visit our website again and become our customer. Thank you!
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