Makers of the gorgeous new family of wireless, magnetic chargers... that's changing charging for good.
Written by the business, not verified by us.
Is MAGFAST legit?
MAGFAST (magfast.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the exceptional build quality and thoughtful design of the items, noting that they are durable, highly functional, and crafted with premium components that stand out in daily use. People love how smoothly the charging cables and power stations work together, providing remarkably fast and reliable performance for all electronic devices.
However, some customers also noted that the delivery and shipping processes took excessively long, causing widespread frustration with delayed items and prolonged waiting periods. A few other people also felt that communication regarding missing packages and tracking capabilities needs significant improvement across the board.
Auto-generated from all reviews of this business. For reference only.
What people say
c
customerUnited States · 2 reviews · Experienced 2026-05-25 ·
★★★★★
FIVE (5) STARS!!
The case was very solid/sturdy. Phone took a tumble down 4 flights of stairs and both case and phone are perfectly fine. It’s like a rubbery feel on the sides then the poly carbonate plate on the back is easy to clean and doesn’t show finger prints easy. Warranty registration was LITERALLY as easy as scanning a QR code on the box and it did it for me! Shipping didn’t take long either! Happy customer now, and I will be a happy customer again in the future when I purchase my next product from them!
C
Carl JonesUnited States · 2 reviews · Verified · Experienced 2026-05-23 ·
★★★★★
Product delivered on time in great condition.
Product delivered on time in great condition. Customer service was spot on and the quality of these cables can't be beat.
J
Jim MillerUnited States · 7 reviews · Verified · Experienced 2026-05-20 ·
★★★★★
Honest Straightforward Company
Magfast continues to be straight forward on their shipping times. The reason for 4 stars instead of 5 is that I am still waiting for this company to be able to have people order and have the items ship within a few days. Also, I emailed about jumper cables for my Extreme and although I got a fairly quick response and they had what I needed, I still haven't gotten any shipping information on the cables.
Having said that, I am VERY please with the quality of the products that I have received (Data Pro, Powerbrick, Air Pro and Lux Pro). I will have no problems ordering new products
We were told when the company got restructured that you would not sell anything you did not have in your warehouse. And we’re still waiting months to get shipments because they’re not in a warehouse. They’re still getting manufactured. When the stuff gets here it’s good but you’re still slow at getting it out.
P
PhilUnited States · 1 review · Experienced 2026-05-16 ·
★★★★★
Customer service is horrid
Customer service is horrid! Emails go weeks or even months before getting a response even after several follow-up emails! This continues to happen on multiple issues and correspondence.
Products are decent, but very delayed in shipping.
R
Ronald DaviesUnited States · 2 reviews · Experienced 2026-05-22 ·
★★★★★
Not impressed
I finally received my Lux cables I purchased close to two years ago. The original Magfast chargers that were advertised as the last chargers a person would ever need was bunk, Magfast is now selling Magfast 2.0. I'm so done with Magfast.
P
Paul HornungUnited States · 7 reviews · Verified · Experienced 2026-05-24 ·
★★★★★
Order was 2-3 years old …
I ordered these Lux Pro cables 2-3 years ago... I don't even know anymore because I gave up any hope of ever getting them. I have stopped following the saga of MAGFAST company.
I just received 5 of them in their array of colors... However, the "Fingerprint" registration is not working on the very first one!
I give them 2 stars only becuase the cable seems to be of nice quality.
MichaelUnited States · 1 review · Experienced 2026-05-22 ·
★★★★★
The package was similar to what I…
The package was similar to what I expected but only a part of what I was promised years ago, what do I need to do to receive the remaining packages?
The quality is above average and similar to previous items I purchased and received years after I was expecting this product!
My Daughters were the original recipients but I gave other gifts to replace them as I promised them gifts years ago
D
Donna SmithUnited States · 9 reviews · Verified · Experienced 2026-05-22 ·
Great products, great customer service. Always determined to “great it right”!
Bill AndersonUnited States · 4 reviews · Experienced 2026-05-22 ·
★★★★★
Definitely worth the wait!!!
Definitely worth the wait!!!! I can understand the frustration of not getting something when you want it but I am happy to wait for this level of quality and attention to detail. Can't wait to see what is to come. Customer for life.
P
Path to WellnessUnited States · 4 reviews · Experienced 2026-05-24 ·
★★★★★
The best wireless charger I'm expecting to see in the next 50 years
This is my second wireless charger.
Biggest thing is that the other one I got from AutoZone had the back melting from the heat coming from the charger. This Air Pro will never overheat as has a hard metal case unlike cheap plastic devices.
It still works but I like this magfast Air Pro that will hold on to my phone with even stronger magnet. It's also so easy to just pull my phone off and the air pro never moves.
And also looking forward to the future as they also put magnets on the bottom so that way I can stick it to a desk or a car somewhere and it will never move as long as it's connected to metal
K
KellyUnited States · 4 reviews · Experienced 2026-05-25 ·
★★★★★
I absolutely love the feel of the…
I absolutely love the feel of the classic and the new Lux cables. They are stylish and fast to charge too. Definitely worth the extra money.
Paul RauscherUnited States · 2 reviews · Experienced 2026-05-06 ·
★★★★★
After two weeks of using the lux pro…
After two weeks of using the lux pro cable in whit the gold end started to come lose from the end. contacted Mag fast for a replacement still waiting to hear back when if there going to replace it
NanUnited States · 5 reviews · Experienced 2026-05-20 ·
★★★★★
Great products
It took a while to get things that were pre-ordered. The tracking information shows that the new LUX cables were supposed to be shipped under the same tracking number as the power brick. I got the power brick but not the 10 cables on May 20,2026. I sent an email to them and got a reply back quickly. I was told they are very busy trying to answer emails and would address my concern soon. I got another order with 5 LUX cables a few days later. The colors are nice. I ordered the clear phone case for my phone. I like it so I ordered one for a friend because the car he had literally fell apart in his pocket. I still have a few more orders that I'm still waiting for. I have not been disappointed with any of the products I have gotten. I gave them a4 star rating because I still need to address the issue of the missing cables.
Carol GebhardtUnited States · 1 review · Experienced 2026-05-21 ·
★★★★★
I did receive my Founders Edition Air…
I did receive my Founders Edition Air Pro charger, Data Base, and Power Block with charging cord. The quality was so much more than I had hoped for! I love them! I would totally recommend them! Fantastic product.
Mickey DienerUnited States · 3 reviews · Experienced 2026-03-06 ·
★★★★★
MAGFAST has made some stumbles but I trust this company and its products.
MAGFAST has made some stumbles over the last couple of years but has been totally transparent about their supply chain issues and timelines. Their products are extremely well designed, use first rate materials, and work exactly as advertised. They have sought to produce best in class products and have succeeded.
L
Lorelei CarterUnited States · 4 reviews · Experienced 2026-05-22 ·
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