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Home & Garden

martie.com

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101 reviews

4.5101 reviews
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About martie.com

Data updated
Website
martie.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
69% (9/13)
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About this business

Martie.com is a fast-growing online marketplace offering affordable, high-quality pantry staples, snacks, and household essentials. By sourcing surplus and overstock items from top brands, Martie helps customers save money while reducing food waste. With a mission to make sustainable shopping more accessible and fun, Martie delivers curated, discounted products directly to consumers' doors. Their platform is user-friendly, allowing customers to discover new products at up to 70% off retail prices, while supporting sustainability and affordability in everyday purchases.

Written by the business, not verified by us.

Is martie.com legit?

martie.com (martie.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 85% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-09-07.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers love finding unique, high-quality organic products at affordable prices and consistently appreciate the smooth website navigation, careful packaging, and fast shipping. Many people find it very easy to try new foods and specialty brands without breaking their grocery budgets. Shoppers frequently mention the helpful customer support and exciting daily discoveries. Some people were dissatisfied with short-dated or stale items received in their orders, noting that some products were past their prime. A few consumers also noted occasional challenges with missing items, unexpected out-of-stock refunds, or small purchase limits on specialty snacks.

Auto-generated from all reviews of this business. For reference only.

What people say

Great products at great prices

Great products at great prices. Click on an item and they will give the expiration date—which as both the NYT and Post have reported—are suggestions re packaged goods. Never been disappointed with an order, rye crisps, cookies, granola, olive oil, meal kits, etc, all come safe and delicious!

Reply from martie.com2026-09-04

Thank you for this amazing feedback, Jeff! We’re all about giving you the info you need to make the right call for your cart. Glad you’ve been finding plenty of good stuff along the way. And that lineup sounds pretty delicious! 😉

I love Martie, and highly recommend it!

I love shopping with Martie. Sometimes I really can't believe the deals I'm getting! It also influences me to try snacks and beauty products that I wouldn't normally buy, because I'm not as hesitant when the prices are so good. I have not run into a single issue when ordering or receiving products. I am a repeat customer, and will continue to be!

Reply from martie.com2026-09-04

There’s always room in the cart for one more good deal. 😉 Thanks for being a Smartie Shopper, Erica! We love having you along for the ride.

It makes it easy to see what options, details of the product and price discount

It makes it easy to see what options are available and to purchase with ease at a price that I can afford on a limited budget being unemployed. I can get needed food options for my children that are healthful and might also otherwise be a luxury that we could not afford. I like the mystery boxes as well.

I've ordered 6+ times with Martie

I've ordered 6+ times with Martie over the last 9 months. The products are legitimate, the shipping is fast and the customer service is insanely good - you get a text from a real rep asking you if your order arrived complete and if there's anything else you need. I know with discount stores people are scared that it's knockoff or expired product, but Martie is legit. I mostly order beauty and home products, but sweets occasionally sneak in as well. I will continue ordering from Martie as long as the operation is as fantastic as it is now (hopefully forever!).

Reply from martie.com2026-08-20

Thank you for this AMAZING review, Aliyah! We’re so lucky to have awesome Smartie shoppers like you. Six-plus orders, beauty and home finds, with a few sweets sneaking in… we love it all!

Downhill Fast......

I will start this review that Martie was recommended to me by a friend and I was excited to order some discounted protien snacks the shopping experience was easy but after that the experience quickly went downhill.... my order was delayed from even shipping for over a week. I reached out to customer service wich did respond promptly and my order was prepared for shipping, however at this point half my order was then refunded (the half i really wanted and why I was ordering in the first place) because they oversold items that were out of stock. So they get 2 stars, customer service was decent the rest of the experience was fairly poor. I highly recommend shopping elsewhere to save yourself the potential headache.

Great Brands, Great Price

Products/Brands I buy regularly, at a fraction of the price. Easy-to-hit Free Shipping minimums. Can't beat it!

Reply from martie.com2026-08-19

We love this, Adria! There's nothing better than finding the brands you already love at prices that make stocking up a little more fun. Thanks for shopping with Martie!

Best before dates in the past

I ordered items that had advertised best before dates that were several months out. When they arrived, three items had expired. Apparently the "September" expiration date was actually just a "we reckon it will be okay" expiration date, two months later than the real one. And the bread was stale. So, I reached out to ask for a refund on the stale bread, and they refused it. I also agree with the other review that the amount of single-use plastic in the packaging was appalling and so goes against their claims of sustainability. My first, and so - obviously - last experience.

Reply from martie.com2026-08-12

Gavin, we're sorry your first Martie experience missed the mark. While some of the products in your order were sold with an extended best-by date as noted on the product page, we never want concerns about a product to get in the way of enjoying your order. We're glad we were able to resolve this with you directly, and we appreciate you taking the time to share your feedback, including your thoughts on our packaging.

I ordered 4 ahava face masks and found…

I ordered 4 ahava face masks and found a few other items to reach the minimum order requirements. I was never given the chance to cancel the rest of the order when I was sent a email saying the ahava product was refunded out of stock. 5 days after placing my order. Very poor inventory control to take more orders than product. Never again

Reply from martie.com2026-08-19

Debbie, we’re sorry the AHAVA masks were no longer available for your order. We understand how disappointing that was, especially knowing the other items were added to reach the order minimum. We’ve reached out directly and hope to have the chance to leave you with a better experience.

Minimum

I love shopping at Marties,my only issue is that their minimum for free shipping gets higher by the month.I do understand that the economy is in distress,but that’s why I try to find affordable prices.

Reply from martie.com2026-08-19

Totally hear you, Itza! We know free shipping can make a great deal even better, especially when you're shopping for value. Thanks for sharing your perspective and for shopping with us!

A bit expensive

Generally, Martie is more expensive than shopping at other discount stores. At times I find a good price on protein bars that I have not seen anywhere else, so I order from Martie. But for discounts, I generally prefer shopping at Grocery Outlet or other local discount stores for better prices.

Reply from martie.com2026-08-19

Thanks for sharing this, Vanessa! We love that you've found some protein bar gems with us, especially the ones you haven't seen elsewhere. Thanks for shopping with Martie!

Love Martie!

I’ve made numerous purchases and I’ve always had a great experience. I love the prices I can get on items that are usually specialty items are typical grocery stores. I’ve only had issues with my foods a couple of times and customer support has always made it right very quickly.

Reply from martie.com2026-07-30

WOW! Thank you for sharing this, Emily. We're so happy you've had such a great experience with Martie. Thanks for sticking with us through so many orders, and we're so glad we've been there whenever you've needed us. We're lucky to have awesome customers like you!

I used to be a fan

I used to be a fan, but their shipping keeps getting worse, and when I reached out to them to cancel an order because it hadn't shipped they completely ignored my request. When I reached out again they apologized and then shipped the order even though I had told them I couldn't use it I would be out of town. Proceed with caution

Reply from martie.com2026-07-31

Liz, we're truly sorry we let you down. We understand how frustrating it is when a shipping delay throws off your plans and leaves you feeling unheard. That's not the experience we want anyone to have. Thank you for taking the time to share your feedback. We hope we'll have the opportunity to earn back your trust.

Don't like limits on specialty sodas…

Don't like limits on specialty sodas and snacks. Why would I buy just a pack of 4 drinks for a weekend or an event? Otherwise I could just run to the store. Prices are good, but quantities are very small for the price, especially snacks and pantry.

Reply from martie.com2026-07-30

Thanks for the honest feedback, Brenna. We know it can be frustrating when you can't grab as much as you'd like for a gathering. We put limits on some items so more shoppers have a chance to enjoy them. We appreciate you sharing your thoughts. Feedback like yours helps us continue improving the Martie experience.

Martie is cool

Martie is (what I believe to be) the premier Grocery and Homegoods site for the price-conscious yet adventurous shopper. I'm always finding something new at the right price. Shipping is quick and mindful, especially of glass goods. A minimal package-protection plan is optional, and I always go with it. I did request a return once, and customer service was helpful without annoying me like others usually do.

Reply from martie.com2026-07-16

We love hearing from Smartie shoppers who are always up for discovering something new. Thanks for the thoughtful review and for all the kind words about our products, packaging, and team.

Martie is a great way to try something new

Martie is a great way to order staples and/or try new and different items. I have found favorites and tried many new items that have now become favorites on Martie. The ordering process is convenient and their customer service is responsive.

Reply from martie.com2026-07-16

This makes us so happy. We love hearing when a "let's try it" purchase turns into a new favorite. Thanks for all the love and support.

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