Martie.com is a fast-growing online marketplace offering affordable, high-quality pantry staples, snacks, and household essentials. By sourcing surplus and overstock items from top brands, Martie helps customers save money while reducing food waste. With a mission to make sustainable shopping more accessible and fun, Martie delivers curated, discounted products directly to consumers' doors. Their platform is user-friendly, allowing customers to discover new products at up to 70% off retail prices, while supporting sustainability and affordability in everyday purchases.
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Is martie.com legit?
martie.com (martie.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 85% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-09-07.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers love finding unique, high-quality organic products at affordable prices and consistently appreciate the smooth website navigation, careful packaging, and fast shipping. Many people find it very easy to try new foods and specialty brands without breaking their grocery budgets. Shoppers frequently mention the helpful customer support and exciting daily discoveries.
Some people were dissatisfied with short-dated or stale items received in their orders, noting that some products were past their prime. A few consumers also noted occasional challenges with missing items, unexpected out-of-stock refunds, or small purchase limits on specialty snacks.
Auto-generated from all reviews of this business. For reference only.
They do not ship on time. This has been very disappointing.
I used to absolutely love ordering from Martie LLC, however, this year it has not been a very good experience. One order I received instead of giving me a box, they were just 12 protein bars scattered throughout the large box of items. Additionally, it seems that lately all of my orders are far later than they ever are advertised to be, as they State they will ship within one to two business days. However, the reality is that they ship possibly within a week. I have yet to receive an order that has been within an acceptable time frame. However, I decided to try a third time, just to give them the benefit of the doubt. However, this will be my last order with them until some other future date when hopefully they will get their logistics worked out, their staffing up to par, and or their client relations stepped up. They definitely need to adjust their FAQs and their shipping information on their mobile app and on the website as shipping within 2 days is definitely not how things go. They are very responsive with generic email replies, always stating that they are just so busy. They're trying so hard but they're just so overwhelmed and they just have so many orders, which doesn't do anything for me except making me feel diminished as a consumer because it may have been 5 to 8 days since my order was placed. If you have too many orders, you need more staff. It's so disappointing. At this juncture, even though I have referred to my friends and family to this company in the past, I will no longer be doing so as it is an embarrassment because items do not ship out as promised and in cases, such as my own, when I purchase things for a travel. To take to my parents home in another state, I am left with the disappointment of not being able to take the items that I purchased for them because I must keep my travel plans despite the order not being shipped as promised.
Reply from martie.com2026-07-31
Kathleen, this is really tough to read, especially knowing how much you used to enjoy shopping with us. We're truly sorry we've let you down. We understand how frustrating it is when an order doesn't arrive when you were counting on it. Feedback like yours plays an important role in the work we're doing to improve Martie, and we hope we'll have the opportunity to earn back your trust.
Martie has a lot of quality items you can't find in your local store, at great prices. I like that they save and make available to me higher end items that I wouldn't normally be able to afford due to their price, It is a win win win, I get items I would love to try and or buy and pay less, and help save the planet at the same time
Reply from martie.com2026-07-14
This is such a thoughtful review, Elizabeth. We're thrilled you've been able to find great products at great prices, AND thank you for being part of our mission!
Martie is what I have been looking for! I want high quality, sustainable products, but I also want to prevent waste. The service is great too…everything arrives intact and on time.
Reply from martie.com2026-07-13
Thank you so much for the kind words, Leslie! We’re so happy to have you with us on our mission to reduce waste and save on great products.
Shopping on Martie is a fun, treasure hunt kind of experience. You never quite know what you'll find, but we've discovered lots of interesting items. The one time a product was defective, Martie responded quickly to refund our money.
Reply from martie.com2026-07-13
Thanks so much for sharing this review! We're so glad you're loving the treasure-hunt experience and discovering fun finds along the way. And as always, keep us posted with any questions or feedback at [email protected]
Prop 65 lead ingestion warning not included in the product listing
I requested a refund for cassava chips b/c I discovered that they carried a Cal. Prop. 65 warning against lead, which warning was not noted in the product listing so I was unaware of it when I placed my order. After seeing the warning stickers on the packages when I received the order, I researched the issue and found that Consumer Reports rated the product more than 600% above the safe level for lead, and recommended that the chips be eaten only 1 serving/week. When I emailed Martie about the issue, my request for a refund was initially politely referred to their claims dept. But the claims dept relied on a lie to reject my claim, stating that the Prop 65 warning was noted in the listing. It absolutely was not included in the listing and is still not included in the listing at the time of this initial review. The $28 or so that I am out is nothing, but I learned that this company is not trustworthy, which is an important lesson. ADDENDUM to review: Although Martie has now sent me a refund, that doesn't completely rectify the situation, which was that, when I initiated a refund claim about the Prop 65 lead issue, Martie's team misrepresented that their web-site indicated a Prop 65 lead warning with the product listing, which was absolutely not the case. I (and my husband, who double-checked the web-site product listing at the time that I initiated my refund claim) stand by my complaint about the lack of a Prop 65 lead warning, on the web-site listing at the time I placed the order and later, when I initiated the refund claim. Martie has sent me a polite email apology, but has denied their omission of an on-line Prop 65 warning. While I recognize that Martie's business model serves a good purpose in that Martie sells overstock goods that might otherwise be disposed of by grocers as surplus waste, I still believe that they should be very, very careful about foods that carry a Prop 65 warning. Only a few of the 8 bags of chips that I purchased carried a sticker with the Prop 65 warning. I am grateful that some of them did and I was able to research the lead issue and act accordingly. I have raised my rating from 1 star to 2 stars, based on the refund and apology they have sent.
Reply from martie.com2026-07-14
Thank you for sharing this. We understand how concerning it must have been to receive your order and discover the Prop 65 warning on the packaging. Our website includes a Prop 65 disclosure on our product pages. We're sorry to hear that this experience left you feeling frustrated and caused you to lose trust in us. We care deeply about our customers' experiences and take feedback like yours seriously. We've reached out directly and hope to earn back your trust.
Martie is amazing.
The variety of items from food stuff, make up, shampoo, and supplements is incredible.
The items available can be random and that is so much of the fun of it.
And really importantly the discounts are so super. I highly recommend giving Martie a try.
I have been ordering items for approximately five months and have been totally satisfied
Reply from martie.com2026-07-13
WOW! Thank you so much for sharing this and for helping us spread the Martie word! We're so lucky to have amazing Smarties like you.
I love ordering from here. Everything has been fresh and as described. We are regular users.
Reply from martie.com2026-07-14
LOVE THIS!! Thank you so much for being such a loyal Smartie. As always, if you have any questions or anything you'd like to share, we'd love to hear it.
Martie.com is a convenient and easy place to find great prices on all sorts of things. I keep my pantry filled by checking out what they have available. It’s a treasure hunt of great deals on really good stuff.
Reply from martie.com2026-06-17
This means so much, Tracy!! Thanks for the kind words. Keep hunting and keep saving! 💚
It's a great shopping experience from the comfort of your home.
I enjoy shopping at Marties because prices are competitive and as you place items in your basket some items might sell out before you pay for them. However, there are always more products to choose from so you can easily update your basket. Martie also consistently lists all ingredients in all products.
Martie efficiently secures all packages and items arrive speedily in good condition.
Reply from martie.com2026-06-17
Virginia, we LOVE this review!! Thank you SO much for taking the time to share all of this. We are so lucky to have amazing Smartie shoppers like you! 💛
Discounts are all over the map, and most prices aren’t deals.
Compared to my other shopping sources, I broke even or paid more. Candles, health/beauty, perfumes I had to pass by—even with discounts they were quite expensive, and are steeply marked up items to begin with. The shipping was slower than my other sources; I was hit with a shipping surcharge at checkout, though my cart qualified for “free shipping.” 3 items (momofuku noodles) were expired (by over a month), one item was missing. I received a refund for the missing item only. I got a good price on my favorite tomatoes but was limited to 3 cans. Remaining foods were within a month, or two, of expiration. I’m not a fan.
With all the choices I have for pantry items and health/beauty, adding a Martie haul makes little sense. The shipping surcharge was unique to my shopping universe and damaged trust. In the write-up I read, the momofuku noodles were buzzy, and seem to have been offered for quite some time, despite Martie’s weekly, ever-changing offerings. There’s a real discount, but those were my expired items and the product is indeed different from what’s available in stores. Martie warns this may apply. Different number in pack, different ounces of product, more calories and fat per serving.
I think if Martie had responded to issues with good faith, I’d keep an eye on future offerings, but in the first outing they didn’t show interest. Maybe when they launched they had better prices and service. I received CS that couldn’t compete with Amazon. I’m bummed to say that. I’d love to shed my Amazon relationship, and have cut back a lot, but I receive responsive, real-human help from them when it’s needed. Same with my other health food and warehouse sources. They are good options, with faster shipping, competitive pricing (in these v tough times), no surcharges, and *fresher foods*.
I regularly order on Martie. I love finding top brands at a discount. If there is ever a problem Martie takes care of it promptly. You can trust your purchases here.
Reply from martie.com2026-06-17
This is EVERYTHING to us, Nina! Thank you so much for the kind words and for being such a loyal Smartie. We'll always be here when you need us! 💛
I enjoy Martie as a way to try new food and personal care products without paying full price. Website design is an overall pleasurable shopping experience. Advertised as "green" by finding a second market for overstock goods- due to shipping energy expense however, this is probably more true if you live on the west coast where they are based.
Reply from martie.com2026-05-28
Julia, thank you for such a thoughtful review! Giving surplus goods a second life is what we're all about and we're so glad to have you along for the ride.
I love the deals I find on Martie! Some items are closer than others to the expiration date, but the savings on high end products is worth making sure it doesn’t sit around to long before consumed. I have also found items for the home and it’s always such a great deal. Hope they keep expanding and growing. Let’s keep working towards less waste in the world!
Reply from martie.com2026-05-28
Aimee, comments like yours remind us why we do what we do! Here's to less waste and more great finds together.
I love the variety of foods they have and I try products I would normally not just go buy otherwise. They have reasonable prices, service is great, delivery is quite quick, items are packaged in sturdy boxes so produtcs come intact, and I get to help save products that would go to waste. I also love the new surprise boxes. Have gotten several and for the most part we love every single item. The chocolate fig bars are the biggest surprise and were the best.
Reply from martie.com2026-05-28
Discovering new favorites while saving products from going to waste, that's the Martie experience we love to deliver! Thank you so much, Linda.
I love Martie because it has products and brands I already know and trust (at a discount!) but also lets me explore and try new brands with a price that's more approachable. We've found lots of new brands and products through Martie, and we also love snagging our favorites for huge discounts. Shipping has always been secure (no broken jars or damaged items) and on-time. I've placed more than a dozen orders now.
Reply from martie.com2026-05-28
The best of both worlds, trusted favorites and exciting new finds! We're so glad to have such a loyal Smartie with us, Ashley.
Love bargains! With the price of gas so high I need to save every penny I can. I love the fact you offer gluten-free products at prices that are affordable.
Reply from martie.com2026-05-28
Kathy, we're so happy to have you with us! Every penny saved counts and we're glad we can help with that. Keep an eye out because there's always something new landing. Thank you so much!
Good products, better prices. It's easy to find different items that are not readily available at the local grocer. I've ordered about a dozen times over the past year, and everything is always well packaged and delivered quickly.
Reply from martie.com2026-05-28
Mitchell, thank you for being such a loyal Smartie! We're so glad every order has been a good one and here's to many more dozens!
I so much wanted to love this ALTERNATE TO AMAZON!! I had no probs with the delivery -- the prices were quite good and it was a reasonable wait to San Francisco. BUT THE AMOUNT OF PLASTIC PACKAGING WAS UNEXPLICABLE AND HORRIFIC!!! Unless Martie contacts me to assure me that they will show a sense of ENVIRONMENTAL RESPONSIBILITY I will not, unfortunately, buy from them again... Can someone please get this right???
Reply from martie.com2026-05-07
Gil, we're so sorry about this! We love that you were rooting for us and we hate that the packaging experience got in the way. Your feedback on environmental responsibility truly matters to us and is exactly what helps us do better.
After ordering I saw that there was a wrong product in my basket. Despite 3 emails they proceeded to ship me the wrong product and charged me for it. Not buying from them again
Reply from martie.com2026-05-07
Yuri, we're so sorry for the experience and the frustration it caused. This is definitely not how we want things to go and we've already reached out to make it right. We'd love the chance to turn this around for you.
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