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Business Services

MassPay

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104 reviews

4.3104 reviews
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About MassPay

Data updated
Website
masspay.io
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
25% (4/16)
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[email protected]masspay.io

About this business

MassPay ensures our customers' payment operations are as global as their vision. We deliver our customers a worldwide payout and payment presence that meets ever-changing local ecommerce and payee preferences. One KYB, one API and our intelligent payment orchestration platform connects you to the world like never before.

Written by the business, not verified by us.

Is MassPay legit?

MassPay (masspay.io) has a 4.3 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Business Services and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 25% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers appreciate the fast and efficient payment transfers, noting that the online platform is very easy to navigate. Many people find the service reliable for receiving payouts quickly and without unnecessary complications. However, some reviewers were not happy with slow support responses and delayed withdrawal processes. Some people mentioned difficulties in tracking delayed transactions and experiencing frustrating communication hurdles with the team. A few users also noted occasional confusion regarding transfer options and unexpected processing times for their funds. Others expressed concerns about getting clear answers when trying to resolve account issues.

Auto-generated from all reviews of this business. For reference only.

What people say

I
ImanXOCanada · 4 reviews · Experienced 2026-08-07 ·

I was so stressed about using masspay

I was so stressed about using masspay. I had such a horrible experience in the past with a similar type platform (yoursafe) which turned out to be a scam and took my earnings. I can confirm that masspay is not only legit, but the entire process is pretty much smooth sailing. So relieved and so happy. Support is quick, detailed in their response and are very compassionate too which is rare. If you are hesitant or worried, don't stress. You are in very good hands. I hope my review helps alleviate someone's stress about their finances getting lost or mishandled. You're good!

Reply from MassPay2026-08-09

Thank you for your review, we appreciate the positive feedback.

Noel AmeeqPakistan · 1 review · Experienced 2026-08-03 ·

I had a problem of transferring my…

I had a problem of transferring my money despite doing verification millions times, after my complain now it’s working fine and have my satisfaction, it’s been going well

Reply from MassPay2026-08-09

Thank you for your review, we appreciate the positive feedback.

Ca RamboCanada · 1 review · Experienced 2026-08-03 ·

Worst customer service I have ever…

Worst customer service I have ever seen!!! Had a lot of trouble redrawing my money, and there's was no way to get any help. Instead of helping, they charged me fees for inactivity. Finally, managed to transfer the money, MYSELF, and get charge fees for the transaction of course! Clearly not a site I would recommend. I lost half a paycheck because they decided to take it.

Reply from MassPay2026-08-09

I apologize for your recent experience, this is not the MassPay standard. Could you please share with me the details of your account and transfer so I can assist you? Please use the below form - https://cs.masspay.io/member-support

Alexis JewlUnited States · 1 review · Experienced 2026-07-29 ·

I loooove masspay

I loooove masspay, this is not a paid review, I genuinely love it. I use Streamate a cam model site and masspay is quick, efficient, and their customer service answers right away. I was also scared because I have two different accounts for two different sites and one of them had been sent money. Thankfully, I was allowed to keep it because throne doesn’t allow you to combine masspay accounts and I didn’t lose my funds which I was VERY happy I didn’t have to delete it. Use masspay. I also get full amount payouts now. No more $1 fee. I love it here.

Reply from MassPay2026-08-02

Thank you for your review, we appreciate the positive feedback.

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