Simple & fast!
Reply from MassPay2026-07-19
Thank you for your review, we appreciate the positive feedback.
About MassPay
Data updated- Website
- masspay.io
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 25% (4/16)
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About this business
MassPay ensures our customers' payment operations are as global as their vision. We deliver our customers a worldwide payout and payment presence that meets ever-changing local ecommerce and payee preferences. One KYB, one API and our intelligent payment orchestration platform connects you to the world like never before.
Written by the business, not verified by us.Is MassPay legit?
MassPay (masspay.io) has a 4.3 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Business Services and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 25% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers appreciate the fast and efficient payment transfers, noting that the online platform is very easy to navigate. Many people find the service reliable for receiving payouts quickly and without unnecessary complications. However, some reviewers were not happy with slow support responses and delayed withdrawal processes. Some people mentioned difficulties in tracking delayed transactions and experiencing frustrating communication hurdles with the team. A few users also noted occasional confusion regarding transfer options and unexpected processing times for their funds. Others expressed concerns about getting clear answers when trying to resolve account issues.
Auto-generated from all reviews of this business. For reference only.What people say
Most support staff are unhelpful
Most support staff are unhelpful. I had an account open for years, in good standing, that was suddenly unable to login. Over a full week support did not try to fix the issue and gave me the runaround. Good when it works, awful support when it doesn't.
Great support
Great support. Fast payment.
Deposit option
I wish it could just be set up as a direct deposit to my account. Without having to perform transfers and either wait for deposit to move for free or endure losing $ to get immediately. When we are struggling to make ends meet every penny matters
masspay is extremely good !!!!
masspay is extremely good , fast withdrawals all the time. never had a problem!!! would 100% recommend
Stupid ass service
Stupid ass service, I withdraw money to it so it also created me account, I was requesting withdraw to my bank account some stupid confirmation was needed, i got logged out of my account and after trying to login again my account was not there :)
I find the notifications helpful and…
I find the notifications helpful and the process of transferring my money to my bank account very easy
Fast (even outside of US) and reliable!
Fast and helpful
Fast, super helpful and many options. Even after a problem i had, the support managed to help me superfast. I am more then happy.
The only good thing about this company…
The only good thing about this company is low fees . My experience was very bad . After 2 weeks of some issue with my account verification I was hacked and lost 530$ and they will not investigate it or give you a refund .
Great communication
Great communication, i was able to access my funds in no time!
I tried to withdraw money it showed me…
I tried to withdraw money it showed me that money was sent successfully I see my wallet is empty again I tried and again 3 times I had full all this info on account. They send me alert that it’s not me and on the date and time area they wrote 1970 year 00:00 time I didn’t get this alert… I just used my other phone not more.. it takes too much time
The service was very useful
The service was very useful, fast, and efficient. I had an excellent experience.
Easy
Easy, quick payment.
Worst experience ever
Worst experience ever. Put more forms of withdraw.
Fast service received my money…
Fast service received my money instantly in my South African bank
This is my very first time receiving…
This is my very first time receiving money with MassPay and I was amazed by the quick process of creating my account and getting verified and receiving my funds by interact e-transfer to my Canadian bank account within minutes. I’m very happy this Service exists and I will continue using it for my international business income.
It was easy
It was easy, fast and it offers a lot of options but it takes too much money as “fee”.
Everything went smoothly
Everything went smoothly and it was quicker than expected
So fast and reliable,great customer…
So fast and reliable,great customer service as well….highly recommend
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