Product arrived perfectly packaged
Product arrived perfectly packaged. Exactly what I had ordered, and wanted. And a very good price.
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Written by the business, not verified by us.Medical Source (medicalsource.com) has a 3.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 34% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-09-08.
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that finding and purchasing the right medical items online is a very smooth, easy, and pleasant process. Many buyers really appreciate the competitive pricing and find that the products delivered are sturdy, comfortable, and exactly as described. However, some customers also noted significant delays in shipping times and experienced a frustrating lack of communication regarding order statuses. A few other people also felt that customer support was entirely unresponsive when they attempted to resolve delivery problems. Additionally, several reviewers mentioned that items occasionally arrived much later than needed, leading to disappointment.
Auto-generated from all reviews of this business. For reference only.Product arrived perfectly packaged. Exactly what I had ordered, and wanted. And a very good price.
Order MS2513283 has never came and I have not heard anything
After months of therapy with a different clinic, I was still in severe pain, barely able to walk. After one session at Elevate with Dr. Erin I feel better than I have in a couple of years. What a relief! And, everyone is so nice.
Ordered a physical therapy over the door pulley for shoulder rehab. 13 days later, 5 no answered telephone calls, 2 emails and no product delivered. Pretty sketchy group to deal with.
All good, all good
The company's statements are not true! No way to get a refund! They promised 100% refund if not satisfied. No one answers 3 different phone numbers, doesn't answer e-mails. I will NEVER order from his company again!
I had never heard of Medical Source. Your site came up when I was looking for a new cane. I loved the patterns you had and I found just the right one. The price was really good and the shipping was amazingly fast. I couldn't believe how quickly I received my package. Thank you so much!
My therapist recommended the cuff and i am so happy with my order. It is so comfortable. I am a quaudraplegic.
Part of my order did not arrive until well after it was needed. I reached out for direction on how to return the late items for refund. I have not gotten a response.
Had inventory on hand at a price more reasonable than Amazon & other online suppliers. As well as quicker delivery window (1 week vs 3-4 weeks elsewhere.) product as described & needed.
My shower chair from Medical Source was so easy to put together. All I had to do was tighten the screws for the supports, and snap in the legs, back, and arms. My chair was priced well, and it is sturdy. The convex seat is more comfortable for my back. It's great for showers. I have an Ostomy. The height of the chair is excellent for sitting in front of the toilet when I empty my ostomy bag. It's an added bonus use that I never expected. It pays to use a medical supply company for medical equipment.
Delivery was fast and expiration dates are good
Great product and quick delivery
I did receive the right merchandise the wait takes it's time.
Ordered once got no verification about status of order, then reordered and got verification of both orders and received them a few days apart. What happened???
I bought a very nice and very reasonably priced wheel chair. The shipping didn't take to long either. I would do business with them again.
102 reviews matching