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Written by the business, not verified by us.Medical Source (medicalsource.com) has a 3.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 34% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-09-08.
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that finding and purchasing the right medical items online is a very smooth, easy, and pleasant process. Many buyers really appreciate the competitive pricing and find that the products delivered are sturdy, comfortable, and exactly as described. However, some customers also noted significant delays in shipping times and experienced a frustrating lack of communication regarding order statuses. A few other people also felt that customer support was entirely unresponsive when they attempted to resolve delivery problems. Additionally, several reviewers mentioned that items occasionally arrived much later than needed, leading to disappointment.
Auto-generated from all reviews of this business. For reference only.Response time was slow. I had to inquire the status of my order. My payment for the items had been distributed from my account and yet for days I heard nothing from the company. After expressing my concerns, I was issued an acknowledgment and a proposed time for delivery. That too was changed, but I did finally receive the order.
Price was considerably lower than in local pharmacy. THAT alone was a good reason to order. However, you'd better order way in advance. It took just a few days shy of 6 weeks to receive the order. Shipping charges pretty high too on such a small/light package.
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