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Written by the business, not verified by us.Medical Source (medicalsource.com) has a 3.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 34% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-09-08.
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that finding and purchasing the right medical items online is a very smooth, easy, and pleasant process. Many buyers really appreciate the competitive pricing and find that the products delivered are sturdy, comfortable, and exactly as described. However, some customers also noted significant delays in shipping times and experienced a frustrating lack of communication regarding order statuses. A few other people also felt that customer support was entirely unresponsive when they attempted to resolve delivery problems. Additionally, several reviewers mentioned that items occasionally arrived much later than needed, leading to disappointment.
Auto-generated from all reviews of this business. For reference only.I had never used "Medical Source" before, so I was skeptical about the company and the pricing of the item. The info I googled reported that "Medical Source" had low pricing compared to general market but delivering items to customer in the time projected was lacking and disappointing. My experience with Medical Source has been totally positive. I ordered my item on 1.8.26 and it was delivered 1.10.26. I would say their delivery process has improved greatly!
Great experience with Medical Source. Professional, knowledgeable, and very easy to work with. Everything was handled smoothly and efficiently. Highly recommend.
I took quite a while to receive the order and then I received a double order.
They are terrible. They won’t stand up by themselves. I can’t get them on. They are useless.
Dependable company and dependable service. The Medical Source online store is easy to navigate and everything is well written so you can find what you need. From preparing your cart to checking out everything is well organized. The glucose meter test strips are a great find for our budget.
They do not respond to my messages to return an item that was not acceptable.
The order was not filled correctly. Several efforts were made with emails, photos and a phone call. There was no resolution to the problem. My first time using the company, will not order from them again.
Great source for an item that can be difficult to find. Good price. Company was responsive when I required about a delayed delivery. I will continue to use this company in the future.
I still have NOT received my order. Very, very unhappy with this situation.
Order was delivered in a timely manner in good condition
Reasonably priced test strips delivered in a very timely manner! A good policy to follow in how to run your business!
What was ordered online was delivered on schedule and was the product that was ordered. Completely satisfied.
Got everything in a timely manner and a good price. Thank you
I mistakenly ordered hammertoe cushions for the left foot instead of the right. I wanted to return and get the correct cushions but charging a client a 25% restock fee along with return shipping for a $20 order is bad business and I will NEVER order from this company again!
It took 3 weeks to get my order. At the 2 week mark i contacted company twice but no response.
It was pretty simple as always I did was ordered stuff online paid for it and it was shipped to me didn't take long at all Good service.
I placed this order on October 6 2025.I tried calling after a week went by many times no answer and no way to reach anyone. Finally I got through and talked with Steve he said that they were out of stock.I sent emails. Email was received on October 27 2025 five days later still out of stock.That’s 21 days you have had my payment. When I finally received my order it said on the Package Not For Sale in USA.This is a product I needed in a timely fashion which was not the case.l will not use your services again.
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