About Medical Source
Data updated- Website
- medicalsource.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 0% (0/42)
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About this business
We offer health care professionals and patients access to over 35,000 medical products from the industry's top-rated brands. Our vast catalog serves health care professionals from a wide range of specialties, including cardiology, orthopedic, and surgical. Search for an item in our online store using the search bar, or if you would like assistance, contact us and an expert from our team will assist you.
Written by the business, not verified by us.Is Medical Source legit?
Medical Source (medicalsource.com) has a 3.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 34% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-09-08.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently mention that finding and purchasing the right medical items online is a very smooth, easy, and pleasant process. Many buyers really appreciate the competitive pricing and find that the products delivered are sturdy, comfortable, and exactly as described. However, some customers also noted significant delays in shipping times and experienced a frustrating lack of communication regarding order statuses. A few other people also felt that customer support was entirely unresponsive when they attempted to resolve delivery problems. Additionally, several reviewers mentioned that items occasionally arrived much later than needed, leading to disappointment.
Auto-generated from all reviews of this business. For reference only.What people say
Product was as described
Just what I ordered very pleased
I didn't get the order
I needed some wrap
I needed some wrap, it was easy to order and was delivered quickly. Easy Peasy
First time buyer left confused
I gave 3 stars because the product was good quality. I give 1 star for customer support and misinformation. It took at least a full week before my order was processed. I never received an email when the shipment was sent. He just appeared at my door 2 1/2 weeks later. But then i received an email that the item was sent a few days after i had already received my order. In a nutshell it was an uncomfortable experience.
No communication
No communication. I odered item. Paid extra for 2 day delivery. And 2.5 WEEKS later i got item. I called customer service. Left message. No reply. Very very poor service.
shower chair
My chair was over 15 years old needing to be replaced. It was easy for my son to put together and serves my needs
Very good product
Very pleased with the ordering process and the price and quality are excellent.
Product delivered as expected
Product delivered as expected. No issues. That's all I ask. Price was good as well.
My item took 3 weeks to get to me and…
My item took 3 weeks to get to me and when I got the notification of delivery it was deliverd by the USPS to the wrong address. I verified this through an investigation with the USPS and shared that information with the seller. I requested a refund from the medical source and was denied. They did not even offer to send out a new product. Terrible customer service and I am out $40 with no product.
Great quality & Fast shipping
Best price around for a quality product and quick shipping. Highly recomment.
Never received
I got what I paid for.
I bought the bluejay because it was much cheaper than the theracane. However, because of how it was molded or made it can be rough on the skin where the molding seams come together. It is also not as strong as the theracane if you want to use it for deep trigger points. But I got the quality I paid for.
The part I got does not match the size…
The part I got does not match the size of the part number I referenced. They are not the correct size and will not fit my cane. But it costs to much to ship back for credit.
easy
easy order, quick delivery, shipment tracking
It took too long to rceive the item.
It took far too long to rceive the item and it is not what I expected it to be. .
I haven't received my order
too long
I already sent a review
Took forever to ship.
I ordered the ensure for my wife who just had surgery. It took 4 weeks to get the order. But you had no problem charging my credit card right away.
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