This is fake company please don’t…
This is fake company please don’t invest in this company I invested payment this company chatting with me and got my 15000 usd please I request all my friends don’t invest in this company
About MEX ATLANTIC
Data updated- Website
- mexatlantic.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 109 reviews
- Replies to negative
- 83% (20/24)
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About this business
MEX Atlantic was established in California, USA, in 2005. Since then, we have evolved into one of the largest financial derivatives providers worldwide. We service an extensive client-base of over 2,000,000+ customers from across 100 countries.Renowned for its innovative trading solutions, robust regulatory compliance, and exceptional customer service,MEX Atlantic,part of MultiBank Group, offers an array of brokerage services and asset management solutions.The group is regulated across five continents by 18+ of the most reputable financial authorities globally. The group’s award-winning trading platforms offer up to 1000:1 leverage on a diverse range of products, including Forex, Metals, Shares, Commodities, Indices, and Cryptocurrencies. MultiBank Group has received over 80 financial awards recognizing its trading excellence and regulatory compliance. For more information, visit MEX Atlantic website at mexatlantic.com
Written by the business, not verified by us.Is MEX ATLANTIC legit?
MEX ATLANTIC (mexatlantic.com) has a 4.0 out of 5 rating on OK.one, based on 109 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 83% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, often noting how smooth everything is from the start. People love how simple it is to set up an account, deposit funds, and navigate the user-friendly platform without any hassle. Customers frequently mention that the support team is exceptionally helpful, patient, and quick to answer any queries that come up. Some reviewers were not happy with payment and withdrawal processes, explicitly mentioning pending requests, issues with funds, or uncredited promotional bonuses. A few users also reported initial difficulties with document verification, unresponsive communication channels, and occasional delays in getting proper assistance.
Auto-generated from all reviews of this business. For reference only.What people say
They stole my money from my account SCAM!!!
They stole my money from my account . My account number is Mt5 # 960772 . I tried to contact but they said miss use of bonus but they have no proof and after that they block my account when I asked for a proof nobody contact me no reply Stay away from them and the Amount was 6311$ I just want my money back nothin else.
Reply from MEX ATLANTIC2026-07-28
Dear Zohaib, We regret to hear about your dissatisfaction and appreciate you taking the time to share your concerns. Please note that all account reviews and any resulting actions are conducted in accordance with our regulatory obligations, internal policies, and the applicable terms and conditions governing client accounts. Such matters are reviewed thoroughly by the relevant departments following a comprehensive assessment of the account activity. As a regulated financial institution, we are committed to maintaining the highest standards of compliance, transparency, and client protection. We understand your concerns and remain available to provide any further clarification regarding your case. Please feel free to contact our Customer Support team directly should you require any additional assistance. MEX Atlantic - Part of MultiBank Group
This process achieved nothing
This process achieved nothing; Quolicit resolved the matter within hours, reducing further financial loss.
Reply from MEX ATLANTIC2026-07-14
Dear Kelly, Thank you for your feedback. Your review appears to reference and promote another business rather than describe a direct experience with MultiBank Group. If you have any concerns regarding our services, we would welcome the opportunity to review your case and address them. Please feel free to contact our Customer Support team directly should you require any assistance. MEX Atlantic - Part of MultiBank Group
Islamic (swap-free) accounts do not adhere to Shariah law
I made the decision to give up trading after learning that Islamic accounts—also referred to as swap-free accounts—do not adhere to Shariah law as CFD Gold is not backed by real gold. I therefore donated all of my earnings to charitable causes. In addition to there's nothing physical: - This broker does not hold certification from a specific Islamic regulatory or Shariah certification body for its Islamic accounts. - This broker does not engage an independent Islamic third party to perform annual Shariah-compliance audits of its Islamic accounts. - This broker does not have a Shariah-compliance department that ensures the accounts are operated in compliance with Shariah.
Reply from MEX ATLANTIC2026-07-14
Dear Client, Thank you for sharing your feedback. We respect your views and appreciate you taking the time to share your perspective. As a regulated financial institution, we are committed to providing transparent information about our products and services. If you would like to learn more about our trading accounts or have any questions, our Customer Support team will be happy to assist you. MEX Atlantic - Part of MultiBank Group
⭐ 1 Star
GOOD BRTOKERS AND DISIPLINED AND DOESNT GIVE WITHDRAL AND ALLOWS HFT TRADING
Reply from MEX ATLANTIC2026-07-13
Dear Sachin, Thank you for sharing your feedback. However, based on the details provided, it appears that your review relates to Trade FX Limited, which is not affiliated with MultiBank Group. We recommend contacting Trade FX Limited directly so they can review your case and assist you with your concerns. Thank you. MEX Atlantic - Part of MultiBank Group
Unfair Practices by MEX Atlantic – Account Blocked and Funds Arbitrarily Deducted
I am writing this review to expose the highly unethical practices of MEX Atlantic (MultiBank). My experience with this broker has been an absolute nightmare, and I want to warn every retail investor to stay away from them. > My account details are as follows: > * *Account Number:* [89033598] > * *Total Deducted:* [638.82$] First, they completely locked my withdrawal portal, preventing me from accessing my own hard-earned money. Shortly after, they deducted funds from my account based on completely baseless and fabricated claims of "unauthorized trades." To make matters worse, they have now completely blocked my account access. I can no longer even log in to see my dashboard or transaction history. As a retail trader with limited financial resources, losing this capital is devastating for me. This money represents my hard work, and MEX Atlantic has unlawfully taken it away. I have all the proof of my trading activity, which was fully compliant with their terms. This is a blatant violation of client trust and financial regulations. I demand justice, a full investigation into this matter, and the immediate return of my funds
Reply from MEX ATLANTIC2026-06-22
Dear Rita, We regret to hear about your dissatisfaction and appreciate you taking the time to share your concerns. Please note that all account reviews are conducted in accordance with our regulatory obligations, internal policies, and the applicable terms and conditions governing client accounts. Such reviews are carried out by the relevant departments following a thorough assessment of the account activity. As a regulated financial institution, we are committed to maintaining a fair and transparent trading environment for all clients. We take all client concerns seriously and handle account-related matters in accordance with our established procedures. Should you require any further clarification regarding your case, we encourage you to contact our Customer Support team directly, and we will be happy to assist you. MEX Atlantic – Part of MultiBank Group
Hi I deposited Amount on 31 may And…
Hi I deposited Amount on 31 may And they said we have payment issues thats why we refund it to sender i use exchange wallet so its refunded on 11 june and still i didnot get the money coz exchange want proof i waste more then 28 days still not yet get money back here the proof: Dear Mr Nouman Jafir, Regarding your deposit transaction dated 31 May 2026, with transaction hash [70ac616587e1765bbcca6506af842289e0ec878067907ec4789f413f42a7864b] Please note that the funds have been successfully refunded to the originating wallet. The refund transaction hash is provided below for your reference: Refund transaction hash: [07acad21adb3d54e0312dc76653db4556ecdfdfd2b742400c15fe728cb2b9196]
This is scam company i deposited 5000…
This is scam company i deposited 5000 and start trading and my equity goes to double tripple and they refused t pay and they detuct a USD 11,443.34 from my acount and refused to pay very bad company and very bad experience i can provide all evidences that i have. i have trading history as well and also have all proofs i store in a video and also give in screen shots
I strongly advise everyone to stay away…
I strongly advise everyone to stay away from MEX Atlantic. After trading profitably and requesting withdrawals, my funds were suddenly removed and my accounts were placed under an “internal investigation” without any transparent evidence or proper explanation. The company repeatedly sent contradictory emails — first saying withdrawals were possible, then claiming the investigation was still ongoing, and later sending account termination notices. Their explanations kept changing every time I contacted support. One day they blamed internal review procedures, another day they referenced vague policy violations without providing any real proof. This behavior looks extremely unprofessional and raises serious concerns about how client funds are handled. The most alarming part is that profitable clients appear to face restrictions, delays, account closures, and balance deductions instead of receiving clear communication and fair treatment. Support responses felt copied, evasive, and intentionally delaying the situation. Weeks passed without a consistent answer. A regulated and trustworthy broker should never operate this way. My experience with MEX Atlantic has been one of the worst experiences I have had with any broker. Traders should think very carefully before depositing money here, especially if they ever expect smooth withdrawals or transparent treatment once profits are involved.
Reply from MEX ATLANTIC2026-06-30
Dear Saran, We regret to hear that you remain dissatisfied and appreciate you taking the time to share your concerns. Please note that account reviews and any resulting actions are conducted in accordance with our regulatory obligations, internal policies, and the applicable terms and conditions governing client accounts. Such matters are reviewed thoroughly by the relevant departments before any decisions are made. As a regulated financial institution, we are committed to maintaining a fair, transparent, and professional environment for all clients. If you require any further clarification regarding your case, we encourage you to contact our Customer Support team directly, and we will be happy to assist you. MEX Atlantic - Part of MultiBank Group
They emailed me every month, just never about the fees draining my account
I had USD 1,960 sitting in my account. I stopped trading for a while... life happens. Then one day I log in and the account is completely empty. Zero. No email, no warning, no monthly deduction on any statement. Just gone. When I reached out, they told me it was inactivity fees. Here's what gets me: every single month they sent me a statement showing my original balance. They knew exactly where to find my email address. But not once did they mention that fees were being charged. Not once did they say "your account is inactive, this is what's happening." They just kept sending statements with the balance while quietly letting the charges pile up in the background. After I complained, they refunded USD 1,000. So they clearly had room to move, which tells you something. Their policy says $60 per month. Fine. But if you charge monthly fees, charge them monthly. That way a client sees it, reacts, withdraws or deposits. Instead they let 16 months accumulate in silence and took USD 960 in one shot. The clause also says they "may" charge the fee not that they will. Funny how "may" always seems to mean "will, without telling you." A broker that emails you monthly statements but can't find the words to mention active fee deductions isn't being forgetful. It's a choice. I've withdrawn my remaining balance. I won't be back !
Reply from MEX ATLANTIC2026-06-22
Dear Client, Thank you for sharing your feedback. We regret to hear that you are dissatisfied with your experience. Following your inquiry, your case was reviewed by the relevant team, and we have remained in communication with you regarding the matter. Please note that the applicable terms and conditions governing client accounts are available to all clients. As a regulated financial institution, we are committed to maintaining a fair and transparent experience for all clients and handling account-related matters in accordance with our established policies and procedures. Should you require any further clarification, we encourage you to contact our Customer Support team directly, and we will be happy to assist you. MEX Atlantic – Part of MultiBank Group
Be careful
The BOT associated with Alex Kazz is a con. He is a con man and although doesn’t have association with this company claims he knows the traders of this company. Avoid at all costs
Reply from MEX ATLANTIC2026-06-22
Dear Client, Thank you for bringing this matter to our attention. We would like to clarify that the individual mentioned in your review is not affiliated with, employed by, or authorized to represent MultiBank Group. We take the protection of our clients and our brand very seriously. If you believe that our company name has been referenced or used in connection with any unauthorized activity, we encourage you to contact our Customer Support team and share any relevant information so that we can review the matter further. MEX Atlantic - Part of MultiBank Group
Best trading partner
Easy to open up account, best customer support, easy process of deposite and withdrawal. Low spread. Must recommended trading platform.
Reply from MEX ATLANTIC2026-05-15
Dear Deepak, Thank you for your review. We are pleased to know that your experience has been smooth and that you are satisfied with the support and the service provided. Your feedback is truly appreciated. MEX Atlantic - Part of MultiBank Group
I have had alot of problems trying to…
I have had alot of problems trying to login to the web trader platform over the last 5 months of using the platform and also had some issues trying to withdraw my money as well, they definitely need to clean up the bugs in the system.
Reply from MEX ATLANTIC2026-05-18
Dear Client, We regret to hear about your experience. On May 15th, we reached out to request additional information in order to assist with your concerns; however, we have not yet received a response from your side. Your feedback is important to us, as we continuously work to improve our platforms and services. Should you require any assistance, please feel free to reach out to our support team so we can better understand your concerns and assist you accordingly. MEX Atlantic - Part of MultiBank Group
Customer service is not really good…
Customer service is not really good when you ask question
Reply from MEX ATLANTIC2026-05-05
Dear Client, We regret to hear about your experience. Providing prompt, clear, and professional assistance is a key priority for us. Your feedback is important, and we would appreciate the opportunity to address your concerns. Kindly share your details with us so we can follow up and assist you accordingly. MEX Atlantic - Part of MultiBank Group
Very good service.
Reply from MEX ATLANTIC2026-05-05
Dear Client, Thank you for your positive feedback. We are pleased to hear that you are satisfied with our service. Your support is greatly appreciated, and we remain committed to maintaining a high standard of service. MEX Atlantic - Part of MultiBank Group
Be Careful Scamme company No make…
Be Careful Scamme company No make Deposit because didn't Payment my 70.000 usd and tell me didn't pay ( if need i have all Proof documents) my account number: 919562
Reply from MEX ATLANTIC2026-06-22
Dear Hasan, We regret to hear about your concerns and appreciate you bringing this matter to our attention. On May 4, we reached out to request additional information in order to assist with your concerns. However, we have not yet received a response from your side. As a regulated financial institution, we are committed to maintaining a fair, transparent, and secure environment for all clients. We take all feedback seriously and are dedicated to addressing client concerns in a professional manner. If there are specific details or information you would like us to review, we are more than willing to look into them. Please feel free to reach out to us or our Customer Support team directly so that we can provide the assistance you need. MEX Atlantic - Part of MultiBank Group
They will eventually freeze your account one day and not give you back your profits/funds
I had been trading with MEX long time.Maybe 3 years or more. My trading had always been very basic and simple. Manual trades when free some times following news announcements or trades via EA like a EURUSD bot i was having with martingale logic. I was trading this year with a frequency like 2 trades per week only. Poor results, last 2 months i could only see losses. I had no issues with the broker; either via email or thru their online support chat they were reverting promptly and professionally. Friday last week i received an email they terminated my account. They asked me to withdraw my funds. However they stopped answering any emails and as you guess no withdrawal is honored. I am really astonished they try to forefeit profits of such a basic trading style to avoid pay them while the account is under review as i guess they try to see which profits to cancel so as to pay out less. so guys be careful. They let you trade for some years but when they see you have or have had some profits they will freeze your account like me, not giving you your money and they may find all excuses not to pay you. Trade with a reputable broker instead regulated by Tier 1 regulators not to have problems. My trading account was the 804023 update 30/4 Things are getting worse. Nobody reverts to any of my emails any more: Cs, my account officer or the compliance team. Withdrawal button has been disabled and last withdrawal cancelled. seems they are keeping all the money after stopping any communication. you want to keep trading with them. Go ahead lose all your funds... Update 18 May Eventually unfrozen the account and was able to withdraw all funds including profits. This period they are reviewing many client accounts so many of you may have issues.
Easy of trading and transaction
Reply from MEX ATLANTIC2026-04-24
Dear John, Thank you for your review. We are pleased to know that your experience with trading and transactions has been smooth. We appreciate you taking the time to share your feedback. MEX Atlantic - Part of MultiBank Group
Super eladir
Reply from MEX ATLANTIC2026-04-20
Dear Zeyn, Thank you for your feedback. We are pleased to know that you are satisfied with your experience. We appreciate you taking the time to share your thoughts. MEX Atlantic - Part of MultiBank Group
Great
I just get started trading in this broker, so far i dont see any problem.
Reply from MEX ATLANTIC2026-04-20
Dear Client, Thank you for your feedback. We are pleased to know that your experience so far has been smooth and without any issues. Should you have any questions, please feel free to reach out. MEX Atlantic - Part of MultiBank Group
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