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Construction & Manufacturing

Xiaomi Global

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404 reviews

2.7404 reviews
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About Xiaomi Global

Data updated
Website
mi.com
Category
Construction & Manufacturing
Location
China
Status
Unclaimed
Last 12 months
79 reviews
Replies to negative
4% (9/223)
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About this business

Xiaomi Corporation is a Chinese multinational electronics company founded in April 2010 and headquartered in Beijing. Xiaomi makes and invests in smartphones, mobile apps, laptops, home appliances, bags, shoes, consumer electronics, and many other products.

Written by the business, not verified by us.

Is Xiaomi Global legit?

Xiaomi Global (mi.com) has a 2.7 out of 5 rating on OK.one, based on 404 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. Opinions are polarized: 40% rate it 4 stars or higher while 50% give 1 star; The business has replied to 4% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were let down by their experience overall, expressing deep frustration with the brand. Many people were dissatisfied with the customer service, complaining about unhelpful support, broken promises, and lengthy repair delays. Consumers also reported frustrating hardware flaws, intrusive advertisements, software bugs, and unexpected device failures after just a few months of use. Some reviewers were happy with the overall device performance, praising the bright displays and smooth everyday functionality for the price. A few other people also felt that the cameras took clean photos and that the devices offered good value for budget buyers.

Auto-generated from all reviews of this business. For reference only.

What people say

The devices are really good for the…

The devices are really good for the price, if your from any 1st world country its not for you but in South Asia and africa the brand isna deal breaker , MI is the most sold in india which says alot of it's quality and performance

Just got my xiaomi mi10 lite 5g this…

Just got my xiaomi mi10 lite 5g this week and am very happy with it. It's fast, its clear and has been a positive experience so far. A bit worried about the longevity given some reviews on here, which I hadn't read before I bought it. Bloatware is usual. But I am liking it! The 64 megapixel camera is nice (Sony sensor). The others pretty pointless. I am happy overall. Great value for money.

I bought 2 mobile devices from xiaomi…

I bought 2 mobile devices from xiaomi and both are damaged due to bettery problems and just within 2 years. really bad experience. I will never buy anything from their company and i recommend to stay away from this scam company.

Xiaomi makes high-performance Android…

Xiaomi makes high-performance Android phones that run the latest specs and hardware and then it sells them for around 60% less than the competition. It has always done this. And this is why it has grown so fast.

Bought a Redmi Note 9 Pro 2 weeks ago

Bought a Redmi Note 9 Pro 2 weeks ago. I am absolutely delighted. My old Samsung 8+ was needing too many charges so time for a new phone. I was apprehensive but no need. I bought from Mi store at £209 which included Mi Band 5. The phone is pure quality. The screen is crystal clear and a joy to watch movies and football. I am still learning about the camera but so far I am really impressed. Clarity is excellent. The Mi Band 5 is also really good. I transferred to this from my Samsung Gear Sport. It's obviously more basic but does most things apart from making payments as no NFC. I have no issues recommending Xiaomi.

Great phones, very happy

My daughter and I recently bought Xiaomi Redmi phones. She has a Note 9 and I have a Note 9 Pro. We have no complaints so far, excellent phones for the money.

Really good as long as you don't have a…

All good as long as you don't have a problem. I've been really lucky using Xiaomi stuff, I've been impressed with there updates which seem better than most and they are pretty flexable. There kits great for the price. But you need to understand they are not a Western company so don't expect A+ customer services if you have issue. (TBH don't expect A+ service from any phone company any more) Hopefully some of the big UK network pick them up in place of Huawei who in my mind need removing from the face of the earth.

Great price, great service, great phone

I ordered a Redmi Note 9S on 20th and delivered by DHL express from France (to UK) on 22nd! Amazing service, very easy to order and had tracking info etc when it had left as well. Phone arrived and is amazing and for the price it has the lot. It even came with a case and screen protector.

Smooth transaction

I normally never review, but after reading the many negative reviews I had to share my experience. After I ordered a mobile off their official store, I stumbled across the reviews on trust pilot and was very worried. However my experience was very good, ordered on Monday, received on Wednesday, no problems at all. I hope my case is not an anomaly. (UK customer)

SKV4060GL Mi Handheld Vacuum…

SKV4060GL Mi Handheld Vacuum Cleaner.... Acquistato a fine novembre 2019 ha già smesso di funzionare.... Fin dall inizio ha aspirato poco per poi mollarci definitivamente.... Sto cercando di contattare l azienda per riparazione... Peccato mi fidavo di xiaomi.

Xiaomi True Secrets with the bussiness strategy

Althrough Xiaomi is a popular brand but there are some pros and cons of the mi products. As i have good idea of gadgets and i have been in this industry for last 3-4 years so i want to mention a genuine review with you guys. Redmi Note 8 pro- let's talk about it as it is recently launched before Redmi note 9 pro and i am using it. I found some security issues. As we all know Redmi products are available in less price but with amazing features. But how they cut money no one aware with it. As in Redmi mobiles you will found issue with its touch sensitivity and sensors. you can use touch even with cloths there is no skin recognizing sensor. As company can invest more money on its software and improve its software and can provide more effective features with user reviews. but they don't do so. They just once finish target for one smartphone and they they stop updating improving it. As they implement it in next model and they call those updated features as new feature in next model. But overall i see the processor and camera performance i do not find lack even during heavy use.

I had quite a good experience with the…

I had quite a good experience with the online shopping from the website. I've purchased my phone on 24th of May and then I read the reviews usually I always read them before the purchase but this time I told myself come on its the official website so when I did I got scared I wrote them on the next day to see if everything is ok and going as plan and they've told me that it's good I expected the phone until 30th of May and I received it on 26th witch is perfect and in good condition. So I'm rating 5 stars and I will purchase again.

Terrible promotion moves but fast…

Terrible promotion moves but fast delivery. They always break their own conditions regarding coupons etc. but delivery is still really fast and warranty works.

Ordered a Mi Mix 3 5g phone from mi.com…

Ordered a Mi Mix 3 5g phone from mi.com joining the april sales. The phone was on sale from 700£ to 239£ (I know on some places like O2 its 350£ so its not a big deal, but for example at vodafone its 700£as well). The phone was delivered the next day by DHL, perfect condition no damage on the parcel, no missing phone. Everything was perfect and I am very happy with the service and the price. I just wanted to leave this here after reading so many bad reviews. Thank you Xiaomi!

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