Excellent service
Excellent service. Amazing 5G phone that's much better value than my previous overpriced iPhones. Thx guys. 👍😁
About Xiaomi Global
Data updated- Website
- mi.com
- Category
- Construction & Manufacturing
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 79 reviews
- Replies to negative
- 4% (9/223)
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About this business
Xiaomi Corporation is a Chinese multinational electronics company founded in April 2010 and headquartered in Beijing. Xiaomi makes and invests in smartphones, mobile apps, laptops, home appliances, bags, shoes, consumer electronics, and many other products.
Written by the business, not verified by us.Is Xiaomi Global legit?
Xiaomi Global (mi.com) has a 2.7 out of 5 rating on OK.one, based on 404 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. Opinions are polarized: 40% rate it 4 stars or higher while 50% give 1 star; The business has replied to 4% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were let down by their experience overall, expressing deep frustration with the brand. Many people were dissatisfied with the customer service, complaining about unhelpful support, broken promises, and lengthy repair delays. Consumers also reported frustrating hardware flaws, intrusive advertisements, software bugs, and unexpected device failures after just a few months of use. Some reviewers were happy with the overall device performance, praising the bright displays and smooth everyday functionality for the price. A few other people also felt that the cameras took clean photos and that the devices offered good value for budget buyers.
Auto-generated from all reviews of this business. For reference only.What people say
BEST OF THE BEST
Amazing!
Amazing! I ordered the redmi note 10 pro and it arrived 3 days later, well packaged. The phone is AMAZING. Good job xiaomi!
Great phones shame they are not…
Great phones shame they are not provided by UK networks they are always ahead on technology.
My second Xiaomi Phone.
I have just purchased my second Xiaomi phone a Poco X3 NFC and could not be more Happy both with the speed of service and the phones that I have bought from them.
Reply from Xiaomi Global2021-04-28
Hi Lawton, Thank for your review, : )
Xiaomi are awesome
Xiaomi are awesome - reliable hardware at excellent prices. The only improvement would be to have some consumer feedback process, particularly for the software that goes with the hardware.
Reply from Xiaomi Global2021-04-28
Thanks Lomax, we are working towards it. : )
New customer hopes to be loyal customer
I had never heard of Xiaomi until a few months ago. I wanted a new phone and was surprised at the quality of specification offered for such a reasonable price, so I bought a Mi 10T Lite 5G. Was so pleased with it that I subsequently bought a Redmi 9 for my wife and then another Redmi 9 as a gift for my sister. Mi.com offers flash sales and other promotions, with a loyalty points system. I think they have converted me from being a new customer to a repeat and loyal customer when choosing my next phone!
Good prices
Good prices. Good job. Good teach Your team is god bless you
I got Mi 11 last week and I really love…
I got Mi 11 last week and I really love it! The blue color is so beautiful and the camera is excellent!
Redmi Note 9T. 5G is amazing. ❤️
After many years with the various iPhones , I decided to try out the android world. Initially I bought the Redmi Note 7 via Amazon and was very impressed with it. I decided to treat myself to a new phone and bought the Redmi Note 9T direct from Xiaomi UK. Ordered the phone on the evening of 8/04 and had it on the morning of 10/04. DELIGHTED with the new phone. 5G speeds are unreal and the battery lasts sooo much longer. 😀 Thx guys. X
Reply from Xiaomi Global2021-04-14
Hi Aodan, Thanks for your comments and hope you would enjoy using it.
Easy to use website with easy payment…
Easy to use website with easy payment options. The loyalty points are a great bonus too!
Reply from Xiaomi Global2021-04-12
Thank you for your review. : )
Amazing product range and service
Amazing product range and service, looking forward to seeing many more IOT items coming into the UK market as I can't wait to fill my home with them 😁
I've been using a mi 10t lite since…
I've been using a mi 10t lite since around Christmas time as I need a new device , I'm really surprised at the value for money 4 months in and it's still going strong
Reply from Xiaomi Global2021-04-12
Thank you for your review. If we can assist you further, please don't hesitate to get in touch.
Amazing products and really affordable.
Lovely service
Lovely service, highly recommended!
Reply from Xiaomi Global2021-04-09
Dear Elephant, Thanks for your sharing, really appreciated!
Good product and nice service
Good product and nice service! Strong recommend!
Reply from Xiaomi Global2021-04-09
Thanks Zhang, We will continue to produce the best value product and provide best service.
Best phone
Best quality and price in the world.
Reply from Xiaomi Global2021-04-09
Dear Li, Thanks for your review, really appreciated, we are proud to see this.
Perfect products and Great service!!
Reply from Xiaomi Global2021-04-09
Hi Michael, Thanks for your review, really appreciated!
Good online shopping experience and fast delivery
Purchased one Mi 10T Pro with Fan Festival discount few days ago from mi.com, which is a really high performance device.
Reply from Xiaomi Global2021-04-09
Hi Arthur, Thanks for your review, really appreciated!
GREAT experience, highly recommended!
Decent offer with smooth buying experience, definitely will come back!
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