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Construction & Manufacturing

Xiaomi Global

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404 reviews

2.7404 reviews
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About Xiaomi Global

Data updated
Website
mi.com
Category
Construction & Manufacturing
Location
China
Status
Unclaimed
Last 12 months
79 reviews
Replies to negative
4% (9/223)
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About this business

Xiaomi Corporation is a Chinese multinational electronics company founded in April 2010 and headquartered in Beijing. Xiaomi makes and invests in smartphones, mobile apps, laptops, home appliances, bags, shoes, consumer electronics, and many other products.

Written by the business, not verified by us.

Is Xiaomi Global legit?

Xiaomi Global (mi.com) has a 2.7 out of 5 rating on OK.one, based on 404 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. Opinions are polarized: 40% rate it 4 stars or higher while 50% give 1 star; The business has replied to 4% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were let down by their experience overall, expressing deep frustration with the brand. Many people were dissatisfied with the customer service, complaining about unhelpful support, broken promises, and lengthy repair delays. Consumers also reported frustrating hardware flaws, intrusive advertisements, software bugs, and unexpected device failures after just a few months of use. Some reviewers were happy with the overall device performance, praising the bright displays and smooth everyday functionality for the price. A few other people also felt that the cameras took clean photos and that the devices offered good value for budget buyers.

Auto-generated from all reviews of this business. For reference only.

What people say

UK. Ordered phone from mi.com UK

Was very worried with reviews about empty boxes being delivered but order was delivered in well sealed undamaged box. Ordered Monday delivered Saturday, very pleased. Only comment, tracking didn't update until day of delivery. Really happy with phone too.

My Redmi 5A

Dear Sir, I went to the service centre “PRIYANKSHA COMMUNICATION” in Burdwan on 10/02/2020 in order to have a service for my Redmi 5A mobile set. For your information, I am fully satisfied with the service asked for. In this connection it also may be worth mentioning that the employees behaved with me a good behavior. Yours faithfully, Sk. Kamaluddin, Golapbag, Burdwan. 13/02/2020

Low product quality and after sale care

Just bought a selfie stick the day before Christmas. Came several days later to exchange it for a Bluetooth version but they were out of stock. Then instead of providing a refund they only give a voucher to buy something else. Although the design looks good really disappointing after sale service. Also bought last year 2 pens from them in the past but both broke within a couple of days. Thought at the time it was just bad luck but looking at some of their product reviews does not seem they care about the quality and hence lack of after sale care. Finally they don’t accept Amex, typical of low quality shops.

Hello I Am Athul.from india-kerala

Hello I Am Athul.from india-kerala. my phone no-9995102936. I've been using Redmi Note 5 Pro Mobile for one year and Redmi Note 5 Pro is the best mobile I've ever used.recently had an incident because the Redmi Note 5 Pro is the best phone I've ever used. As I was riding my bike, the phone sliped from my hand and the bike went up, got off the phone and fell into the water. immediately turned off the phone and set the phone on after three hours. The phone's display has exploded. Then the phone became a bend and I thought the phone was no longer useful. But now I use the Redmi phone as conditioner. I am very happy to use the Redmi phone. But I am a bit worried right now I want to pick up the Redmi New Model phone. But I can't get this phone exchanged. When the phone is exchanged, the display is broken and the phone bend is very probable. Because of that, I can't do phone exchange. I can still use the phone as a good condition because of the phone's body quality and display quality. I want to exchange Redmi's for a new phone. So your business is asking you to make an option.pls help.

I now have 4 Xiaomi products

I now have 4 Xiaomi products. Mi band 3, Smart Scales, Redmi Airdots and the MI9. Love them all for such a bargain. I purchased all through Ali-express so haven't experiences any customer service direct from Xiaomi yet but all i can say is that their products are great and especially for the price.

I have two products from Xi

I have two products from Xi. Band 3 and Redmi 6 32gb/3gb ram, great products at the very attractive price. Both are kept updated and I have no issues so far. Band keeps charge for about 20-25 days the phone about two days! I can definitely recommend.

We need themes all around the world....

I don't like the fact that if you're living in the UK you can't install any themes because of region restriction whatever... I've got a MI 5 Plus for 1 year now, got it for £125 New, I've had many Samsung phones but since the prices went higher I've decided to buy something cheaper and with the same specs at that time ; Octa core, 3gb RAM and a whopping 32gb storage haha. I've managed to break the screen and I found £15 replacement display on a chinese website, how amazing. Cheap fix did it myself. For that money I've got no complaint's , incredible value-price product. p.s: still waiting for dark mode Thank you.

I never understood why Xiaomi has bad…

I never understood why Xiaomi has bad reviews. Their products are really cheap and decent. I have been using their Mi Max phone for awhile and it is really good for its price. I have no issues with the phone I'm using and I hope it continues to stay that way!

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