MicroPerfumes is an online fragrance retailer offering customers a convenient way to explore, sample, and shop a wide selection of authentic fragrances.Our collection includes fragrance samples, travel sprays, and full-size bottles from many well-known designer and luxury fragrance brands. Samples and travel sprays allow customers to experience a fragrance before deciding whether a larger size is right for them, while our full-size selection provides additional options for customers who have already found a scent they enjoy.All fragrances sold by MicroPerfumes are 100% authentic. Our sample vials and travel sprays are independently rebottled from genuine fragrance products and are not produced, licensed, or endorsed by the original fragrance manufacturers. Product pages include photos, size information, and comparison guides to help customers understand the available formats and choose the option that best fits their needs.We offer hundreds of fragrance selections across a variety of scent families, including fresh, floral, woody, citrus, gourmand, and aromatic fragrances. Our goal is to make discovering new scents easier and more accessible, whether a customer is exploring fragrance for the first time, searching for a new everyday scent, or purchasing a fragrance as a gift.Orders are carefully prepared and shipped from our California facility. Our customer support team is available to assist with order questions, product information, shipping concerns, and other customer service needs.
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Is MicroPerfumes legit?
MicroPerfumes (microperfumes.com) has a 3.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 35% give 1 star; The business has replied to 9% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
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Reviewers had a great experience with this company. Customers love having the fantastic opportunity to sample various luxury perfumes and find their favorite scents before fully committing to expensive bottles. People frequently mention that shipping is remarkably fast, packages arrive securely, and the overall pricing deals are exceptionally reasonable.
However, some customers also noted frustrating experiences when receiving incorrect items or missing products entirely in their shipped packages. Reviewers were not happy with the slow customer support, mentioning that inquiries are frequently ignored or left unresolved for days. Shoppers explained that resolving order modifications or getting timely help when mistakes happen proved to be quite difficult.
Auto-generated from all reviews of this business. For reference only.
Tried to order BOGO from clicking an add sent to me, thought I ordered it, got just one.
Sent a message saying I thought I was getting two, was told I didn’t order two…
Fine. But you know you had the promo, you know I ordered it during the promo, you know I intended to use the promo; instead of offering to help at all or let me fix the purchase, you just tell me I messed up and need to do it right next time. There will be no next time.
A mistake is a mistake, but this was an easy fix on their end and they don’t bother.
Reply from MicroPerfumes2026-08-05
Thank you for sharing your feedback. Promotional offers require the qualifying items to be added to the cart and the discount to appear before checkout. Orders are fulfilled based on the items and pricing confirmed in the completed order, and promotional items cannot always be added retroactively after an order has been submitted. We are sorry the offer and checkout process did not meet your expectations and appreciate the feedback.
I won’t buy from Microperfumes again. They charge so high for tiny samples. I misjudged the size on the site, and spent $100 to get four tiny samples. Many of these stores give you these samples for free if you ask. They won’t give refunds. To consumers, make sure to review the sizes carefully. Don’t overpay. I had a much better experience with Scentbird and Arvella fragrance.
Their samples have to be diluted or something. I got a very strong 8 hour cologne (Chanel Bleu) along with a bunch of other samples they didn’t last but 30 minutes. There’s just no way. And no my nose didn’t become nose blind, this is me dojng all the tricks and what not and even having other people smell me to see if they were still projecting.
I just want to give a HUGE thanks to micro perfumes for how accommodating they were with my order. I had some issues with receiving my package, which was totally not their fault and they still sent me another perfume. They handled it so fast and professionally and I couldn’t be happier. I am definitely going to order again. I highly recommend getting your fragrance from them :)
I ordered a fragrance after entering my email into the 30% cashback prompt on the site. I expected the offer to apply to my purchase. Later, customer service informed me that the system did not register the specific link, so they could not apply the reward retroactively.
The promotional process feels misleading since entering your email right before checkout apparently isn't enough. It's no problem in the end, but make sure you strictly follow their exact link structure if you want to get the actual deal.
Absolutely horrible customer service. If you have any problems, don't expect a resolution that you like. I have ordered hundreds of dollars of fragrances from them. I suggest that you go with another company. There are plenty out there. The fragrances were fine. Slightly overpriced compared to fragrancenet.com, Scents of mood, and scentsplit as just a few examples. I purchased a full bottle and it was expired by several years. I paid $33 and they asked me to ship it back before they would give me a refund! I gave them the batch code took pictures and everything. They doubled down on the return. As you may know you are not supposed to return fragrances that are supposed to be taken out of circulation because they could be resold. I was treated very poorly with no signature in emails and lots of typos. Seemed like a one-person shop to me.
I bought perfume from Microperfumes. I paid a ridiculous price for the same thing dept stores give away free, but that’s not even my issue… the tiny glass vial arrived broken inside a little plastic baggie with what little perfume there was spilled out! I immediately took pictures & contacted them yet they just kept saying NO REFUNDS. What? They mailed a little piece of glass in an envelope, not even a box and expect me to be responsible for that?!! I will NEVER buy anything from them again!!!!!
Customer support is nonexistent, took forever to get back to me. Imagine placing a 500 dollar order and them not even paying attention enough during shipping to include packing slips and ALL of my products instead of missing some. Imagine waiting 5 business days for a response. Imagine way overpaying for the “opportunity” to do business with them. Overpriced decants brought to market levels with “sales”, slowest handing and processing times in the business. 1 million happy customers? Yeah, I’m sure a lot of folks are stopping by once and only once.
By the time they reached out I already charged back to my card. DecantX, DecantHouse, ScentSplit, all their competitors do it so much better than microperfumes. I tried to do business with them again hoping they could salvage their reputation with me, they don’t even want to process my orders.
Nice job sacrificing hundreds of dollars in sales over less than 50 bucks, pathetic, nice business sense! Good riddance, you were only mildly useful for the Chanel decants since Chanel sends cease and desists to decanters and resellers, but those can be sourced from eBay.
I ordered like 76.65 dollars worth of trial perfumes but they were send to wrong address never got them I’m trying to have them send to my current address since I already paid for them but I can’t seem to get a whole of any one at the company please help
I wanted to test drive scents at home, not in the perfume counter with all of the competing scents that make me ill. So this seemed like a good way. My order came quickly and everything I ordered was included.
That said, I must question if these are legit samples. I ordered 18 different samples, many of which have a distinct color in the full bottle, yet ALL of the samples are 100% clear... not even a hint of tint! Small size should not eliminate all color. If I open a cola, and pour a tiny bit in a glass, the liquid is less opaque but it does not lose all of it's color as if it is bottled water. I have also received numerous official samples of perfumes in brand packaging that are not clear liquid. So I can't understand how repackaging into tiny vials somehow removed the color from genuine fragrances that are amber, pink, lavender, blue, or green liquids...
I've purchased many colognes from micro perfumes and haven't had any issues up until today. They printed the wrong address or had an address error on my package which it was returned. I notify customer service and they asked me for the correct address which was no issue. But then I mentioned that they were forgetting the unit number on the address. Then they became very snarky incentive very smart aleck email response stating they didn't forget anything and became very unprofessional. This will be my last time purchasing anything from them
I bought a cologne from them that they said was a perfume, but the only thing you can smell is alcohol, and it doesn't last even for 15 minutes. I will never deal with them. Scam.
Extreamly painful and unprofessional customer service. Significant delay in shipment and response was to wait for few more days till issue resolve on its own. One of the bottle of perfume was broken and even after acknowledgement of the issue, did not offered refund.
My order arrived remarkably quick. My complaint is that my order was incomplete. I sent numerous emails to the company with no response from them. This is totally unacceptable and quite frustrating. I will give it another day or two in hopes to hear from them.
I was extremely excited when I received the package but just as rapidly as I got the package I was I totally disgusted!!
UPDATE: I am changing my review to reflect a change in my opinion. I will now rate microperfumes five stars.⭐️⭐️⭐️⭐️⭐️.
They quickly replied to my issue and corrected it with good communication and understanding.
I will purchase from them again.
Thank you MicroPerfumes.
Reply from MicroPerfumes2026-08-05
We are so pleased to hear that we were able to resolve the issue with your incomplete order to your satisfaction. It means a lot to us that you updated your review to reflect your positive experience with our customer service and the resolution of your concern. We truly appreciate your understanding and your willingness to give us another chance. We look forward to serving you again in the future!
I ordered 3 colognes, and they were to give u a store credit or cashback., the store credit was higher so I selected that option , which could be used 30 days after purchase. The 30 days have since pasted and there's nothing showing the store credit on my account, I've emailed them several times and put in a complaint with the BBB.
Do not do business with these people!!!!.... scammers. Once I saw their only means of contact was by email, no phone etc., I should have known they were low grade., so your emails are easily ignored., and no phone, which would be ringing all day with complaints. Disgusting.
1 star.
I ordered a full-size bottle of Maison Margiela By the Fireplace from MicroPerfumes, a fragrance I know well and have purchased/worn multiple times before. The bottle I received smelled noticeably alcohol-heavy, weak, and inconsistent with the full-strength product I’m familiar with.
I contacted MicroPerfumes to return or resolve the issue, but their response was essentially that batches can vary and that opened products are not eligible for return. That policy does not make sense for a fragrance-quality issue, because the problem cannot be discovered without opening and spraying the bottle.
They did not offer to inspect the bottle, provide a replacement, or make any meaningful attempt to resolve the concern. Based on this experience, I would not buy a full-size fragrance from MicroPerfumes again and would not recommend them for anyone expecting retail-quality product strength or customer support when something seems wrong.
Most of the fragrances I bought smell like it's cut with straight alcohol. The scent does not last for more than a half hour. I don't expect every fragrance to last 4 hours. But by the time I'm leaving in the morning the smell is completely gone. The Chanel Bleu and Million are the only fragrances that smell the way they do in the bottle. And the Chanel Bleu just doesn't last longer than a half hour. I've only sprayed the Million on my arm never wore it out. The Invictus isn't as bad as the rest with the alcohol smell. It still doesn't last more than a half hour. Azzaro Chrome and Spice Bomb are trash.
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