I have ordered 7 5mg atomizers from…
I have ordered 7 5mg atomizers from them. Some of the fragrances seem legit. Others are clearly cut with alcohol. I'm buying from Scent Decant next time.
About MicroPerfumes
Data updated- Website
- microperfumes.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 193 reviews
- Replies to negative
- 9% (7/82)
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About this business
MicroPerfumes is an online fragrance retailer offering customers a convenient way to explore, sample, and shop a wide selection of authentic fragrances.Our collection includes fragrance samples, travel sprays, and full-size bottles from many well-known designer and luxury fragrance brands. Samples and travel sprays allow customers to experience a fragrance before deciding whether a larger size is right for them, while our full-size selection provides additional options for customers who have already found a scent they enjoy.All fragrances sold by MicroPerfumes are 100% authentic. Our sample vials and travel sprays are independently rebottled from genuine fragrance products and are not produced, licensed, or endorsed by the original fragrance manufacturers. Product pages include photos, size information, and comparison guides to help customers understand the available formats and choose the option that best fits their needs.We offer hundreds of fragrance selections across a variety of scent families, including fresh, floral, woody, citrus, gourmand, and aromatic fragrances. Our goal is to make discovering new scents easier and more accessible, whether a customer is exploring fragrance for the first time, searching for a new everyday scent, or purchasing a fragrance as a gift.Orders are carefully prepared and shipped from our California facility. Our customer support team is available to assist with order questions, product information, shipping concerns, and other customer service needs.
Written by the business, not verified by us.Is MicroPerfumes legit?
MicroPerfumes (microperfumes.com) has a 3.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 35% give 1 star; The business has replied to 9% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers love having the fantastic opportunity to sample various luxury perfumes and find their favorite scents before fully committing to expensive bottles. People frequently mention that shipping is remarkably fast, packages arrive securely, and the overall pricing deals are exceptionally reasonable. However, some customers also noted frustrating experiences when receiving incorrect items or missing products entirely in their shipped packages. Reviewers were not happy with the slow customer support, mentioning that inquiries are frequently ignored or left unresolved for days. Shoppers explained that resolving order modifications or getting timely help when mistakes happen proved to be quite difficult.
Auto-generated from all reviews of this business. For reference only.What people say
I ordered the mini samples
I ordered the mini samples. I tried about three or four of them. It smells like the genuine perfumes, but they don't last long. Genuine perfumes generally stay on your clothes for days. I usually spray perfume and cologne on my clothing rather than my skin. Some of these barely stayed smelling 2 hours. Very disappointing! I spend $30 for several of these mini samples. I feel this was a waste of my money.
There stuff is watered down but my…
There stuff is watered down but my last order they shipped the wrong thing and i would have to pay to ship it back for them to send me the correct thing that i ordered so i wouldn't recommend it
I ordered 4 travel size samples because…
I ordered 4 travel size samples because I was moving. ordered 4/21 and I paid the 11.99 EXTRA SHIPPING cost for 2-3 day shipping. I leave on the 26th. It's coming 4/27. Fudge this company. they refuse to make it right and I'll never order again. This was my second time trying them and I had trouble with them being a day late with delivery with that one too. I don't know why I bothered trying them again, they clearly don't care about their customers or having repeat customers. I was going to buy my family and friends the actual perfumes for their birthdays and christmas but FUDGE THAT! this was a 70$+ mistake and I'l never use this company again nor would I ever tell my friends to try it
Reply from MicroPerfumes2026-08-05
Thank you for sharing your feedback with us. We are very sorry to hear that you were disappointed in the delivery speed of your expedited package. We do our best to ensure that orders are always shipped out promptly so that they arrive on schedule. Our Express shipping option requests that customers allow 1 business day for processing, and the package is then delivered within 3 business days from the ship date (weekends and holidays not included). We can see that your order was processed and shipped out the day after you placed it (4/22), and was delivered on the third business day, after the weekend. We apologize if these details were in any way unclear and we will be sure to look into this issue further. We appreciate you taking the time to share your experience with us.
Very poor customer service
Very poor customer service. Refused to respond to multiple messages about being overcharged when their advertised discount was not recognized. They ignore customers completely.
Never ever think to buy at this company…
Never ever think to buy at this company all perfume are fakes they put to much alcohol fakes fakes dont buy at all
Great Experience
First, I love that Microperfumes exists. There are so many great perfumes out there that are terribly expensive and I like that you can try them for cheap. They have such a variety that it can be overwhelming, which is good - that means they probably have whatever you're looking for. Plus, they're always having sales! I've only ordered from them once before but I fully intend to do so again. Ordering was easy and the shipping was fast and secure. When I got my order, I was missing one of my scents, and they helped me resolve the issue quickly and with ease. Thank you Microperfumes!
My box came empty and I reached out to…
My box came empty and I reached out to them numerous times and no one has responded to me to help resolve the issue
Rubbing Alcohol??
My first order was just fine. I ordered a second bottle of baccarat rouge 540 ($65/xl travel size) and it had a distinct chemical smell. I wrote in multiple times and after over a week got a response from microperfumes who sent a replacement. This replacement is absolutely 0% perfume and 100% rubbing alcohol. I’ve sprayed it on multiple surfaces, let it sit for a few days, came back to it. It smells purely like alcohol nothing else. I sent this feedback to them and requested a refund and they are refusing to refund me. I would stay as far away from microperfumes as possible.
Worst customer service
Been sending them multiple Emails absolutely no response it’s been 2 weeks I purchased 4 travel sprays “ buy 2 get one free promo” and it did not apply I’m so pissed no one has contacted me about this
I ordered 9 products from this company…
I ordered 9 products from this company at one time. I received 6 of the 9 ordered and paid for. When I reached out to customer support to inform them of the missing 3 products, they wanted pictures of my order. I took pictures and sent it to them. Their response was "We have verified the order is 100% correct through our packing videos" and sent a picture of a random 3 boxes sitting by a computer keyboard. Ive used them for a very long time and never have had an issue and their response was "file a claim with your bank and we will cooperate with providing the packing videos" I obviously am not filing a claim for 50$ but I do want people to know this company is unapologetically fraudulent. Proceed with extreme caution.
Be Warned!
I received a $30 sample size vial of perfume. It was a tiny glass bottle in a small ziplock baggie mailed to me in an envelope, not a box. Not surprisingly, it arrived with the glass broken and the perfume spilled out. I immediately contacted Customer Support and sent pictures. Their response was, “Perfume is Final Sale”. Beware!
Terrible customer service with rude and…
Terrible customer service with rude and condescending customer service rep. Terrible prices. Package never arrived and customer service was not helpful at all and took forever to reply
Counterfeit In Unbranded Bottles With False Authenticity Claims
My girlfriend works in the fashion industry, and deal directly with their fragrance departments. I've bought her several of her favorite scents at Microperfumes (MP) thinking she would be happy. She wasn't because she explained to me that this company does not have the rights to any of the actual "branded" formulas we normally buy in the retail shops. Not a single company granted this directly to them for redistribution. She explained to me that they buy their fragrances in bulk from China, by the gallons, and fill their own bottles claiming it to be authentic, but it is not. She took all of the ones I bought her from MP and had me blind smell test and I could definitely tell a difference. Most of the MP ones don't even smell like the "branded" bottles you get from the retailers. She explained to me that China attempts to "reverse engineer" the scents to try and come close as possible. Then they sell it in massive quantities to companies like MP to pass them off as "authentic" in which they are NOT. People buying from MP are funding overseas counterfeiters. Just like the days of fake Gucci bags and fake Rolexs that keep pouring into the US. Only buy stuff that is "branded" and from retailers. MP can't put it in a "branded" bottle because if they got caught, it would be very bad legally for them. So they stick to unbranded bottling, a ubiquitous safe haven. If you like it great, that's on you. But I don't like to be told that it's authentic, when it's NOT. I've now read many complaints about MP that their scents also seem watered down, that's because it's counterfeit. They don't have the "secret" formula these fragrance companies create. It's safer and smarter to buy "branded" bottled fragrances only.
Check for vial fullness
Placed first order since seeing their ad on Facebook, got the loui vuitton imagination and creed aventus. The only Issue was for the loui I only used it once and that was it even tho I got the travel spray which last for 50 sprays or so, contacted customer service, which they took their time on replying but long story short they made it seem the issue was my doing and there was no way they could have made an error on my order. I will say experience is bitter sweet for being my first time buying from them, definitely not going that route again since you pay a high price for a sample, would not recommend since there's a variety of sites that sell the same service.
Good experience
Great first experience with the company. Ordered two sample spray perfumes. Both smell nice. Great way to try new scents before buying. Will definitely order more.
DO NOT BUY
DO NOT BUY – Paid for 3-Day Shipping, Never Received My Order Review: I am extremely disappointed with this company. I paid for 3-day shipping, and it has now been over one month with no delivery. The package has been stuck in transit since February 27, with USPS showing “arriving late” and no updates. What is worse is the complete lack of customer service. I contacted Micro Perfumes multiple times and received no response at all. I paid for a service that was not delivered, and no one is taking responsibility. USPS says to contact the sender, and the sender is completely unresponsive. This is unacceptable. At this point, I consider this a loss of money and a very poor customer experience. I strongly advise others to avoid ordering from this company, especially if you are paying for expedited shipping.
They sent my order to the wrong address…
They sent my order to the wrong address AND the wrong STATE. Will not respond to messages. Chat button does not work. Never again.
Products are great. Client services hard fail
I will start with the good. Great value for trial and smaller sized fragrances for those wanting to truly try before committing to a full size fragrance. Now the part that’s the issue. Customer service. 1) slow to reply and turnaround time. If you have an issue with an order there’s only so much you can do to self serve and then it’s too late to correct the order. 2) items ship before customer service returns inquiries and uses the excuse of items being already shipped when labels for tracking have not been scanned in by the post office which means there is a clear gap in customer care alignment. 3) lack of accountability for the disconnect in customer care unless you know and mention consumer rights in communication.
Disappointing
I got a bunch of different samples including Louis Vuitton imagination which I wear all the time. Every one of them smells almost the same and like it's been watered down. The imagination didn't even last 5 minutes after I put it on. Super disappointed would not recommend.
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