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Travel & Vacation

MilitaryFares

Claimed

107 reviews

4.6107 reviews
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About MilitaryFares

Data updated
Website
militaryfares.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
107 reviews
Replies to negative
0% (0/5)
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About this business

MilitaryFares.com helps service members and their families travel farther with simple, affordable airfare. Includes exclusive military-only savings on flights, hotels, and more.

Written by the business, not verified by us.

Is MilitaryFares legit?

MilitaryFares (militaryfares.com) has a 4.6 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how simple it is to navigate the website and secure fantastic discounts on their flights. People really appreciate the fair pricing and the quick booking process that makes planning trips remarkably stress-free. However, some people mentioned issues regarding unexpected baggage fees and extra costs that were not clearly explained during the initial reservation steps. A few consumers also noted that final prices occasionally ended up similar to or even higher than booking directly through the airline website. Travelers occasionally experienced minor delays in receiving their official airline confirmation numbers after completing the purchase.

Auto-generated from all reviews of this business. For reference only.

What people say

I like the fact we can use our service…

I like the fact we can use our service discount but dislike is when we get our confirmation time scheduled we’re immediately changed without notification.. this is not the first time this has happened before but we are trying to be patient but the inconvenience of time changes or delays are very frustrating.. please do better in this field especially with the airlines bookings.

⭐☆☆☆☆ UPDATE REVIEW

⭐☆☆☆☆ UPDATE REVIEW This company performed so poorly that I actually logged into a second Gmail account just so I could leave an update. If you haven’t read my original review, the short version is that MilitaryFares failed to notify me that my wife’s reservation had been canceled, failed to notify me that my flight had been canceled, and left me spending five hours driving and roughly $100 in diesel fuel and hours on the phone trying to sort out a mess entirely of their own making. After all of that, I was “generously” offered $50 in compensation. For perspective, I lost more than that just driving to the airport for a flight that no longer existed. I informed the employee that the offer was unacceptable and spent another day and a half attempting to reach a reasonable resolution directly with the company. Every attempt was met with delays, excuses, and an apparent inability to connect me with anyone empowered to make decisions. Eventually, I informed them that I was done playing the game. I gave them until 5:00 p.m. to resolve the issue fairly or I would initiate a chargeback for services not provided. Funny thing happened. The moment a credit card company became involved, MilitaryFares suddenly discovered a sense of urgency. Unfortunately for them, the deadline came and went, so I followed through and initiated the chargeback exactly as I said I would. At 9:30 p.m.—more than four hours after the deadline—I received a call offering $200 in compensation. I told the representative that sounded fair and informed him that I would attempt to cancel the chargeback. Thankfully, my bank allowed me to do so. Which brings us to today. My wife’s ticket was canceled on June 15. The refund should have been processed long ago. Yet somehow, I’m still waiting. What I’ve learned from this experience is that customer service at MilitaryFares appears to operate on a very simple principle: your problem is not important until your bank gets involved. So today I gave them the same ultimatum regarding the missing refund. We’ll see if they take it more seriously this time. At this point, if I had a dying relative on the opposite side of the country and MilitaryFares offered me a free ticket to get there, I’d grab a pogo stick and start bouncing. It would probably be more reliable, and at least the pogo stick would keep me informed when it changed direction.

Horrible customer service...

Horrible customer service.... got the runaround paid in U.S. currency... they paid using some kind of foreign funds,so the air agency in this case United wouldn't even discuss with me changing flights... even though the flights are an entire month and a half out. I would never use Military Fares again.. so long as I live... and would highly recommend to anyone considering using their service avoid it as though it had the plague. Horrible experience!

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