Your shipping is outrageous
Your shipping is outrageous! $$$
About MiniInTheBox
Data updated- Website
- miniinthebox.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 146 reviews
- Replies to negative
- 63% (237/378)
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About this business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
Is MiniInTheBox legit?
MiniInTheBox (miniinthebox.com) has a 3.0 out of 5 rating on OK.one, based on 976 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 63% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Many customers frequently mention that the official online website is extremely easy to navigate, allowing shoppers to quickly find the exact products they need. People also deeply appreciate the remarkably smooth ordering process, helpful size descriptions, and reasonable prices offered across various lifestyle items. However, some customers also noted that certain items did not match their online expectations, mentioning poor product quality or unexpected extra fees. A few reviewers were quite disappointed, reporting that purchased goods looked completely different from the website pictures or fell apart quickly during normal daily use.
Auto-generated from all reviews of this business. For reference only.What people say
Had Challenges With Inputting…
Had Challenges With Inputting Information. Are The Shirts True To Size?
good selection of clothing
difficult to find the type of clothes you are looking for.search engine not very accurate
Pending,
1. You are asking for a review before I receive the product
They must have really good cameras!!
They must have really good cameras!!! The dress i ordered looks nothin like it does on the website!! It is the ugliest dress I ever saw!! Never again will I order from them, and will warn everyone, never to order from them!!!
Reply from MiniInTheBox2023-07-12
Hello, Thank you for leaving a comment on our page. We'd like to apologize for having faced a disappointing shopping experience. We strive to sell good quality clothing at an affordable price. Upon looking at the previous correspondence, I've found that one of our CS agents dealt with this issue. Although we didn't receive the requested photos, we were able to request a full refund, don't worry about the dress it doesn't need to be returned. Please find the refund on your bank's next billing statement. We hope you've appreciated our efforts, for any doubts please feel free to reply our emails directly, always a pleasure to help!
Easy to buy 0 but not clear if I got…
Easy to buy 0 but not clear if I got two SD cards ? Got two cameras and should have gotten two SD cards? I think.
Disappointed. Gave a 3 rating because quality looked…
Gave a 3 rating because quality looked good. However, placed order according to site measurements and product was too small. Color also lighter than expected.
I received a confimation for my second…
I received a confimation for my second order but not my first order for $22.21 which was charged to my credit card on 1 July, please advise status.
Reply from MiniInTheBox2023-07-07
Good day, Thank you for leaving a comment. We appreciate your feedback and would like to help. Based on your comment, we have reasons to beleive that the second order was submitted from a different account. Have you already contacted our support team? Our standard process involves sending a confirmation email after receiving payment, followed shortly by another email containing the details of the package. Please check your inbox thoroughly, including your spam folders, as our emails sometimes end up there. Alternatively, you may also log in to our website, to check the full progress of your order.
The payment system does not work well
have to have account to order
none
Total chrge appears after payment done
all good at this stage
Said no sales tax unless over 800.00
Said no sales tax unless over 800.00 , then overcharged the tax, My tax rate is 5% not 8%, total BS, I will judge by the quality I get.... 1st time buyer.
First time ordering anything
First time ordering anything, so hard to say anything about product quality yet. One hint to developers: Don't restrict complexity of passwords....
I was supposed to get free shipping --I…
I was supposed to get free shipping --I did not!
Fairly efficient but first time round I…
Fairly efficient but first time round I had the usual trouble with Passwords which infuriates me each time . The Password is my choice , no one else has that choice , just me .
Lots of steps to go thru and unable to…
Lots of steps to go thru and unable to retrieve forgotten password.
confusing screens
Can't see total before Purchasing. Can't tell shipping costs before purchasing. You don;t list the type of material for your products. You do on a few.Too many objects covering important information for ordering = very confusing.
DID NOT APPRECIATE ALL THE SHIPPING…
DID NOT APPRECIATE ALL THE SHIPPING CHARGES, TAX, ETC. HAD TROUBLE GETTING MY CREDIT CARD ACCEPTED. MY PURCHASE BETTER BE GREAT. WILL NEVER USE AGAIN...........
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