Minooy (minooy.com) has a 4.3 out of 5 rating on OK.one, based on 290 user reviews collected here. It is listed under Home & Garden and its reputation is good. 80% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers truly praise the soft leather, excellent internal organization, and practical design of these stylish travel handbags. Many consumers appreciate the fast delivery times, helpful website navigation, and wonderful presentation boxes.
Some reviewers were not happy with the product quality, mentioning that the material felt stiff or showed unexpected cracks after a very short time of use. A few other people also felt that the color did not match the online pictures or that orders arrived with missing items like shoulder straps. Despite these specific issues, buyers generally find the purses very useful for daily activities and trips.
Auto-generated from all reviews of this business. For reference only.
The handbag I received was very poorly sewn, creating problems with the zippers and making the handbag appear misshapen. I took photos and submitted my feedback to Customer Support, and the company has never responded. The cost of the handbag was over $100 which, in today’s world, is not all that expensive for any handbag. Nonetheless, this company boasts excessively about the quality of its products. The boast is without merit. Keep this in mind if you decide to order from this company.
Reply from Minooy2024-02-21
Dear customer,
Glad to hear from you and thank you for getting touch with us.
Minooy counterfeits are popping up lately. We have also received several customer feedbacks that they can buy bags similar to Minooy at very low prices in online stores, but the quality of the bags is not good. Here, Minooy reminds you to recognize the Minooy trademark when buying, and don't just buy cheap bags of inferior quality.
Minooy currently has only one online store, please search https://www.minooy.com or click the URL https://www.minooy.com/collections/shop-all to browse product details.
Minooy recommends you to appeal if you pay by Paypal; you can chargeback if you pay by credit card.
Have a nice day! ^_^
Best Regards,
Minooy Team
The quality and customer service far exceeded my expectations! The leather is so dog and customer service was easy to work with
Reply from Minooy2024-02-21
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
The quality is fantastic. Best crossbody I've ever bought!
Reply from Minooy2024-02-05
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
I am in LOVE with my new bags. The leather and hardware are incredible! Soft, rich and buttery for the leather and super strong for the hardware. I am VERY impressed. Now Minoy just make more fun colors please and I will buy more!
Reply from Minooy2024-02-05
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
I purchased a couple of purses and had no issue at all. They arrived well packaged and the leather is so soft and they are well made. Will definitely purchase again.
Reply from Minooy2024-02-05
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Excellent quality. . Love their design. I have 3 of their purses.
Reply from Minooy2024-02-05
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
I was unsure about buying this bag, I wondered if the reviews were fake or if people were given a free bag to leave a review. I was also unsure because it was coming from china. All I could think about was companies like Wish. So I spent the money and ordered the bag. It took about 2 weeks and I LOVE this bag. I will definitely be ordering another. I also ordered the card holder thin wallet and I love it too. I can’t remember when I found a purse I like more.
Reply from Minooy2024-01-18
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Impeccable customer service!
They went above and beyond to be sure satisfaction was accomplished. I will buy from them again and refer family & friends.
Reply from Minooy2024-01-10
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Definitely NOT real leather. You can see in the seams that it's "PLEATHER".....
Like the size and spaces in the bag; however definitely paid too much for what I got.
Reply from Minooy2024-01-10
Dear customer,
Glad to hear from you and thank you for getting touch with us.
The leather of Minooy bags is made of top layer cowhide which is soft and comfortable.
Hope this is helpful and have a nice day! ^_^
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Love my new Minooy small cross body purse. It is my second one I have bought both in the same color. Hope to buy a larger one when I have the money to pay for it. The leather is so supple and soft and the color choices are great. I have not look for a perfect bag since I have found Minooy!
Reply from Minooy2023-12-13
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
I saw it, the perfect purse! I ordered it post haste and it came within two weeks. It was beautifully boxed with care.
I have been using the perfect purse for an every day ‘grab and go’ carry all for my personal essentials and it’s perfect, keys, wallet, sunglasses and iPhone, a mask for crowded areas and a handkerchief. It’s the perfect handbag for me.
Reply from Minooy2023-12-13
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
I appreciated the fast response time. Answered my questions and provided exact steps for my return process
Reply from Minooy2023-12-04
Dear Nicole,
It's our great pleasure to help you solve the problems.
If you have any questions, please feel free to contact us. We are always here with you.
Have a nice day.
Best regards!
Minooy Team
I ordered a small crossbody organizer purse and LOVE it's functionality, size and color.
However, the material (leather?) Is starting to look faded and is getting scratched and scuffed up easily. I normally carry it to work inside another leather bag and when I carry it into a store or on the go, it's under a jacket or sweater. It's not getting abused. I've had it about 6 months.
I feel like it it not sealed or finished
I wonder if there is an oil or leather conditioner I could use?
Reply from Minooy2023-12-02
Dear Nikole,
we are very sorry to hear about the issue, we can fully understand how your feeling is, please take it easy we are here to help you.
Could you please send me a picture of the damaged bag that we can understand your problem more clearly?
Looking forward to your reply and have a nice day! : )
Top quality merchandise, ease of ordering, speed of delivery. Packaging was impressive.
Reply from Minooy2023-12-02
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
I very seldom give reviews, but this company deserves five stars across the board. Their customer service is outstanding; the product is lovely and well crafted with thoughtful details; and the packaging was just as great! I will be happy to be giving this as a gift.
Reply from Minooy2023-11-13
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
LOVE my Minooy bag! Excellent quality and very efficient design.
Reply from Minooy2023-11-09
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
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