Minooy (minooy.com) has a 4.3 out of 5 rating on OK.one, based on 290 user reviews collected here. It is listed under Home & Garden and its reputation is good. 80% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers truly praise the soft leather, excellent internal organization, and practical design of these stylish travel handbags. Many consumers appreciate the fast delivery times, helpful website navigation, and wonderful presentation boxes.
Some reviewers were not happy with the product quality, mentioning that the material felt stiff or showed unexpected cracks after a very short time of use. A few other people also felt that the color did not match the online pictures or that orders arrived with missing items like shoulder straps. Despite these specific issues, buyers generally find the purses very useful for daily activities and trips.
Auto-generated from all reviews of this business. For reference only.
This really is a great product. It has so many pockets I can keep all my stuff organized and find it quickly. It is also anti theft so the zippers lock and you cannot get pick pocket.
Reply from Minooy2025-02-11
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
I recently ordered the Naya Small Crossbody Bag, which is advertised as a leather bag. The size and design of the bag are as they appeared in the ad. However, the bag's straps, piping and edgings are not leather, and I don't expect these synthetics to wear well.
Reply from Minooy2025-02-11
Dear customer,
Thanks for your review.
The bag body and shoulder straps are made of top-grain cowhide.
The wear and tear at the three locations you mentioned is due to:
1. The leather used at these three locations is relatively thin in the production process, which is a common treatment method in the sewing process. If the thickness of the seam is too thick when the material is spliced, the sewing machine will not be able to sew or the needle will break. Therefore, when multiple layers of material are spliced, the material that can reduce the thickness will be processed.
2. The locations you mentioned that are prone to wear and tear are often worn out gradually after long-term contact/friction with body clothing or other items during the use of the bag. We have made improvements to improve the wear resistance of the leather, and the wear resistance of the leather will only increase gradually.
Have a nice day.
I accidentally ordered the wrong bag and their customer service was outstanding. They quickly helped me set up the exchange and their communication was excellent.
I got my new bag and it's beautiful. Well made and the leather is so soft. 100% will buy from Minooy again
Reply from Minooy2025-01-27
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Easy to order, came within the delivery window provided. Plenty of room inside-exactly like shown in the adds. Love the extra security of the zippers you can link together. Wish they came in fabric as well!
Reply from Minooy2025-01-07
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Best purse I have ever had. Perfect size. Sturdy. Pocket for everything
Best purse I have ever had.
Reply from Minooy2025-01-07
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Bought a small cross body for myself and purchased one for a Christmas gift. Love my bag and so does my friend hers was red.
Reply from Minooy2025-01-08
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
great communication. efficient delivery time frame. reasonable return policy...but I am not returning my item.
Reply from Minooy2025-01-07
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Love my purse. It's compact and versatile and utilitarian.
Reply from Minooy2024-12-03
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
This bag broke on day one. The snap came apart. Their solution was to send a new zipper pull. As I’m not a cobbler, it was not an easy fix and we ended up breaking it further. They should have replaced the bag. For $170 US $’s what a piece of crap!
After this review they replaced the bag. It was easy and seamless. I hope this one lasts forever and the first was just a fluke. I promised to update this after I received the replacement. Thank you to the company for doing the right thing. Going to Europe in March and I will update the review after using it for its purpose, to prevent pickpocketing.
Reply from Minooy2024-11-25
Dear customer,
Thanks for your comment.
We are very sorry to hear about the issue, we can fully understand how your feeling is, please take it easy we are here to help you.
When you first emailed me about the damaged zipper, we actively provided a solution and you agreed to receive a new zipper handle.
We have received your email today, you mentioned that the zipper of the bag was not successfully installed, and the zipper of the bag was even more damaged. We understand your experience, and we have provided you with a better solution again, and are waiting for your reply.
Looking forward to your reply and have a nice day!
Best Regards,
Minooy Team
Great product. It’s well made and it holds just enough for me.
Reply from Minooy2024-11-11
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Love the purse, a place for the eyeglasses works great, love that I can have all my cards in the purse, love that I do not have two wallets anymore, there is room for my Samsung 22 phone, room for keys and snacks. Its perfect.
Reply from Minooy2024-11-04
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
The leather is beautiful and soft. I often get frustrated with purses that have pockets, but this one is well-organized and I don't fumble around finding my possessions. A great size for everyday, and the red color is fun and stylish
Reply from Minooy2024-11-04
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
I’m on vacation with it now! It is perfect.
Construction of the bag is great. Zippers and snaps all work perfectly. I have all I need, even a place for passports. Very good quality leather! I would buy another one in a minute!
Reply from Minooy2024-10-09
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
I love this purse!!! I’ve been eyeing it for months and finally bought before my last 2 week international vacation. I love the size, organizational compartments and safety features.
Reply from Minooy2024-10-09
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
I just purchased the Naya Cross body bag in the sapphire color. On arrival, I was thrilled with my purchase, the bag is so soft, a wee bigger than expected, but that also pleased me too. So many excellent functional compartments, security on the bag is outstanding. Thank you Minooy for my darling bag. It’s a 10 star bag for sure in every aspect.
Reply from Minooy2024-09-25
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received.
Have a nice day! : )
The product was exactly as advertised. Soft leather, many compartments and well made.
I will certainly purchase from this company in the near future.
Reply from Minooy2024-09-10
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Have a nice day! : )
I have purchased 2 bags from Minooy and both times the service has been great from the order to delivery. I am very pleased with my purchases as I needed a crossbody bag that was smaller due to my shoulder injury. The quality of the bags is wonderful and I will be taking my new bag to Greece with me which should be perfect.
Reply from Minooy2024-08-14
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
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