About MooGold
Data updated- Website
- moogold.com
- Category
- Events & Entertainment
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 243 reviews
- Replies to negative
- 3% (6/224)
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About this business
MooGold is an established global digital goods and services platform for gamers. Which provides the best professional game solution for all the gamers. We sell professional and affordable MMORPG currencies, power leveling service, game top-up and mobile top-up.
Is MooGold legit?
MooGold (moogold.com) has a 3.2 out of 5 rating on OK.one, based on 621 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 32% give 1 star; The business has replied to 3% of negative reviews; 243 of them were added in the last 12 months. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently highlight that the support staff is extremely helpful, kind, and always ready to assist promptly with any request. People deeply appreciate the speedy replies, efficient service delivery, and overall smooth experience when topping up. However, some people mentioned that payment verification processes can take an excessively long time and cause unexpected frustrations. Some reviewers were not happy with long queuing times, slow response rates, and unhelpful communication when trying to resolve urgent account issues. A few customers also expressed concerns about unexpected security alerts and delayed refunds following transaction errors.
Auto-generated from all reviews of this business. For reference only.What people say
unable to verify with phone number
Because the Ela is being patient to chat with and clear request for information and within 3 minutes she helped to me completed the verify problem of my phone number
WSY support agent solved my issue…
WSY support agent solved my issue really quickly after information was provided everything took maybe 5min
Nice and helpful
Very helpful and fast to reply.
Moogold always fast and legit since…
Moogold always fast and legit since 2025-2026 I've always top up here.
verry good costumer support
The best customer service
The best customer service , Suzy the best
Trustworthy
Trustworthy and nice customer service
My live chat assistant Alvin was very…
My live chat assistant Alvin was very pleasant, cooperative, patient and assisted me the best he can. The customer service is lovely and greatly appreciated.
That's great
That's great Sir Alvin thanks for Assist
I appreciate Caren and her help to me🌚
fast respond!
The best of the best service.
nice and quick service by Ela
nice and quick service by Ela, so helpful and direct.
fast and clear help
fast and clear help, thank u operator Suzy
Liz helped me solved my issue .thanks…
Liz helped me solved my issue .thanks liz
Liz is v helpful
Maplestory m
Yiing was a great help to confirming the purchase via moogold to maplestory M Thank you!
very fast respond from Ela
i love this service
i love this service. very fast and good support.
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