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Events & Entertainment

MooGold

Claimed

621 reviews

3.2621 reviews
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About MooGold

Data updated
Website
moogold.com
Category
Events & Entertainment
Location
Malaysia
Status
Unclaimed
Last 12 months
243 reviews
Replies to negative
3% (6/224)
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011-56677135[email protected]moogold.com

About this business

MooGold is an established global digital goods and services platform for gamers. Which provides the best professional game solution for all the gamers. We sell professional and affordable MMORPG currencies, power leveling service, game top-up and mobile top-up.

Is MooGold legit?

MooGold (moogold.com) has a 3.2 out of 5 rating on OK.one, based on 621 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 32% give 1 star; The business has replied to 3% of negative reviews; 243 of them were added in the last 12 months. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight that the support staff is extremely helpful, kind, and always ready to assist promptly with any request. People deeply appreciate the speedy replies, efficient service delivery, and overall smooth experience when topping up. However, some people mentioned that payment verification processes can take an excessively long time and cause unexpected frustrations. Some reviewers were not happy with long queuing times, slow response rates, and unhelpful communication when trying to resolve urgent account issues. A few customers also expressed concerns about unexpected security alerts and delayed refunds following transaction errors.

Auto-generated from all reviews of this business. For reference only.

What people say

Ohlxn Je peSingapore · 1 review · Experienced 2025-11-27 ·

MOOGOLD REVIEW RED FLAG BAD IDEA KAREN

RED FLAG #1: NEVER EVER EVER EVER EVER PURCHASE SOMETHING HERE WITHOUT ASKING FOR INSTOCK. THEY PUT THE ITEM INSTOCK AFTER YOU PAY THEY WILL TELL YOU SOLD OUT. BEST IS ASK BEFORE PURCHASE. IF THEY ASK YOU BUY FIRST THEN CHECK NEVER EVER BELIEVE BECAUSE THEY CAN CHECK THE STOCKS BEFORE YOU PURCHASE. RED FLAG #2: IF YOU ARE USING NEW DEBIT CARD/WALLET TO MAKE PAYMENT, I WISH YOU GOODLUCK. THEY STATE THERE WILL VERIFY UNVERIFIED OR NEW PAYMENT WITHIN AN HOUR, BUT TRUST ME, IF YOU ASK THEM IN LIVECHAT, THEY CHANGE IT TO 24 HOURS INSTEAD. OPERATING 24 HOURS BUT VERIFYING TAKES 24 HOUR OVER. RED FLAG #3: EVEN IF YOU SHOWED THEM YOUR WALLET/DEBIT/CREDIT CARD 16 DIGITS, NAME FRONT & BACK ALL THAT OBVIOUSLY PROVES YOU’RE THE OWNER MAKING PURCHASES, THEY NOW HIGHER RANKING THAN POLICE AND BANKS,THEY WILL ASK YOU FOR RECEIPT/STATEMENT OF HOW YOU RECEIVE THE MONEY TO WALLET/DEBIT/CREDIT CARD THAT YOU USE TO MAKE PURCHASE THEIR PRODUCTS. I DON’T SEE A NEED FOR THIS PEOPLE TO KNOW WHERE OUR MONEY COMES FROM BECAUSE ITS OBVIOUSLY UR PRIVACY AND WHETHER WE RECEIVE THE MONEY “CLEAN OR DIRTY” IT DOESNT CONCERN THEM AT THE END OF THE DAY IF THERE IS A CRIME INVOLVED POLICE AND BANK WILL TAKE ACTION, ITS THEIR JOB. I DONT KNOW WHY THIS COMPANY WANT TO BE THEIR OWN POLICE AND BANKERS BY ASKING WHERE OUR MONEY COMES FROM BRO THATS NOT YOUR PROBLEM TO KNOW AS LONG AS I MAKE FULL PAYMENT TO YOUR FREAKING COMPANY THERE IS NOTHING ELSE FOR YOU TO MEDDLE IN, LET POLICE DO THEIR JOBS. AND BECAUSE OF THEIR “FRAUD TEAM” FULL OF LIES PROMISING IN AN HOUR, I DID NOT RECEIVE MY PRODUCT SINCE 3AM. Now is 10.30PM AND I ALREADY SUBMIT / RESUBMIT ALL THE SHIT THEY WANT TO SEE. I STILL DONT GET MY ORDER, and my kids are starving. I bought tng pin actually thats only worth 150RM. They already earned few percents caused i paid rm160 in total. THEY MAKING THE ISSUE LIKE IT’s A RM10000000 DEAL VERIFY 24 hours, after waiting for 15 hours, asked again and got another additional 24 hours wait. Why did you all even exist? BUSYBODYING HOW PEOPLE RECEIVED MONEY, NOW MAKING PEOPLE WAIT 24 HOURS AND LONGER. What a petty karen you people working for moogold. LIKE I SAID, NEVER EVER EVER EVER EVER USE THIS PLATFORM TO BUY ANYTHING. 0% NOT RECOMMENDED. IM SPEAKING HONESTLY FROM THE BOTTOM OF MY HEART AS A MOM WITH KIDS STARVING. I DID NOT USE THEIR PRODUCT TO WAIT 123456 days,i JUST WANT FAST AND CONVENIENT DEAL. I ORDER AND PAID IN GOOD MANNERS, but they made me wait WHOLE DAY AND NIGHT I DON’T EVEN KNOW HOW TO EXPRESS MY FEELINGS NOW. UNTIL NOW, I STILL DON’T GET MY ORDER(27/11/25 22:42)THAT I PAID SO I HAD NO CHOICE BECAUSE MY MAYBANK EWALLET HAS REACH IT LIMIT. NEVER EVER PURCHASE HERE REMEMBER IF YOU DONT WANT TO GET TRICKED BY THESE MFERS

Miguel GussmanAustralia · 5 reviews · Experienced 2025-11-26 ·

Suzy is amazing, moogold customer service…

I have been with moogold for a few years now and I have always found them to be helpful and willing to listen. Although at times it can be complicated. Suzy the customer service representative is the person I find most helpful, whenever I get issues with my purchase. She is a professional and always ready to help. I give her credit for her dedication.

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