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Shopping & Fashion

Moon Magic

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958 reviews

3.0958 reviews
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About Moon Magic

Data updated
Website
moonmagic.com
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
383 reviews
Replies to negative
100% (383/383)
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About this business

Moon Magic creates gemstone jewelry designed to be both meaningful and enduring.Each piece is crafted with authentic, GIA-certified gemstones (Gemological Institute of America), selected for their natural beauty and the energetic properties they’re believed to carry. Our stones are thoughtfully chosen to support intention and self-expression so every piece feels as personal as it is beautiful.Handcrafted in small batches by artisan partners in Jaipur, India (the world’s gemstone capital) each design undergoes four in-house quality checks and features thicker-than-standard plating for lasting durability and elevated craftsmanship.Trusted by over 600,000 customers worldwide and followed by 1.8+ million across Instagram and Facebook, Moon Magic is known for conscious craftsmanship, energy-driven design, and thoughtful details, from flawless finishes to signature packaging.With every order, we give back by funding tree planting through Trees for the Future, helping plant over 750,000 trees to date - because true luxury should uplift both your energy and the world around you.

Written by the business, not verified by us.

Is Moon Magic legit?

Moon Magic (moonmagic.com) has a 3.0 out of 5 rating on OK.one, based on 958 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Many buyers share that the jewelry pieces are truly stunning, beautifully crafted, and feature gorgeous stones that look even better in person. Shoppers also warmly appreciate the helpful support team, noting that staff members are exceptionally kind, quick to assist, and keep everyone closely updated throughout the process. Some people were dissatisfied with delivery delays, explaining that shipping times occasionally took much longer than initially promised or expected. Others also noted that certain items did not quite match the online pictures or that the metal plating faded quickly over time.

Auto-generated from all reviews of this business. For reference only.

What people say

I’ve placed so many orders with Moon…

I’ve placed so many orders with Moon Magic over the years that I’ve honestly lost count, and every time I think I’ve found my favorite piece, I end up discovering another one I love. What started as one purchase quickly turned into a collection, and Moon Magic has become one of those brands I keep coming back to again and again. What I love most is that the jewelry doesn’t feel like the same pieces you see everywhere else. The designs are unique, detailed, and have so much character. I especially love the natural stones because each one has its own little differences, which makes every piece feel personal and special. You can tell that a lot of thought goes into the designs, from the stone combinations to the little details in the settings. I’ve ordered rings, necklaces, earrings, and other pieces over the years, and I’ve been able to wear them for so many different occasions. Some pieces have become everyday favorites, while others are the ones I reach for when I want something a little more special. I also love how easy it is to mix and match different Moon Magic pieces and create a look that feels completely my own. Another reason I keep coming back is the quality. I’ve had pieces that I’ve worn again and again, and they have remained beautiful. Of course, with natural stones and jewelry, you have to take care of your pieces properly, but I appreciate that the jewelry is made to actually be worn and enjoyed rather than just sitting in a box. And I have to mention the customer service because after placing this many orders, I’ve had questions and situations where I needed help. Every time, the team has been kind, responsive, and genuinely helpful. That makes such a difference, especially when you’re investing in jewelry and want to know that there is a real team behind the brand. I also really appreciate the variety. There are always new designs, different stones, different styles, and pieces that make me want to come back and look again. Somehow, even after all these orders, I can still find something that I absolutely have to have! At this point, Moon Magic is much more than a jewelry brand I’ve purchased from once or twice. It’s a brand I’ve been collecting from for years, and I genuinely enjoy seeing what they come up with next. My collection has grown quite a bit, and I still have a wishlist of pieces I’d love to add. If you love jewelry that feels unique, has beautiful natural stones, and doesn’t look like something everyone else is wearing, Moon Magic is definitely worth exploring. I’ve placed tens of orders, and the fact that I keep coming back probably says more than anything else I could write in a review. I’m already looking forward to my next piece! :)

Reply from Moon Magic 2026-10-02

Hello Mary, Thank you so much for such a thoughtful and heartfelt review! It truly means the world to us to hear that Moon Magic has been part of your jewelry collection for so many years. We’re incredibly grateful for your continued support and love seeing how you make each piece your own. Here’s to many more beautiful pieces joining your collection! Kind regards, Moon Magic

Love the rings

Love the rings, they are super cute and unique and the quality is great!

Reply from Moon Magic 2026-10-01

Hello Steph, Thank you so much for your lovely review. We’re thrilled to hear you love the rings and are happy with their quality and unique designs. Kind regards, Moon Magic

I’m getting this for my daughters 41…

I’m getting this for my daughters 41 bday on Oct 13 hoping I get it in time it’s exactly what I know she’ll love

Reply from Moon Magic 2026-10-01

Hello Jacqueline, What a thoughtful birthday gift! We hope it arrives in time for her special day and that she absolutely loves it. Kind regards, Moon Magic

Easy to find what I liked and my last…

Easy to find what I liked and my last purchase I was very happy with

Reply from Moon Magic 2026-10-01

Hello Karen, Thank you for your kind review. We’re so glad you found something you loved and were happy with your previous purchase. Kind regards, Moon Magic

Just need a little something for…

Just need a little something for anxiety thought this might be perfect

Reply from Moon Magic 2026-10-01

Hello Dawnia, Thank you for your review. We hope it brings you a little comfort and peace. We’re glad you found something that felt right for you. Kind regards, Moon Magic

Easy peasy!

I love that Moon Magic tells you what the gemstones signify. Also, GREAT SELECTION!

Reply from Moon Magic 2026-10-01

Hello Scott, Thank you so much for your lovely feedback. We’re glad you enjoy learning about the meaning behind the gemstones and are happy with our selection! Kind regards, Moon Magic

Black Onyx Ring - Enfolded - 18kt Yellow Gold Vermeil / 4

Ordered the black onyx ring and I’m in love!!! Perfect fit, great quality and looks incredible 😍🖤

Reply from Moon Magic 2026-09-30

Hello Amanda, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re in love with your black onyx ring and that the fit, quality, and design are everything you hoped for. We hope you enjoy wearing it for a long time to come. Kind regards, Moon Magic

Beautiful moonstone ring

Customer Services brilliant the product is absolutely gorgeous. Highly recommend this company.

Reply from Moon Magic 2026-09-30

Hello Amanda, Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with our customer service and love your jewelry. We truly appreciate your recommendation and support. Kind regards, Moon Magic

I had a bit of a hiccup over using an instore credit…

I had a bit of a hiccup over using an in-store credit, I wrote them about it and in minutes it was fixed! :) So, I got the ring I wanted at a great price, can't wait to get it! Thank you for such wonderful customer care! :) ☺️💖💍

Reply from Moon Magic 2026-09-30

Hello Barbara, Thank you so much for your lovely feedback! We’re delighted we could quickly sort out the issue with your store credit and help you get the ring you wanted at a great price. We truly appreciate your kind words about our customer care, and we hope you absolutely love your new ring when it arrives. Kind regards, Moon Magic

This sale is amazing

This sale is amazing . Bought another ring and sent my husband Christmas list

Reply from Moon Magic 2026-09-30

Hello Jennifer, Thank you so much for your lovely feedback! We’re thrilled you found the sale so tempting that you had to add another ring to your collection. We hope your husband gets the hint from that Christmas list! Kind regards, Moon Magic

I am excited to see how the rings look

I am excited to see how the rings look. I am keeping one for myself and gifting the other

Reply from Moon Magic 2026-09-30

Hello Margaret, Thank you for your lovely feedback! We hope you absolutely love the rings when they arrive, and that the one you’re gifting makes a wonderful surprise. We’re excited for you to see them! Kind regards, Moon Magic

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