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Shopping & Fashion

Moon Magic

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958 reviews

3.0958 reviews
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About Moon Magic

Data updated
Website
moonmagic.com
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
383 reviews
Replies to negative
100% (383/383)
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About this business

Moon Magic creates gemstone jewelry designed to be both meaningful and enduring.Each piece is crafted with authentic, GIA-certified gemstones (Gemological Institute of America), selected for their natural beauty and the energetic properties they’re believed to carry. Our stones are thoughtfully chosen to support intention and self-expression so every piece feels as personal as it is beautiful.Handcrafted in small batches by artisan partners in Jaipur, India (the world’s gemstone capital) each design undergoes four in-house quality checks and features thicker-than-standard plating for lasting durability and elevated craftsmanship.Trusted by over 600,000 customers worldwide and followed by 1.8+ million across Instagram and Facebook, Moon Magic is known for conscious craftsmanship, energy-driven design, and thoughtful details, from flawless finishes to signature packaging.With every order, we give back by funding tree planting through Trees for the Future, helping plant over 750,000 trees to date - because true luxury should uplift both your energy and the world around you.

Written by the business, not verified by us.

Is Moon Magic legit?

Moon Magic (moonmagic.com) has a 3.0 out of 5 rating on OK.one, based on 958 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Many buyers share that the jewelry pieces are truly stunning, beautifully crafted, and feature gorgeous stones that look even better in person. Shoppers also warmly appreciate the helpful support team, noting that staff members are exceptionally kind, quick to assist, and keep everyone closely updated throughout the process. Some people were dissatisfied with delivery delays, explaining that shipping times occasionally took much longer than initially promised or expected. Others also noted that certain items did not quite match the online pictures or that the metal plating faded quickly over time.

Auto-generated from all reviews of this business. For reference only.

What people say

Quality. Experience. *Read this” ✌🏼

I have a very good feeling about each item I’ve ordered. I need energy to keep pushing through right now. Maybe it’s the dopamine of a new gift for yourself or family, but I have 2 rings and 2 necklaces. I just can’t take this onyx mother of pearl one off! So I am ready to polish after showering. (No pool) I’m just very tied to it and it makes me feel good. The raw aquamarine ring is the same. Confidence. This is a good company making quality jewelry, no surprises. Overall, breathe & enjoy the beauty of something new that just might have something magical attached.

Reply from Moon Magic 2026-09-22

Hello Natalie, Thank you so much for your beautiful review! It means the world to us to hear how much your Moon Magic pieces have become part of your everyday life. We love knowing that your Onyx Mother of Pearl and Raw Aquamarine rings bring you confidence and joy. Wishing you many more magical moments with your collection! Kind regards, Moon Magic

Have bought several rings and love…

Have bought several rings and love every one of them!

Reply from Moon Magic 2026-09-21

Hello Debbie, Thank you so much for your continued support! We’re thrilled to hear you love every ring you’ve purchased and truly appreciate having you as part of the Moon Magic community. Kind regards, Moon Magic

Easy! Love it all

Easy! No issues navigating. Beautiful photos of product. Plenty of information . So excited!

Reply from Moon Magic 2026-09-21

Hello Morgan, Thank you for your lovely feedback! We’re so glad you found the site easy to navigate and the product details helpful. We’re excited for you to receive your new piece and hope you love it! Kind regards, Moon Magic

Excellent Customer Service

I recently purchased a gorgeous ring and stacker from Moon Magic. I had to change the size I ordered, it was my error, not the company's. Inna was amazing - was able to change my order in time and was very supportive during the process. The Customer Service was second to none - exemplary. Highly Recommended - Five Stars

Reply from Moon Magic 2026-09-21

Hello Liz, Thank you so much for your wonderful feedback! We’re delighted to hear that Inna was able to assist and make the process smooth for you. We truly appreciate your kind words and continued support, and we hope you love your new ring and stacker! Kind regards, Moon Magic

The sight reminds me of a clean…

The sight reminds me of a clean boutique. It was easy to maneuver and find what i needed.

Reply from Moon Magic 2026-09-21

Hello Lori, Thank you for your lovely feedback! We’re so glad you enjoyed the clean boutique feel of our site and found it easy to navigate. We truly appreciate your support. Kind regards, Moon Magic

I love the quality of your jewelry

I love the quality of your jewelry. Even when I didn't think it was THAT spectacular, they end up being my favorite go-to pieces! I especially love the Flow rings. They are absolutely beautiful. There is one thing I would like to suggest. When you combine 2 or 3 rings together, there should be an option to size each ring. I may want the ring with the stone in one finger and the other rings on another finger. All fingers are not all one size. If I purchase a combo set and can just select one size, I am forced to wear the other rings in the same finger. But I love them all! Keep up the great work!

Reply from Moon Magic 2026-09-21

Hello Damaris, Thank you so much for your thoughtful feedback! We’re thrilled to hear that our pieces have become your favorite go-to jewelry, especially the Flow rings. We also really appreciate your suggestion about being able to select different sizes for ring sets. We’ll be sure to share this with our team. Thank you again for your support and for helping us improve! Kind regards, Moon Magic

Sold a fake opal,

Sold a fake opal, Got glass Awaiting refund They also tried removing the review for defamation

Reply from Moon Magic 2026-09-21

Hello Jonathon, We’re sorry to hear you were unhappy with your purchase. We take concerns about the authenticity and quality of our gemstones very seriously. Our opals are sourced as genuine stones, and we do not sell imitation opals or glass. We’ve reached out to you directly to better understand your concern and have asked for photos so our team can properly investigate the piece you received. We’re also happy to assist with your return and refund in accordance with our return policy. We hope to resolve this with you directly and make sure your concerns are properly addressed. Kind regards, Moon Magic

The quality

The quality, the energy, the purity and of course the most important but not the last one- The Energy that is coming for us , from the designer and his point of view.. As i can see and I can feel… That is amazing, thank you, appreciate…🙏🏻🤍🙏🏻🩵 These products are having inside the 👑RoYal ⚜️feeling just from wathing it

Reply from Moon Magic 2026-09-21

Hello there, Thank you so much for your beautiful and heartfelt words. It means so much to us to know that you connect with the quality, energy, and intention behind our designs. We truly appreciate your support and are grateful to have you as part of the Moon Magic community. Kind regards, Moon Magic

The way the whole ad was presented

The way the whole ad was presented. The pictures of the different rings up close, the colors, the combination of accessories presented, etc.

Reply from Moon Magic 2026-09-21

Hello Debbie, Thank you for sharing! We’re so glad you enjoyed the presentation and the close-up details of the rings and accessories. We truly appreciate your kind feedback. Kind regards, Moon Magic

I cannot speak highly enough about this…

I cannot speak highly enough about this company. From the customer service, quick processing and the quality is beautiful. The products are stunning... make you feel special and grounded. I received my new ring and I haven't taken it off! I absolutely love it! Thank you Moon Magic once again...

Reply from Moon Magic 2026-09-21

Hello Jodie, Thank you so much for your beautiful words! We’re thrilled to hear how much you love your new ring and that it’s already become a special part of your everyday life. It means the world to us! Kind regards, Moon Magic

I can only go off of ordering

I can only go off of ordering. Not sure if shipping will be accurate and I will get item in 6-8 days. Ordered on a Thursday

Reply from Moon Magic 2026-09-21

Hello Kathy, Thank you for your order and for sharing your feedback. We truly appreciate your support and hope you love your new piece when it arrives. Kind regards, Moon Magic

Easy to accessan d explanations of the…

Easy to accessan d explanations of the various stones.

Reply from Moon Magic 2026-09-21

Hello Pat, Thank you for your feedback! We’re so glad you found our website easy to navigate and the information about the stones helpful. We truly appreciate your support. Kind regards, Moon Magic

I like this shop

I like this shop, i already have two rings and necklace from Moon magic and i love them. So i bought a new piece.

Reply from Moon Magic 2026-09-21

Hello Nela, Thank you so much for your continued support! We’re thrilled to hear you’re loving your rings and necklace, and we’re so happy you chose to add another piece to your collection. We hope you love your new piece just as much! Kind regards, Moon Magic

Purchased from Moon Magic before

Purchased from Moon Magic before, I thought I had a discount code, couldn't find. Thank you

Reply from Moon Magic 2026-09-21

Hello Rachel, Thank you for shopping with Moon Magic again! We truly appreciate your continued support and hope you love your new piece. If you ever need help with a discount code, our team is always happy to assist. Kind regards, Moon Magic

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