Moon Magic creates gemstone jewelry designed to be both meaningful and enduring.Each piece is crafted with authentic, GIA-certified gemstones (Gemological Institute of America), selected for their natural beauty and the energetic properties they’re believed to carry. Our stones are thoughtfully chosen to support intention and self-expression so every piece feels as personal as it is beautiful.Handcrafted in small batches by artisan partners in Jaipur, India (the world’s gemstone capital) each design undergoes four in-house quality checks and features thicker-than-standard plating for lasting durability and elevated craftsmanship.Trusted by over 600,000 customers worldwide and followed by 1.8+ million across Instagram and Facebook, Moon Magic is known for conscious craftsmanship, energy-driven design, and thoughtful details, from flawless finishes to signature packaging.With every order, we give back by funding tree planting through Trees for the Future, helping plant over 750,000 trees to date - because true luxury should uplift both your energy and the world around you.
Written by the business, not verified by us.Moon Magic (moonmagic.com) has a 3.0 out of 5 rating on OK.one, based on 958 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers had a great experience with this company. Many buyers share that the jewelry pieces are truly stunning, beautifully crafted, and feature gorgeous stones that look even better in person. Shoppers also warmly appreciate the helpful support team, noting that staff members are exceptionally kind, quick to assist, and keep everyone closely updated throughout the process. Some people were dissatisfied with delivery delays, explaining that shipping times occasionally took much longer than initially promised or expected. Others also noted that certain items did not quite match the online pictures or that the metal plating faded quickly over time.
Auto-generated from all reviews of this business. For reference only.Got a ring for my our wedding anniversary Arrived quickly and was in a lovely ring box which I wasn't expecting The ring quality was spot on and my wife loves it
Hello Kevin, Thank you for your lovely review. We’re so happy to hear the ring arrived quickly, that you enjoyed the presentation, and most importantly, that your wife loves it. Wishing you both a very happy anniversary! Kind regards, Moon Magic
I love it 😍, beautiful and I can feel the energy in it , amazing
Hello Luisania, Thank you so much for your lovely feedback. We’re delighted to hear how much you love your piece and that it feels so special to you. Kind regards, Moon Magic
Easy to navigate and caught my ring I’ve been eyeing on sale!
Hello Debbie, Thank you for your lovely feedback! We’re so glad you found the ring you’ve had your eye on and even caught it on sale. Kind regards, Moon Magic
Nicely packed. Necklace looks cheap, smaller as on the picture, stones are impossible to differentiate. Looks like chinese mass production for very high price. Very disappointing. I have returned it immediately.
Hello Sia, Thank you for taking the time to leave us a review. We’re sorry to hear that the necklace wasn’t as expected and that you were disappointed with the size and appearance. We can see that your return has already been processed and a refund has been issued. We hope this has now been resolved for you. We do include the necklace’s specifications and materials on the product page under “Quality & Details,” including information about the stones, as we always want our customers to have as much detail as possible when choosing their piece. Thank you for taking the time to share your feedback with us. Kind regards, Moon Magic
More than 2 months waiting and once the ring has arrived, in not even 20 days the weld is already broken. What a champ! Congratulations! This was the first and last time you ripped me off! Keep your eyes open, guys!
Hello Gian Luca, We’re very sorry to hear about your experience. We understand how frustrating it must be to have an issue with the ring so soon after receiving it. We’d really like to look into this further and understand what happened. We’ll be reaching out to you directly so we can gather more details and see how we can assist. Thank you for bringing this to our attention. We appreciate the opportunity to look into this and work toward a resolution. Kind regards, Moon Magic
Great quality. I especially like the detail description of each stone and how to wear it
Hello Tyra, Thank you for your lovely feedback. We’re so glad you appreciate the detailed information about each stone and the different ways to wear your piece. Kind regards, Moon Magic
Hello Tina, We’re so excited for you to receive your items! Thank you for your support, and we hope you love everything. Kind regards, Moon Magic
Real moonstone jewelry that shines beautifully under the sun.
Hello Rainie, Thank you so much for your kind words! We’re thrilled to hear you love the natural moonstone and the beautiful shimmer it reveals in the sunlight. Kind regards, Moon Magic
Of course the Anniversary sale, details of the pieces and the quality.
Hello Lynn, Thank you so much for your wonderful feedback! We’re so happy to hear that you enjoyed our Anniversary Sale and loved the details and quality of the pieces. It means so much to us! Kind regards, Moon Magic
Such a wonderful company! Beautiful & quality pieces with meaning. Great value & discounts too
Hello Louise, Thank you so much for your lovely review! We’re thrilled to hear you’re enjoying the beauty, quality, and meaning behind our pieces. We’re also so happy you’ve found great value in our offers and discounts. It truly means a lot to us! Kind regards, Moon Magic
This labradorite ring is perfection… from the setting to the unique and gorgeous stone. When the sun hits it the stone lights up with beautiful green/blue hues and striations. I haven’t taken it off since it arrived, and I’m enjoying the quiet strength it seems to evoke.
Hello Patricia, Thank you so much for sharing this beautiful review! We’re thrilled to hear how much you love your labradorite ring and its stunning green and blue flashes. We especially love hearing that it has become a meaningful piece for you and that you feel its quiet strength. Kind regards, Moon Magic
My partner purchased, in Jul or Aug, a gold-plated rose quartz ring for me for my birthday on Sept 6th. I have been wearing it for less than 3 weeks. I take if off to shower or when moisturising, and when I sleep, yet the gold plating is already coming off. This was not a cheap plated ring - I have purchased gold-plated jewelry for less than £20 that has lasted for years, including earrings that will inevitably get my hair products on them. I have had my eyes on moon magic jewelry for some time and although it is pretty, I am incredibly disappointed and will not be able to wear it soon as it will look no good. I wouldn't purchase any more of their plated jewellery.
Hello Kara, We’re very sorry to hear about your experience and completely understand how disappointing this must have been, especially as the ring was purchased as a birthday gift. We’ve reached out to you directly so that we can look into this further and understand what may have happened with the plating. We’d really appreciate the opportunity to review this with you and see how we can help. Thank you for taking the time to share your feedback with us. Kind regards, Moon Magic
Wrong size ring and not an easy way to resolve the situation.
Hello Ryan, We’re sorry to hear that the ring was not the perfect fit for you. We can see that you’ve been in contact with our Customer Support team, and the information needed to arrange the return of the ring has been provided. If you need any further assistance with the return process, please don’t hesitate to reach out to our team. We’ll be happy to help. Kind regards, Moon Magic
I hope the items are a true reflection of the product when I receive it! Then I will write a review saying my experience was great. I will say so far it has been very easy to use your service and your jewelry is beautiful. Thank you.
Hello Georgia, Thank you so much for your kind words! We’re delighted to hear that you’ve found the ordering experience easy so far and that you love the look of our jewelry. We truly hope your pieces are everything you’re expecting when they arrive, and we can’t wait to hear what you think! Kind regards, Moon Magic
Hello Inge, Thank you for your feedback! We’re so glad to hear you found the selection and payment process easy and seamless. Kind regards, Moon Magic
The quality of the ring is EXTREMELY low! Very, very cheap metal and stone. And even though I measured my finger and I already know my ring size, the ring from Moon Magic is too big for any of my fingers. Not that I would ever wear such a low quality item anyway. I’ve waited for years to order it and now I won’t wear it and I’m embarrassed I spent the money.
Hello Sandra, We’re very sorry to hear that your ring did not meet your expectations. We understand how disappointing this must be, especially after waiting so long to place your order. We’d really like the opportunity to look into this further and better understand what happened with the ring and sizing. We’ve reached out to you directly so we can gather more details and see how we can assist. Thank you for sharing your feedback with us. We truly appreciate you bringing this to our attention and hope we can help make this experience a better one. Kind regards, Moon Magic
Hello Cheryl, Thank you so much for your feedback! We’re delighted to hear that you found our website easy to navigate. We hope you enjoy your Moon Magic pieces! Kind regards, Moon Magic
I loved the entire shopping experience from beginning to end. You have the opportunity to learn about the gemstones that they are selling. You offered a chance to have my chart done. All of this was such a nice touch. But what really impressed me, was the fact that you kept me updated throughout the process. From picking the right stone in India, to shipping the assembled piece from China. I loved that! The little inserts on how to clean and take care of your pieces. The cleaning cloth and anti tarnish strip. All were nice surprises. I love this company! And I have recommended you to my friends.
Hello Lianne, Thank you so much for this wonderful review! We’re thrilled that you enjoyed every part of your Moon Magic experience, from discovering your gemstone to following your piece’s journey. It means so much to hear that the little details made a difference, and we’re incredibly grateful for your support and recommendations! Kind regards, Moon Magic
Unfortunately I did not received a pendant I ordered as a gift for someone . This was my first time ordering from Moon Magic and I had a list of other items that I decided I would order after this one . The delivery was not left in a secure location and I advised Moon Magic straight away after returning home , trying to locate the parcel and quickly buying an alternative for the gift at a store local to me Moon Magic have refused to refund myself , stating the parcel shows as ‘delivered’ despite it being left on a main road in full view of cars and pedestrians. I will now never order another item from this company due to the poor customer service and leaving a customer out of pocket without an item . Regards Helen Mclaughlan
Hello Helen, Thank you for taking the time to share your experience. We’re genuinely sorry to hear how disappointing this situation was, especially as the pendant was intended as a gift. We’re glad that we were able to reach a resolution with you, and we have provided you with a Gift Card, which you accepted and can use towards a future purchase. We’re truly sorry that this delivery experience was not what you expected from Moon Magic, and we appreciate your patience and understanding while we worked with you to find a resolution. Kind regards, Moon Magic
Ordering was easy and quick! I’m looking forward to getting it.
Hello Jennifer, Thank you for your feedback! We’re so glad you found the ordering process easy and quick. We hope you love your new piece when it arrives! Kind regards, Moon Magic
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